IPhone 5 dies when hotspot active

My iPhone 5 dies shortly after using Hot Spot, even while plugged in and charging.  Yesterday it finaly restarted, but this morning it has yet to let me restart it.  It is off and I have no clue what to do.

I know many iPhone 5 users with the same issue.  Unfortunately I took my phone into the apple store yesterday and said I had a fautly battery and said they would charge $80 for a replacement battery.  It's kinda shocking as I know atleast 10 people with the same exact issue.  I wonder if all the iPhone5's have the same battery issue. 

Similar Messages

  • My iPhone 5 dies when not plugged in.

    I got a new iPhone 5 from the Apple Store a little less than a month ago. I haven't dropped it, gotten it wet, scratched it or anything since the time I recieved it, and it always has a case. My phone died unexpectantly at 80% and when I plugged it into the charger it took over an hour to turn back on, when it did, it still had 80%. I unplugged it when it got to 100% and it lasted for less than ten minutes until it died again. I plugged it back in and it took relatively thirty minutes to turn back on, when it did, it had 100%. I tried unplugging it again, this time it lasted until 86% when it died. This continued every time it charged. I tried using three different USB cables, tried plugging it into the wall, my laptop, and even a friend's portable charger, and the problem still happened. It was slowly getting worse (dying as soon as it was unplugged with 100% charge) I went to the apple store and they ran diagnostics on it, it came back with nothing wrong. Battery was fine. The man told me to go home, back up my phone, and restore it to original settings and it should be fine. He expressed to NOT RESTORE MY PHONE TO THE BACK UP. I spent roughly two hours restoring my phone, setting it up as a new phone, and downloading apps, adding email, music, books, etc. As soon as I unplugged it from restoring it, it died again. I am getting angry with the iPhone 5, as my old one died and wouldn't turn back on, and it is the only phone they will give me as a replacement. It took three hours out of my time to go to the apple store and be told something that doesn't even work and would take two hours to accomplish. I am currently using my laptop for iMessages and when in need of my phone having to be with a charger and and be around an outlet at all times. Is this problem fixable without having to go back to the Apple Store or taking apart my phone? My phone is not jailbroken, nor have I downloaded anything onto it besides syncing music from my iTunes Library. It is up to the latest software update.
    It may not be relevant but the service bar will always say 'searching' even though I have service and can send messages.

    Basics from the manual are restart, reset, restore from backup, restore as NEW device.  If those don't solve your problems, you'll need to go to Apple for evaluation.

  • HT204053 I have an iPhone 4S and when I try to add an iCloud account is gives me an error "Cannot Sign In, The maximum number of free accounts have been activated on this iPhone." Is there any way to deactivate an account?

    I have an iPhone 4S and when I try to add an iCloud account is gives me an error "Cannot Sign In, The maximum number of free accounts have been activated on this iPhone." Is there any way to deactivate an account? I have one for myself, one for my family and one for my work. I had all three on my iphone and then I deleted my work. I wanted to get my own person @me.com account. It wouldn't let me create it from my iphone, so I created it from my Macbook Pro. I am trying to add it to my iphone, but it keeps giving me that error. If there is a way I can deactivate my work one so I can use my @me.com personal account?

    Welcome to the Apple Community.
    Unfortunately once all the 3 iCloud accounts have been created on your mobile device, you cannot create any more regardless of what you do. You will need to re-use one of the accounts that you have already created or create your new account on another device or computer.
    You should however be able to add existing accounts to your device, are you sure you aren't trying to create on rather than simply use an existing one.

  • How can I stop someone from receiving iMessages on their old disconnected iPhone, w'hich is still active in iMessage, when the number now belongs to someone else with a non apple device!?!

    To further clarify my dilemma ....
    A friend of mine just got a new phone number on her LG cell phone.
    When I try to text her, my messages are going to someone else's iPhone.
    The iPhone has been deactivated off the VZ cell network, but they are still using it on WIFI.
    They used to have this number on their iPhone, and it's still active in iMessage.
    So, when I try to send a text message to my friend on her LG, from my iPhone,
    they instead go to this total stranger, cuz they still have that number active in their iMessage account.
    This is a serious issue!!
    The only suggestion I get from apple support is to have my friend get a new number, or for me to turn off iMessage when I want to text her.
    Not really the optimum solution.
    Something really should be done to prevent this from happening!
    Strangers are effectively intercepting text messages!
    Help!?!

    Tell her to contact her carrier and get a new phone number.

  • TS1814 I am trying to update my Iphone 3 and when i get to the activation step after a few minutes it shows a message that says " Your iPhone could not be activated because the activation server is temporarily unavailable. Try conenecting your iPhone to i

    I am trying to update my Iphone 3 and when i get to the activation step after a few minutes it shows a message that says " Your iPhone could not be activated because the activation server is temporarily unavailable. Try conenecting your iPhone to iTunes to activate it, or try again in a couple of minutes.
    If the problem persist, contact apple support at apple.com/support
    I been trying for a few times now and I keep getting the same message. How can i fix it? now my phone doesnt work.

    These are the steps mentioned in the article iPhone: Troubleshooting activation issues
    Perform the following steps if you receive one of the messages above:
    Restart the iPhone.
    Try another means of reaching the activation server and attempt to activate.
    Try connecting to a known-good Wi-Fi network if you're unable to activate using a cellular data connection.
    Try connecting to iTunes if you're unable to activate using Wi-Fi.
    Restore the iPhone.
    If you receive an alert message when you attempt to activate your iPhone, try to place the iPhone in recovery mode and perform a restore. If you're still unable to complete the setup assistant due to an activation error, contact Apple for assistance.

  • When I try to connect the Air with my iPhone to create an Hotspot, it drops the connection and gives an error message in the iPhone saying that the device (MacBook Air) is not supported. What can i do about it?

    When I try to connect the Air with my iPhone to create an Hotspot, it drops the connection and gives an error message in the iPhone saying that the device (MacBook Air) is not supported. What can i do about it?

    The problem has been fixed with the most recent OS X software update.

  • HT1688 I can not restore and upgrade my Iphone 4. When i plug in to computer itune's restore and check for update buttons are not active.

    I can not restore and upgrade my Iphone 4. When i plug in to computer itune's restore and check for update buttons are not active. What is that mean?

    Razmee,
    Guess what? After posting, I read another thread on this topic where someone said they went to an Apple store and the tech person there added the optional username and password in the Outgoing Mail Server boxes, and then reset the phone again. Although I had tried resetting and restarting a few times today, I had NOT reset it after entering the username and password into the optional fields.
    When I entered my username and password into the optional fields, the iPhone entered checks (ticks) to the right of every entry; it had not done this earlier. (I didn't reset at this time, and the outgoing mail would still not transmit).
    So just now, I reset it and the outgoing email was sent!
    Thanks to you and this forum, it's a great ending to a few frustrating days.
    I hope this message helps others. Not only does everything have to be entered correctly in the respective boxes; but once everything is entered and you press the "Done" button, every box should then have a check mark next to it and then you must reset the phone.

  • My apple id has been disabled and when i am trying to reset my apple id passwrd it is sending me mail to my registered email id and i no longer have access to that email id, totally confused what to do since my iphone 4s is stuck upon activation of i

    my apple id has been disabled and when i am trying to reset my apple id passwrd it is sending me mail to my registered email id and i no longer have access to that email id, totally confused what to do since my iphone 4s is stuck upon activation of icloud

    http://support.apple.com/en-us/HT201356

  • Hello, I have been unable to activate my new iphone 6. When I call the activation phone number it just says terms and conditions have been accepted on this account. Please help.

    I have been unable to activate my new iphone 6. When I call the activation phone number it just says terms and conditions have been accepted on this account. Please help.

    Same thing here. I love how they include this nice and easy to follow guide in the box and the KEY step for activation (the phone call) is a total fail. To verizon: the automated just says Terms and Conditions have been accepted for this number. Press 1 to enter another phone number in the order. Well, I HAD NO other phone number in my order. The message gives no other options. She repeats the same line 3 more times and after the 3rd time, it says please hold while we transfer you, call may be monitored etc. Guess what, its 2 am ET and customer service is closed?
    Do you guys expect thousands of iphone customers to speak to a CSR just to activate? Why not just let us do it online? I have activated plenty of phones even LTE phones, online. Now I'm going to have to compete with the other 30,000 people who ran into this same problem overnight tomorrow on the phone....

  • Hello Sir I have an iPhone 4 and when i updated that it got updated but now for restore the data it is showing me the message The "iPhone" could not be activated because an unknown error occurred (0xE8000004). Please try again later. please help me.

    Hello Sir I have an iPhone 4 and when i updated that it got updated but now for restore the data it is showing me the message The "iPhone" could not be activated because an unknown error occurred (0xE8000004). Please try again later. please help me.

    Hello Amarchand Sharma,
    Are you working with a Windows computer?  If so, the resource below may help you troubleshoot the issue you are having restoring your iPhone.
    iOS: Unknown error containing '0xE' when connecting to a Windows PC - Apple Support
    http://support.apple.com/en-us/TS3221
    Regards,
    Judy

  • I probably misclicked when I activated the security lock on the iPhone and now I can not figure out what password I entered. Moreover, I have patches and funky looking phone so I can not restore iphine pres itunes. Please advice.

    I probably misclicked when I activated the security lock on the iPhone and now I can not figure out what password I entered. Moreover, I have patches and funky looking phone so I can not restore iphine pres itunes. Please advice.

    Your only recourse is to force it into DFU mode:
    Turn your phone off and connect your cable to the computer, but not the device just yet. Start up iTunes. Now, hold down the home button on your phone and plug it in to the cable - don't let go of the button until iTunes tells you it's detected a phone in recovery mode. Now you can restore to factory settings.

  • HT201412 I accedantly fomated my iphone using find my iphone app, now when i turned it on it keeps giving me the massage ( your iphone culdnot be acctivated coz the activation server is temporarily unavailable... ext)

    I accedantly fomated my iphone using find my iphone app, now when i turned it on it keeps giving me the massage ( your iphone culdnot be acctivated coz the activation server is temporarily unavailable... ext)
    HELP ME PLEASE!!!!

    If you don't have a SIM in it, insert a SIM. A SIM is REQUIRED to activate it.
    If it was hacked to unlock it previously, go buy a phone you can use.

  • I have IPhone 6 and when I using Viber Siri is actives itself ones I turn it off is actives my player itself as well. What can I do to stop that happen.

    I have IPhone 6 and when I using Viber Siri is actives itself ones I turn it off is actives my player itself as well. What can I do to stop that happen.

    Try turning off Siri in your Settings. Follow the steps on this page: http://www.imore.com/need-disable-notification-center-control-siri-access-lock-s creen-heres-how-ios-8
    If this doesn't help, try resetting your iPhone. This won't delete your data stored on the phone.
    Press and hold the Sleep/Wake button
    Press and hold on the Home button
    Keep holding both buttons until the display turns off and back on with Apple logo on it.
    Alternatively, you may go to Settings - General - Reset - Reset All Settings

  • Hello, I have a problem when I activated my iPhone, it says "Your iPhone could not be activated because the activation server is temporarily unavailable" and I tried wifi and iTunes ?

    Hello, I have a problem when I activated my iPhone, it says "Your iPhone could not be activated because the activation server is temporarily unavailable" and I tried wifi and iTunes

    opluffi9z wrote:
    Hello, I have a problem when I activated my iPhone, ...
    See this discussion.
    https://discussions.apple.com/message/21189708

  • HT5642 Why when i did the IOS 6.1 update on my iphone 5 my personal hotspot disaper from my celular settings??????????!

    Why when i did the IOS 6.1 update on my iphone 5 my personal hotspot disaper from my celular settings??????????!

    iPhone User Guide (For iOS 7 Software)Sep 20, 2013 - 23 MB

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