IPhone 5: charger port doesn't work properly

When I plug my iPhones cable into it it does not normally start charging, I find if I wobble the cable or push it to the left or right it begins to charge the phone, but even then the connection isn't great and will randomly disconnect and reconnect. Any ideas as to what the problem could be?

Either cable is faulty or iPhone is faulty. Both are currently covered by your 1 year Warranty. Make Genius reservation or set up service and take or send both to Apple for resolution.

Similar Messages

  • My iPhone 5 charging port doesn't work properly

    I have to press my chairing pin in for my phone to charge?

    Either cable is faulty or iPhone is faulty. Both are currently covered by your 1 year Warranty. Make Genius reservation or set up service and take or send both to Apple for resolution.

  • HT4623 My iPhone 4S speaker suddently doesn't work properly from one week ago? How I can do? 4s is still under warranty?

    My iPhone 4S speaker suddently doesn't work properly from one week ago? How I can do? 4s is still under warranty?

    Have you tried any troubleshooting steps, like resetting you iPhone, for example?  Or restoring it?
    If not by all means do so because your problem could be caused by software glitches that could be solved resetting or restoring.
    Warranty is for one year from date of purchase and two years if you bought Apple Care at the time of purchase. If your iPhone has a hardware issue within warranty, it would be replaced by Apple.  If it is already out of warranty, you might be eligible for an out of warranty replacement where you pay a much lower amount but this varies according to the country and currency, so it is better to check with Apple or with an authorized reseller.
    You could check your warranty status here:
    https://selfsolve.apple.com/agreementWarrantyDynamic.do

  • My iPhone 5 speaker suddenly doesn't work properly!  The volume is so low I can't hear the phone ring.  I've restored and updated and done everything I can think of.  Please help!

    My iPhone 5 speaker suddenly doesn't work properly!  The volume is so low I can't hear the phone ring.  I've restored and updated and done everything I can think of.  Please help!

    Sorry, I think you got scam.
    Last thing you can try is restore as new:
    http://support.apple.com/kb/HT1414

  • Updated to ios 7.1 now my iPhone 5c music player doesn't work properly?

    I bought an iPhone 5c last night and everything worked great until I updated to ios 7.1. Now my music player only works using the earphones. It won't respond if I try controlling it on screen.

    Try these steps as needed:
    1. Reset the phone: Press both the home and power buttons, releasing when the Apple logo appears (no data loss)
    2.  Settings > General > Reset > Reset All Settings
    3. Restore the iOS using iTunes, aslo restoring a backup
    4. Restore the iOS without restoring a backup
    Use iTunes to restore your iOS device to factory settings

  • I have an iphone 3GS and I have upgraded it to iOS 6. Since then it doesn't work properly. Every now and then it has been restarting by itself and requiring restore. When I connect it to itunes it restarts again and again. Is there any solution?

    I have an iphone 3GS and I have upgraded it to iOS 6. Since then it doesn't work properly.
    Every now and then it has been restarting by itself and requiring restore. When I connect it to itunes it restarts again and again without letting me take any action. Is there any solution?

    Hey, There are afew things you can try.
    - Simply turn your phone off and back on again
    - Hold down your home button and your lock button and let goes as soon as the screen goes black (Phone will power down) - Then turn on your phone and hey presto!
    - Back up your iPhone to your PC, then restore it..
    this ones last cause I think you may have tried it already..
    - Close all open applications
    Hope this helps!
       Kieran.

  • The middle button on my iphone 4 doesn't work properly what can I do about it?

    the middle button on my iphone 4 doesn't work properly what can I do about it?

    Make an appointment with the genius and bring to the Apple Store.

  • I bought a new macbook pro 13inch retina and sometimes the charger doesn't work properly, I dont know if its the charger or my laptop?

    I bought a new macbook pro 13inch retina and sometimes the charger doesn't work properly, I dont know if its the charger or my laptop? i always have to take the charger in or out for it to work ... -.-

    Apple Portables: Troubleshooting MagSafe adapters
    http://support.apple.com/kb/TS1713

  • Iphone 5 update to IOS7.0.2: on/off button doesn't work properly

    Since I updated my iphone5 to IOS 7.0.2 the on/off button doesn't work properly. When i try to restart it, it takes pictures from desktop and fails constantly

    Hey rcaudillo,
    Thanks for the question. I understand you are experiencing issues with your Sleep/Wake button. The following article outlines some troubleshooting steps:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Sleep/Wake button will not lock or unlock iPhone
    1. To lock the phone, press the Sleep/Wake button. Note: By default, if you don't touch the screen for a minute, iPhone locks automatically.
    2. To unlock iPhone, press the Home button or the Sleep/Wake button, then slide the slider.
    3. If either of the above steps don't work, try turning iPhone off and then on again.
    4. If the iPhone will not power off, reset it.
    5. Try to lock or unlock the phone.
    If you continue to have issues, we may need to isolate the issue further to determine if it is hardware related. The best way to do this would be to restore your iPhone as new:
    iTunes: Restoring iOS software
    http://support.apple.com/kb/HT1414
    Thanks,
    Matt M.

  • Hi! My friend told me that her iPhone 5 has problem and the charger is not charging. I gave her mine, but doesn't worked on her too. After that I tried to charge my iPhone 5 and it doesn't work on my phone too. Have you any idea ?? What to do ??? Thanx !

    Hi! My friend told me that her iPhone 5 has problem and the charger is not charging. I gave her mine, but doesn't worked on her too. After that I tried to charge my iPhone 5 and it doesn't work on my phone too. Have you any idea ?? What to do ??? Thanx !

    But of course I'm sure! I went to the local apple store and they replaced my charger ! Thank you!

  • The cable doesn't work properly when connected as data cable.

    Hi,
    I have recently encountered problem of the cable. The thing is that if i use it just for charging with the plug, it works fine. But when i wanna use it with computer (i.e., accessing itunes, etc) or with my car, it doesn't work properly, it keeps switching between charging and discharging very fast. I will appreciate your quick support!
    Regards,
    Farhan

    Just for all the people to know, I found out the solution. You have to mark the correct side of the charging cable which connects at inlet of the phone. Because this point acts as a chip when used as data cable or auxiliary use (car,etc). That's why it charges with the plug on any side. I don't know what's the frequency of it happening to iphone 5s users, because I bought it recently (iOS 7.1.1) Hope it helps to others in future.

  • How do I get my music from Media center to my iphone. Itunes won't import the MC music library, and MC won't recognize and synch to the iphone so I can't load playlists from MC to my iphone. Itunes help doesn't work.

    How do I get my music from Media Center to my iphone 4s. Itunes 10.5 won't import the MC music library, and MC won't recognize and synch to the iphone plugged into the USB port so I can't load playlists from MC to my iphone. Itunes help doesn't work.

    Hello and welcome to the support community
    As you know, your iPhone 5 is not compatible with our iBook G4. To get your music in iTunes from your iBook to your iPhone you would need to migrate the music files to a newer intel based Mac. A Mac which has Mac OS X 10.6 or higher installed. Then sync your iPhone 5.

  • Upgraded to iOS6 and now charging cable doesn't work

    I just upgraded to iOS6 n my iPhone 4, and now my charging cable doesn't work.  No...it's not an "official" Apple charger, but even the usb cable doesn't work when I plug it into my computer.  If I plug my iPad charger into it, it works fine.  How can the new operating system determine what kind of usb charging cable it "wants" to accept?  This charger and cable worked flawlessly before the OS upgrade.

    Same problem here. I use a wall charger and have had success by unplugging the charger from the wall, plugging the adapter into the iPhone, then plugging charger back into wall. Had the same problem with a car charger and got the phone to charge using the same procedure. I'd love to know if this works for you. Good luck!

  • If my charging cable doesn't work do i get a new for free

    if my charging cable doesn't work do i get a new for free

    I had a lightning cable, that came with my iPhone 5s, that frayed and broke at the connector.  I took the cable and phone into the Apple Store and they exchanged the cable for a new one with not a question asked.  Good experience.
    I think part of it is that the design of the Apple cables is quite flimsy especially at the connector and I think they see a lot of them fail.

  • Microsoft Outlook doesn't work properly since I updated to Mavericks?!

    Hello.. so yeah ever since I updated to Mavericks, Outlook from Microsoft Office 2011 doesn's work properly. It won't pop up with a window to either reply, forward or write a new e-mail and it gets annoying because I need it for work. So it's totally useless. I don't want to be deleting and installing MO again because my friend did it for me and I don't know all the registration details to prove it's legit or something and I don't want stuff deleted. Sooo.... can anyone help? I don't know how to get it to work, so frustrating!

    What Apple wants from his customers?
    1) I've paid my iPhone 4S 900 euros;
    2) I'm used to buy music and apps from iTunes store;
    3) my iCloud space costs 32 euros per year
    and, like me, millions of customers around the world!
    and Apple does not allow me (and many others) to use the internet traffic for which I (we) pay my (our) provider, that's not among those that directly sell iPhone??? Is this your idea of a really unblocked device as you falsely declsre from the pages of Apple online store ?!? Shame on you!
    If I had know that the 7.1 led to this I'd never updated my iPhone. No one (Apple and the sites that live because of her) told about this issue in their enthusiastic comments on the new, updated version, of iOS. Shame on you!
    This would claim a class action against such a behaviour!
    I'm disgusted
    thank you
    Giacomo - ITALY

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