IPhone 5 does not always auto lock, particularly if I put it down face down.

iPhone 5 does not always auto lock. Seems to be particularly true if I place it face gown on a surface.

try holding home button and on/off button together for few seconds.It will reboot.

Similar Messages

  • My iphone does not always turn on when i click the home button or start button? Happened after ios7.5 update. Any suggestions? Phone is brand new

    my iphone does not always turn on when i click the home button or start button? takes a few clicks and then it goes on.  Happened after ios7.5 update. Any suggestions? Phone is brand new

    Ok i did what you said to and it did it again, I am at work. Phone is on my desk. I clicked the home button to see if I had missed any messages and it would not turn on.
    Starnge thing is this happened to my other 5S. Took it to apple. They replaced it, Now this phone is doing the same thing, Could it be the software?
    Do you have another suggestion for me?
    Your help is appreciated .

  • My iPhone does not always send iMessages to other iPhones who have their iMessages on. Most times I text a new contact with an iPhone first, they show up as regular text messages. How can I fix this?

    My iPhone does not always send iMessages to other iPhones who have their iMessages on. Most times I text a new contact with an iPhone first, they show up as regular text messages. How can I fix this?

    Yes to receive an iMessage the recipient would need an iOS device (iPhone, iPod, iPad) and an internet connection. This is a messaging serviceprovided by Apple so the recipient does not need to check emails. If the contact does not have internet access at the time the iMessage is sent then a normal SMS through your carrier can be sent instead if you have "Send as SMS" turned on in Settings>Messages.

  • My iPhone 4 with the new OS does not always ring

    Since I upgraded to the latest OS my iPhone does not always ring, and also the Ringer icon that comes up when you adjust the volume does not indicate if it's going up or down.
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    Ensure that Do Not Disturb is not on in Control Center.
    If a Bluetooth headset is connected, all audio is directed to the headset.
    Clean the dock connector with a soft, dry brush.
    Clean the headphone jack and try plugging/unplugging a pair of headphones several times.
    Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Try each of these in order until the issue is resolved.
    If none of the above resolves the issue, take the device to Apple for evaluation.

  • The Back arrow does not always work, particularly with Amazon and eBay sites.Even the on-page Back arrows do not work either.

    I am using version 15.0.1. Since I updated to this version, the Back arrow does NOT always work particularly with Amazon and eBay. This is particularly evident when I go from a list the result of a search to an item on the lis. I cannot get back to the list even using the On-page Back arrow. I usually have to repeat the search to get back to the list again.

    Hi MorrellMurphy
    probably problem with [http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox Locked or damaged places.sqlite] file
    thank you

  • My iphone does not automatically switch off the display light when locked. How do I fix this?

    I have an iPhone 5 with iOS 8.2 software.
    My iPhone does not automatically switch off the display light when it is locked. Therefore, if I get an e-mail/text message/pop-up from other application, the light just stays on, which obviously drains my battery.
    The problem just started yesterday, and it has been a couple of days since I updated the software, so I wouldn't think the software update is the problem.
    I have tried restarting the phone (using home and lock button), but that did not work.
    Something else that seems weird is that once in a while, a blue beam rolls over the screen from one side to the other. I don't know why it does this, and have no idea whether this is related to the display light issue.
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    Restart your device by holding the home and power button until the Apple logo appears. You will not lose any data.

  • When i put in it the sim card and then turn the iphone the home page of iphone does not come and message come told me invalid sim or iphone is lock but my sim card is not invalid

    When i put in it the sim card and then turn the iphone the home page of iphone does not come and message come told me invalid sim or iphone is lock but my sim card is not invalid and my iphone is work with all network in sweden

    That usually means your phone is locked to a different phone carrier than the one you're trying to use.
    YOu would need to conact the carrier the phone is locked to and see if they can unlock it for you.  ONly the carrier that the phone is locked to is authorized to unlock it.

  • On my iphone 4, when i try to open an app, the icons start wiggling like i want to delete them. the touch screen does not always work. sometimes the phone reboots itself. any help out there?

    on my iphone 4, when i try to open an app, the icons start wiggling like i want to delete them. the touch screen does not always work. sometimes the phone reboots itself. any help out there?

    Have you tried basics from the manual?
    restart,
    reset,
    restore
    iPhone User Guide (For iOS 4.2 and 4.3 Software)

  • My iPhone 5s recognizes my fingerprint but does not always unlock.

    Hi,
    My iPhone 5s recognizes my fingerprint but does not always unlock. Sometimes it will unlock, and sometime it won't. It does not even give the "try again" message. Unrecognized fingerprints will give the "try again" message. Entering the passcode works fine.
    Any ideas on correcting this?
    Thanks.

    Hello there, whitewinter.
    The following Knowledge Base article provides some great insight on troubleshooting issues for Touch ID:
    iPhone 5s: Using Touch ID
    http://support.apple.com/kb/HT5883
    Thanks for reaching out to Apple Support Communities.
    Cheers,
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  • TS2529 The SIM card inserted in this iPhone does not appear to be supported. The SIM card that you currently have installed in this iPhone is from a carrier that is not supported under the activation policy that is currently assigned by the activation ser

    The SIM card inserted in this iPhone does not appear to be supported.
    The SIM card that you currently have installed in this iPhone is from a carrier that is not supported under the activation policy that is currently assigned by the activation server. This is not a hardware issue with the iPhone. Please insert another SIM card from a supported carrier or request that this iPhone be unlocked by your carrier. Please contact Apple for more information
    what can in do?

    Well unfortunatly that advice does not always work. I bought a unlocked iphone4  from apple several years ago and went to att on a no contract basis. Six months later the phone crashed while updating the operating system. Apple replaced the phone with a new one. All is fine till I got a iphone5 and gave te phone to my cousin. The phone is now locked to att but att says the IMEI number is not a valid ATT IMEI and therfore cant unlock it. Apple says there is nothing They can or are willing to do so now I am stuck for a 600.00 phone that can't be used.
    If anyoun knows a way naround this situation mI would appreciate a heads up.

  • HT5163 The SIM card inserted in this iPhone does not appear to be supported. This iPhone is not currently setup to work with carrier you're attempting to use. Please insert another SIM card from a supported carrier or request that this iPhone be unlocked.

    The SIM card inserted in this iPhone does not appear to be supported.
    This iPhone is not currently setup to work with carrier you're attempting to use. Please insert another SIM card from a supported carrier or request that this iPhone be unlocked.

    Sounds like you are trying to use an iPhone that is locked to a particular
    wireless carrier with the sim from another wireless carrier. Contact the wireless
    provider that the iPhone is locked to and ask if they offer unlocking and if
    you qualify. Only the wireless carrier that the iPhone is locked to can unlock
    it.

  • IPhone will not ring if locked even when Do Not Disturb is not on. Even when the sound toggle on the side is not red.  This problem occurs regardless of whether it I have Do not Disturb on (manually, or scheduled) or COMPLETELY OFF.

    iPhone will not ring if locked when when Do Not Disturb is not on and the phone is not on silent (button on side is not red).  This problem occurs regardless of whether it I have Do not Disturb on (manually, or scheduled) or COMPLETELY OFF.   I've tried wiping the phone and reinstalling from a saved copy but of course the problem comes back because the problem is inherent in the save.   There are two options under "Silence" at the bottom of the Do Not Disturb preferences.  "Always" or "Only when iPhone is locked".   Those are the only two options and I want neither.  No amount of deselecting will work.  It forces you to pick one.  
    Does anyone have a solution given that I've better explained the problem? 

    The settings at the bottom of the Do Not Disturb page do not matter if you have the switch for Manual turned to off, or the Scheduled turned to off.
    When the phone is unlocked, if you try to raise the volume of the ringer, what do you see on the screen? Does it say ringer, do you see the word headphones anywhere?

  • Screen backlight does not always turn on

    Lately I've had trouble with my iPhone 4S backlight. The backlight does not always turn on when I wake the phone from sleep.
    I've tried turning off the auto-brightness, but it does not help, the same behaviour continues. When the backlight is not on toggling the auto-brightness button or adjusting the brightness or covering the ambient light sensor have no effect, the backlight stays off. Usually it just randomly turns on after I put the device to sleep and wake it up. And no, my cover does not block the sensor either.
    Has anyone else encountered the same problem? And what could I do to try to fix the situation? Should I try installing it as a new phone or is it possibly a hardware issue?

    I've tried the restart and reset options, both turn the light on just after I've done them, but the same trouble can start when the device goes to sleep next. But, I guess I'll have to try the other two also.
    And yes, I do have the latest software, though the problem originally started with the older software. Then it stopped for a while but now it came back and is more frequent.

  • THE SIM CARD INSERTED IN THIS IPHONE DOES NOT APPEAR TO BE SUPPORTED.....

    Hello. I bought on Dec. 17th 2007 at Orange shop in Beausoleil (south France) an iPhone with the option of unlocking the Sim (100 Euro plus). I followed all instructions. Everything was perfect, on Dec. 24th I was able to unlock the iPhone and used with Orange sim, MonacoTelecom sim and Vodafone sim. BUT the iPhone had a problem: when in sleep mode it did't received calls. So Afer 24 hours I stopped to use, UNSAFE. After Christmas holidays I called Apple assistance, they send me UPS and I returned iPhone to Apple (Jan. 4th 2008). I received a NEW iPhone on Jan. 8th 2008, VERY RUSH. Perfect service, I thought (...making terrible error...). The iPhone was LOCKED and I wasn't able to use. Now starts all the problems and for this reason I'm writing.
    I called Apple and Orange many times. Orange didn't received the documents from Apple for the changing of IMEI and Serial, for them I had the first iPhone. After many cals finally I asked Apple to send something official for the changing.
    ....Days goes on and on.......
    Every day two times I called Orange, but evert time I received different versions of my situation. Everyday I tried to restore the iPhone but still simlocked.
    On Jan.15th after a meeting with a lawyer I decided to make pression to Apple: infact I returned them an unlocked iPhone and I received back a locked one.
    I finally was able to speak with a "supervisor" (Mr. F...) and he tried to solve the problem.
    On Jan. 16th I spoke with another "supervisor" (Mr. J...) and he told me to make another time the restore, because they changed the firmware.
    From now I tried to make the restore many times with Orange sim. Everything seems to go well but when I put another sim on iTunes there is a white page with:
    "THE SIM CARD INSERTED IN THIS IPHONE DOES NOT APPEAR TO BE SUPPORTED. Only compatible SIM cards from a supported Carrier may be used to activate iPhone. Please etc etc....".
    So the iphone is locked!!! Maybe is country locked, I don't know.
    Incredible, unbelievable.
    From Apple they told me to wait someting from US, but until now ..... nothing, I received no news from Apple.
    The bad situation is that after more than 30 days after the buy I am not able to use the hardware I bought!
    I hope that someone from Apple can read this post (sorry if is so long, but with this details I think that in Apple can understand the problem).
    I send in warranty an hardware with certain features that I payed to Apple and I received back it with different features.
    That's not serious.
    After many days, next week I think to go by legal means if Apple France is'nt able to solve the issue.
    Many thanks if someone from Apple read my post.
    Many thanks if someone help me.

    But who has to make another unlock? Orange told me that for them is ok and the phone is unlocked. I read on other pages that Apple has a world-database with Imei numbers. So seems Apple can also do the unlock, even for the fact that they returned me a locked phone, different from the one I sent them. The warranty is with Apple, I forgot to warite in my first post that first of all on Janauary I went to Orange shop where I bought the iPhone but they told me for every problem is Apple that has to solve.

  • HT1937 i unlocked my iphone 4 factory and i upgrade to 6.1 when i connect it to itunes it apears  The SIM card inserted in this iPhone does not appear to be supported This iPhone is not currently setup to work with carrier you're attempting to use. Please

    i unlocked my iphone 4 factory and i upgrade to 6.1 when i connect it to itunes it apears
    The SIM card inserted in this iPhone does not appear to be supported
    This iPhone is not currently setup to work with carrier you're attempting to use. Please insert another SIM card from a supported carrier or request that this iPhone be unlocked.

    It sounds like you or someone else hacked the phone to unlock it. Updating it locked it to the original carrier.
    How did you unlock it? The ONLY legitimate way is to ask the carrier it is locked to to unlock it. Any other way requires hacking or jailbreaking the phone.

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