IPhone 5 Dead Pixel Warranty Question?

Hey guys! So I have an iPhone 5 with a bunch of dead pixels/dust sort of near the top.... My situation is somewhat unique, so I wanted to see what you guys thought! This iPhone 5 was in warranty just couple of months ago, where they replaced the screen glass. Now that these dead pixels/dust are on the screen (probably due to the 'repair' as they weren't there prior.) will they still cover it since it was something they caused right at the end of my 1 year warranty? Obviously I can create an appointment and find out, which I probably will, but I wanted to see if anyone had some insight on this! I don't want to make a trip just to find out they will do nothing for me....
Thanks guys!
potpotsie

Obviously you didn't read what I said. And if what you have to say doesn't matter then don't say it. Let me say it again for you, since you obviously failed to read it the first time. I don't want to make the extra trip if it isn't needed, I was looking to see if others have experienced this issue and what were the outcomes of them to avoid going to the Apple store and having a bad outcome. Not eveyone lives right next to an Apple store.
Thanks for the help though!

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Iphone - Dead pixel policy

Hi Community I'm from Argentina this is my first post here.
I have a question, can someone tell me which is the dead pixel policy of Apple? I have a 3G iPhone with 1 pixel dead, and I want to know if the warranty works for my phone.
Looking forward to your reply.
Greetings, Manu.

Try this:
http://www.apple.com/webapps/utilities/stuckpixelfix.html

IPhone dead pixels?

I recently got my iPhone's screen changed after I noticed a huge amount of dead grey pixels growing near the bottom. After being replaced, it was good as new. A couple of months later and I noticed a few grey pixels at the top and they grew longer and wider by the day. At this point, I can only see half of the time and my carrier. I sent in my iPhone once more and they told me they switched my LCD, and I have payed for it as well as I no longer have a warranty but I can still see the dead pixels near the top. The first time was succesful, why not now? I'm starting to doubt the fact that they changed my LCD. Can anyone please tell me if the pixels would remain even after changing an LCD? It seems highly unlikely. Please help me as I still have the reciept and would need to take action immediately.

how can I identify stuck pixels with a magnifying glass?
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Hey everyone. recently got my iphone about three weeks ago and have already noticed a dead pixel. It is a white pixel on a black background, particularly noticeable when charging and booting up. I love my iphone, it works great its just that this dead pixel is kinda frustrating considering the amount of money I spent for this phone.
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mdigregori wrote:
so as long as its under a year, they will replace my phone with a dead pixel?
Maybe.
But you will need to take it to an Apple store or go here -> https://selfsolve.apple.com/GetWarranty.do

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i just got off the phone with iPhone support and they said they wouldn't replace my phone... I have a dead pixel and the guy said it had to be more then one pixel to "be a problem"
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I love apple to death but come on... i spent $600 on this phone and your not gonna help me out?

It's a tough thing to hear but any company that manufactures an LCD anything will usually tell you that dead pixels are just a part of the hardware and you typically need several for it to be considered defective. This is what you'll get from any MP3 or monitor manufacturer.

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Hi
+I own an iPhone 2G 16GB running on OS 3.1.2.+
+There are some dead pixel on my screen.+
+Is there any way to fix them softwarely or just I have to replace the screen?+
+Also is there any idea about the Knox iPhone Stuck Pixel Fix method?+
+Merry Christmas and the Lord bless+
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how can I identify stuck pixels with a magnifying glass?
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Thanks
Message was edited by: mnm85
null

You're welcome.
An Apple representative where - on the phone or at an Apple Store?
And you would need to do what thru at&t? Activating an iPhone must be done with iTunes thru at&t - this part is correct.
An iPhone purchased in the U.S. at an Apple Store, the Apple online store (free shipping), an at&t store or at&t's online store that is activated with at&t is covered under the warranty.
Apple handles all repairs and exchanges under warranty regardless where the iPhone was purchased.
I purchased my iPhone at an at&t store where I live on 6/29. Within the first two weeks I experienced a problem with the earpiece. I called AppleCare and my iPhone was picked up and returned for inspection and testing for repair or exchange. My iPhone was exchanged.
Your iPhone is covered under Apple's warranty. If you have an issue that is covered under the warranty, you can call AppleCare or make an appointment at an Apple Store. at&t does not handle any iPhone repairs or exchanges under warranty.
If you decided to return your iPhone for credit - which must be done within 14 days after the purchase date, you must return it to the at&t store where you purchased it.

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What does a dead pixel even Look like ?

I posted a thread 24 hours ago that ended up w/ a missing section, then 2 replies to finish.... a real mess that went deservedly unanswered.
I'm sure I can do better :
Suddenly I've got 2 "bits of dust" towards the lower right corner of my 24" display. They're different sizes ( the smaller close to a pin-head ) and the slightly larger one is a much darker shade of grey. They're also roughly-edged...misshapen.
They look like pieces of grit , is it even possible for a foreign particle to "ride in on a CD" and end up visible within the display ?
I'm sure that's doubtful, but I don't know much beyond what they "look like"
I've tried the Pixel-Fixer widget, but have seen no effect.
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thanks, Dave

DmR of AtoZ wrote:
They look like pieces of grit , is it even possible for a foreign particle to "ride in on a CD" and end up visible within the display ?
The LCD is a sealed unit before it's placed in the computer so no it's not possible for foreign particles to "ride in on a CD". It may be possible for dust to get under the "glass" that covers the LCD, but again, not from a CD.
I'm sure that's doubtful, but I don't know much beyond what they "look like"
Apple has a decent article on pixel anomalies. In order to keep LCD costs down, a certain number of pixel anomalies are considered "acceptable" by most manufacturers. Some resellers offer a dead pixel warranty for an extra cost. They lose money with individual LCDs that are returned with pixel anomalies that are considered "acceptable" (the manufacturer would bill them for repair or replacement) and usually sell them at a reduced cost. In the long run, though, most LCDs don't have pixel anomalies so the more dead pixel warranties they sell, the more profit they make.
I've tried the Pixel-Fixer widget, but have seen no effect.
Software like the Pixel-Fixer widget are often just temporary solutions. Stuck pixels usually indicate a hardware issue with the LCD matrix and the only guaranteed way to make sure they're gone is to replace the display.
This picture mistakenly refers to a "bright" pixel as "dead". When the pixel is stuck in an open position (allowing light to pass through) it's a "bright" (sub-)pixel. When it's stuck in a closed position (blocking light from passing through) it's called a "dark" or "dead" pixel.
This picture shows a dead (or "dark") pixel.
Hopefully that clears some of your questions.

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I have an iPhone 4s and my warranty expires on October 23rd 2012. I have one dead pixel on my LCD screen and I was wondering will my warranty cover a dead pixel? Can I send it in for a screen repair?

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I've got Satellite 5100-603. There have been some dead pixels on display. I don't know is it really dead pixel problem or not because the black area seems to be behind the screen. When i move left and right sides, the black area moves left and right sides too (as if the black area is behind the screen pixels)! And i can tell that all pixels are working OK when i look from the right and left sides of the display (because the pixels that seems to be dead, changes at different looking angles).
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Hi
to answer your question I will try to make a simple description the layout of the TFT display.
I'll go from the front to the back.
In the front is a tough plexi-glass like layer to protect the screen from harm and the user from glass in case the TFT should break. It is also prepared in a way that will soften the reflections from behind (that does not go for the newer SuperBright screens).
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Does my warranty cover the repair of dead pixels?

Hi everyone!
First time posting on these discussion boards and have a question regarding my MBP. I purchased this retina display 15 inch macbook pro last year in October and pretty much fell in love with it. This is my first time buying a mac product having previously been a windows user. I started noticing that a few of the pixels have died, showing no colour, standing out in white. It began with just one but now I have 5 small clusters showing quite noticeably. I do know that it came with a warranty and it's not even been a year yet, can I return this for repair? Any help would be appreciated!
Krishna

One: Buy AppleCare for your system before the one year mark. That extends the 1 year warranty to 3 and extends phone support to 3 years as well. But the "one year from purchase" deadline is rarely waived.
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