Iphone 5 connecting wifi, but no internet
Hello there. İ have a problem about conectivit to wifi. I have a wireless router at home. I connect my phone to it. Both galaxy s4 and iphone 5 (and some other laptops) connect easily. but when i try to search something on the internet, there is no internet at all. Actually, signal strength is full, still no internet -just for iphone five-. i have tried all kinds of traditional methods that is written here and there like; resetting the router, changing security to wpa2, changing password, resetting network settings on my iphone, resetting iphone, hard resetting iphone, reconnecting and so on... none of them worked unfortunately. and i am not the only one having wifi issues about iphone 5. It started making me feel like i was cheated buying this phone. i have been using iphone since the second generation. we dont deserve this kind of problems in iphone!
iPhone 4s is not iphone5 iPhone 5 Will come out next summer
Your problem is likely that your routers firmware require an Update
Similar Messages
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IPhone 5S joins wifi but no internet access - help!
Forgive the length of this, I've browsed past threads about this problem and googled everything I could, but I can't fix the issue.
iPhone 5S, iOS 7.0.4
I have a MacBook Pro, a Time Capsule, several airport expresses, an iPad and AppleTV in my house... all are working fine (internet access unaffected).
The iPhone worked perfectly until two days ago... the internet access just disappeared for no apparent reason. Wi-fi strength is always strong; never a problem joining.
These are the things I've found on the interwebz and tried:
Rebooting my Xfinity router (multiple times)
Rebooting the iPhone (multiple times)
Turning wi-fi off, then on again (a zillion times)
"Forgetting" my wi-fi network, then rejoining
Changing DNS to 4.2.2.4 and back again
Resetting network settings on iPhone
Renewing lease in wi-fi settings
Checking/reviewing my Xfinity router settings and all connected devices
What am I missing?
Aside from returning the phone and getting a replacement, is there anything else I can do?
Any help/suggestions will be appreciated!thanks for the suggestion. i did change the broadcast channel and this may hopefully help with an unrelated problem with occassional interference, but sadly it did not help with the iPhone issue.
everything still works fine, except the internet connection on the iPhone. sad face.... anyone else? -
Im connected to wifi but the internet wont work?
im connected to wifi but the internet wont work how do i make it work
Go to settings, then wifi. There, you can choose a wifi router and if needed, enter the password. You haven't provided any details in your post. Are you trying to connect to a home network? A commercial network?
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My iPod 5th gen connects to wifi but the internet doesn't work.
So we were watching netflix on the ps4 and something happened and now my ipod will connect to the wifi but the internet doesn't work. everything else connects just fine to the internet just not my ipod. I've renew my lease, reset my settings and network, forgot my network and rejoined, turn my ipod completely off and back on, turned my wifi off then back open. The IP address is 192.xxx.x.xx
its the ipod 5th generation 16gb. With the latest updateDoes the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
Ive tried to update my iphone by using wifi but the wifi connection got interupted and not my iphone wont work
Connect your iPhone to a computer and use iTunes to perform the update.
~Lyssa -
My iphone can't load facebook "news feed" when connect wifi but when connect 3G it load normal . can't connect all phone . pleas help me
Hi, Shadiamond Murray.
Thank you for visiting Apple Support Communities.
Sometimes a simple power cycle of the router can correct the issue that you are experiencing. However, the issue could be a little more complex. Wi-Fi routers need adjustments to settings periodically for optimized performance with the constant progression of wireless device technology. Below, I have included two articles. The first article will cover basic Wi-Fi troubleshooting regarding iOS device connection. The second article cover the recommended settings for current Wi-Fi access points.
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/ht4199
Cheers,
Jason H. -
My iPhone connects to wifi just fine. When it does it connects to the internet just fine except in one location. My house. My MacBook Pro, my wife's iPhone and her iPad get on the internet there just fine. My Iphone's IP address it begins with a 10. At my house it occasionally will connect to the internet through wifi but I leave wifi off there because it is so intermitent.
Any suggestions?
I have not seen this problem addressed.Can you ping a website using either Network Utility or Terminal?
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I am able to connect my ipad 2 to an iphone 4s personal hotspot via bluetooth or wifi. The problem is that I only have internet access with a bluetooth connection. Both are running ios 6.1.2 and I have tried to reset both to factory settings. Any suggestions would be reatly appreciated.
Please don't shout! Using all uppercase means shouting on the internet. If your keyboard is stuck please say so, otherwise people will think you are being obnoxious.
Now the first question is, when you are saying connecting to personal hotspot, have you always been using the iPhone to connect to the internet? Are you someplace where the only place to connect is available via tethering to the iPhone's celluar network? Or do you have other options? -
Connects to wifi but no internet
Hi! This problem just recently started for seemingly no apparent reason. My MacBook Pro will connect to my wifi network, but then it won't connect to the internet. The wifi symbol will have an exclamation point in it and my router symbol turns from blue to blinking yellow (Belkin router). I'll try turning off wifi and turning it back on again and it searches but then goes back to the exclamation point. I'll do this 6 or 7 times and then sometimes it'll start working again. When the problem happens there is a green light next to wifi and then red lights next to everything else. So it's connecting to the network and then experiencing a problem. I've tried restarting both the modem and router which yield promising results as first but after a couple hours the problem returns.
Does anyone know how I can fix this?Emily, the exact same thing happened to me on the same date. Also a MacBookPro (2009), can connect to my wireless network at home but no internet, although the router seems to be fine (because my older laptop connects to it) AND my airport must be ok because I'm on the wireless network at work right now with no problem. Could it be a virus we've both got? My wife was using my laptop for Facebook when it suddenly stopped working, and she certainly didn't change any router settings or network preferences. Perhaps a malicious link on Facebook? --Lloyd
edit: actually there's one difference in our situations: in my case the MBP does show an IP address when I can get onto the wifi network but not the internet. And I'm still on 10.5.8. -
Wii U connects to WiFi but not Internet
hello on July 30th 2015 my Nintendo Wii U stopped being able to log on to Amazon's App and the Nintendo e store or get an Internet connection of any kind. It does connect to the Wi-Fi network and continues to each and every time I try to make a connection and put in the password. However when it runs its test it shows that it connects to the modem but not to the Internet. all other devices cell phones laptops excetra have no trouble connecting to the Wi-Fi and the Internet through the Wi-Fi connection.
Hi ,
I am sorry about the issues you are having connecting your Wii, but I will be glad to help. If you have not done so already, try rebooting your U-verse gateway by unplugging the power and plugging it back.
If still not working, another thing that other Wii users reported was setting up the connection again, but on a different connection slot. Users made the same settings with connection 3, and it came right up.
Hope this helps.
-ATTU-verseCare -
Wifi but no internet, wrong time, and mail client issues on macbook pro
A few things have recently come up that are worrying me...
1. My wifi says it is connected to my apartments internet, and yet I dont have any internet. Meanwhile. my roommate is able to get on the internet on his desktop PC. I am afraid I changed something accidentally in my network settings. It says something about unable to connect to DNS server? (I am on campus using their internet to send this)
2. My Clock is wrong. Even when I reset the timezone, it is saying the time is 3:01 am when it is actualy 11:01 am.
3. LAstly, my mail client is no lponger getting my mail. I am able to get all the messages on my iphone, but for some reason my macbook is not getting them.
Any help is greatly appreciated. THanks you much!Your wifi is connected to the router but the modem may be faulty. Try reporting the modem.
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Setting up airport extreme with comcast cable modem. Finally got green light and internet on iMac via ethernet. I get a strong wifi signal on macbook pro and iPhone but no internet. Is there a setting I'm missing or is the AE defective?
ThanksIf the device provides wireless, it's almost certain that it's a gateway/router with 3-4 ethernet ports.
If that is confirmed, then the correct setting on the AirPort Extreme would be as follows:
AirPort Utility - Manual Setup
Click the Internet icon
Connection Sharing = Off (Bridge Mode)
If it's a simple modem with only one ethernet port, use the same sequence as above except that the setting for Connection Sharing = Share a public IP address
Click Update to save settings.
If she has a cable modem, it will need to be fully reset.
Push the reset button (if present) and power the modem down
Pull the battery if it's easily accessible
Wait 30 minutes. Longer would be better.
Power up the modem with the AirPort Extreme connected to it. -
Problems connecting wifi to office internet
My ipad 2 will only connect to the internet at my works office on occasion, when it does not work it constantly refreshes and connects with the symbol showing but the internet will still not connect then after a while disappears. On some days however it will just connect and I have no issue with it all day, does anyone know of a reason it only works occasionally? I have tried forgetting the network, turning ipad on and off, forgetting all wifi connections and reseting. None of which seem to work, any help would be greatly appreciated!
ThanksI had the same issue. It was due to the appalling performance of the USB connection to the disk, not any issue with the wireless connection itself. My iMac was within 7m of the router, on the same floor, with a clear line of sight and good reported connection speed. I have the latest late-2009 version of the AEBS running the 7.5 firmware. This has loads of performance problems (read these forums). I'm hoping that Apple will release the new firmware (7.51) for download soon and then the issue may be resolved.
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Wi-fi hotspot connected successfully but no Internet Connection
I've created the Hotspot and it's successfully connected to my phone, but I couldn't use the Internet. I'm pretty
sure that my phone works fine. I've even tried to Rollback my wifi driver but ended up in nothing. Even I couldn't find new update for my wifi Driver. I even tried the Third party software to create Hotspot (Connectify Dispatch), Despite it connected successfully
to my phone, I couldn't access the Internet.
(Note: I use Windows 8.1)Thank you for taking the time to help with this. I did what you suggested (without the pipesymbol). This is the result (i changed some IDs en addresses):
C:\Users\Leon>netsh wlan sh in
There is 1 interface on the system:
Name : WiFi
Description : Intel(R) Dual Band Wireless-AC 7260
GUID : xxxx
Physical address : xxxx
State : connected
SSID : iPhone6-leon
BSSID : xxxx
Network type : Infrastructure
Radio type : 802.11n
Authentication : WPA2-Personal
Cipher : CCMP
Connection mode : Auto Connect
Channel : 1
Receive rate (Mbps) : 72
Transmit rate (Mbps) : 72
Signal : 99%
Profile : iPhone6-leon
Hosted network status : Not available
C:\Users\Leon>ping www.google.com
Ping request could not find host www.google.com. Please check the name and try
gain.
THIS IS WHERE I DID THE CONNECT WITH BLUETOOTH DEVICE (as mentioned in my solution)
C:\Users\Leon>netsh wlan sh in
There is 1 interface on the system:
Name : WiFi
Description : Intel(R) Dual Band Wireless-AC 7260
GUID : xxxx
Physical address : xxxx
State : connected
SSID : iPhone6-leon
BSSID : xxxx
Network type : Infrastructure
Radio type : 802.11n
Authentication : WPA2-Personal
Cipher : CCMP
Connection mode : Auto Connect
Channel : 1
Receive rate (Mbps) : 72
Transmit rate (Mbps) : 72
Signal : 99%
Profile : iPhone6-leon
Hosted network status : Not available
C:\Users\Leon>ping www.google.com
Pinging www.google.com [74.125.136.103] with 32 bytes of data:
Reply from 74.125.136.103: bytes=32 time=90ms TTL=45
I am no network expert but I don't see any differences. There might be a way to let the Bluetooth device connect automatically, but I wouldn't know how. -
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