IPhone 5 contacts local sync via USB doesn't work -

Syncing an iPhone 5, AT&T 64GB, with Macbook Air 11" mid-2011, 1.8GHz / 4GB.
OS X 10.10.2; iTunes 12.1.0.50; iOS 8.1.3.
I do not use iCloud and I am trying to sync my contacts from my OS X Contacts App to my iPhone 5. The contacts do not sync.
Under "info" in the iTunes sync dialog, I have selected the "sync contacts" and "all contacts" and "sync calendars" and "all calendars" options.
Interestingly, while the Calendars sync options displays options of "selected calendars" and a list of the calendars available to sync, the Contacts section "selected groups" is grayed out. I have one group in Contacts, and it does not show up by name for "selected groups".
I am also synchronizing my local Calendars from the OS X Calendar app; these transfer just fine.
The iPhone 5 was just restored by Apple Configurator and is supervised by the MacBook Air. Not sure whether this could have anything to do with the problem.

@diesel vdub - I'm not sure where you read into my post that I expected an app would be digital handset theft prevention system, but, if you've used the app to locate a lost device, you'll notice that you can put a message on the screen, make the device play a very annoying sound and wipe the device. At what point would you assume that the app wasn't intended as a theft deterrent from it's capabilities? Please do go through the motions of using an app before discussing it's features and relevant merits based on your perusal of the marcoms. As someone closer to the trough when the device was first launched, I do have a very good idea of what the internal apps are intended for.
For the rest of the gentle souls who offered advice, thank you for your compassionate, sympathetic advice.
The first things I did in order were, reported the theft to the NSW (my state in Australia)Police, reported the IMEI number as belonging to a stolen device with my service providor and made certain they moved it onto the list of stolen iPhones.
My initial post was to express dismay with the apps shortcomings and to make those operating on my earlier foundation of faith aware, that reliance on the app is, in my expereince, a fruitless exercise.

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  • IPhone 5 contacts local sync via usb doesn't work - updated

    Syncing an iPhone 5, AT&T 64GB, with Macbook Air 11" mid-2011, 1.8GHz / 4GB.
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    I am trying to sync my contacts from my OS X Contacts App to my iPhone 5 via USB. The contacts do not sync. The contacts are local, "on my mac". I am using a usb cable through iTunes.
    The iPhone 5 was just restored by Apple Configurator, set up as new iPhone, and is supervised by the MacBook Air.
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    Under "info" in the iTunes sync dialog, I have selected the "sync contacts" and "all contacts" and "sync calendars" and "all calendars" options.
    Interestingly, while the Calendars sync options displays options of "selected calendars" and a list of my calendars available to sync, the Contacts section "selected groups" is grayed out. I have one group in Contacts, and it does not show up by name for "selected groups". Instead, the area where groups should be listed for selection is empty. Perhaps iTunes does not have access to my local contacts? It is not listed under apps with access to my contacts under security and privacy, and it has not requested access to my contacts.
    I created a fake contact on the phone and synced it with iTunes. I then turned off contact syncing in iTunes and told it to remove previously synced contacts. The fake contact disappeared. When I turned contact syncing on again, the contact was again pushed to the phone. However, the fake contact did not appear at any point in the OS X Contacts App, and none of my OS X Contacts appeared on my phone -- only the fake contact I had created on my phone and then synced with iTunes.
    I also created a (different) fake contact in OS X Contacts. iTunes sync did not transfer this contact (or any others) from OS X Contacts to iPhone.
    SUMMARY:
    - syncing iPhone 5 via USB with iTunes
    - Calendar sync works
    - Contacts sync doesn't work
    - iTunes appears to have no communication with the OS X Contacts app; in system prefs > security and privacy > privacy > contacts, Pages and Word have access to Contacts, but iTunes is not listed. iTunes Contacts sync "selected groups" does not display my OS X Contacts group names.
    - Contacts created on iPhone sync back to iTunes and are restored back to the iPhone if deleted and resynced.
    - Contacts created on iPhone do not sync back to OS X Contacts; Contacts in OS X Contacts do not sync to iPhone.
    (apologies for premature posting to "Using iPhone"; I accidentally submitted and now can't delete or edit).

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