IPhone 5 fails to backup when connected to iTunes

Everytime I try to backup my iPhone to my Macbook Pro, either manually or part of a sync, I receive an error message that states "iTunes could not back up the iPhone "iPhone" because an error occurred."  I would like to be able to continue to backup my phone onto my Macbook but it has been almost a month since my last backup and am needed to backup my phone ASAP.  Any suggestions??

Your phone was jailbroken.
You can look for a solution on google, or you can buy a new phone.
You can't get help here.

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  • IPhone Crash when connected to iTunes!

    My iPhone 4 Crshes when connected to iTunes, I get this message:
    Process: iTunes [437]
    Path: /Applications/iTunes.app/Contents/MacOS/iTunes
    Identifier: com.apple.iTunes
    Version: 10.0 (10.0)
    Build Info: iTunes-10006701~1
    Code Type: X86 (Native)
    Parent Process: launchd [168]
    Date/Time: 2010-09-26 21:46:39.426 -0700
    OS Version: Mac OS X 10.6.4 (10F2056)
    Report Version: 6
    Interval Since Last Report: 414049 sec
    Crashes Since Last Report: 6
    Per-App Interval Since Last Report: 71290 sec
    Per-App Crashes Since Last Report: 6
    Anonymous UUID: 2A434598-9185-4C15-B323-4C844E777E91
    Exception Type: EXCBADACCESS (SIGSEGV)
    Exception Codes: KERNINVALIDADDRESS at 0x00000000d4bfffd0
    Crashed Thread: 0 Dispatch queue: com.apple.main-thread
    Thread 0 Crashed: Dispatch queue: com.apple.main-thread
    0 com.apple.iTunes 0x00006d16 0x1000 + 23830
    Thread 1: Dispatch queue: com.apple.libdispatch-manager
    0 libSystem.B.dylib 0x96d8d8ba select$DARWIN_EXTSN$NOCANCEL + 10
    1 libSystem.B.dylib 0x96d7912b dispatch_mgrinvoke + 454
    2 libSystem.B.dylib 0x96d784f9 dispatch_queueinvoke + 163
    3 libSystem.B.dylib 0x96d7829e dispatch_workerthread2 + 240
    4 libSystem.B.dylib 0x96d77d21 pthreadwqthread + 390
    5 libSystem.B.dylib 0x96d77b66 start_wqthread + 30
    Thread 2:
    0 libSystem.B.dylib 0x96d520da machmsgtrap + 10
    1 libSystem.B.dylib 0x96d52847 mach_msg + 68
    2 com.apple.CoreFoundation 0x993b4faf __CFRunLoopRun + 2079
    3 com.apple.CoreFoundation 0x993b4094 CFRunLoopRunSpecific + 452
    4 com.apple.CoreFoundation 0x993b9fd4 CFRunLoopRun + 84
    5 com.apple.iTunes 0x0000b379 0x1000 + 41849
    6 libSystem.B.dylib 0x96d7f7fd pthreadstart + 345
    7 libSystem.B.dylib 0x96d7f682 thread_start + 34
    Thread 3:
    0 libSystem.B.dylib 0x96d80046 _semwaitsignal + 10
    1 libSystem.B.dylib 0x96d7fd02 pthread_condwait + 1191
    2 libSystem.B.dylib 0x96d81998 pthreadcondwait$UNIX2003 + 73
    3 com.apple.iTunes 0x0000b288 0x1000 + 41608
    4 com.apple.iTunes 0x0002137b 0x1000 + 131963
    5 libSystem.B.dylib 0x96d7f7fd pthreadstart + 345
    6 libSystem.B.dylib 0x96d7f682 thread_start + 34
    Thread 4:
    0 libSystem.B.dylib 0x96d71066 select$DARWIN_EXTSN + 10
    1 com.apple.CoreFoundation 0x993f480d __CFSocketManager + 1085
    2 libSystem.B.dylib 0x96d7f7fd pthreadstart + 345
    3 libSystem.B.dylib 0x96d7f682 thread_start + 34
    Thread 5:
    0 libSystem.B.dylib 0x96d80046 _semwaitsignal + 10
    1 libSystem.B.dylib 0x96d7fd02 pthread_condwait + 1191
    2 libSystem.B.dylib 0x96d81998 pthreadcondwait$UNIX2003 + 73
    3 com.apple.iTunes 0x000430d7 0x1000 + 270551
    4 com.apple.iTunes 0x0004305f 0x1000 + 270431
    5 com.apple.iTunes 0x00042fd5 0x1000 + 270293
    6 com.apple.iTunes 0x00042e54 0x1000 + 269908
    7 libSystem.B.dylib 0x96d7f7fd pthreadstart + 345
    8 libSystem.B.dylib 0x96d7f682 thread_start + 34
    Thread 6:
    0 libSystem.B.dylib 0x96d520da machmsgtrap + 10
    1 libSystem.B.dylib 0x96d52847 mach_msg + 68
    2 com.apple.CoreFoundation 0x993b4faf __CFRunLoopRun + 2079
    3 com.apple.CoreFoundation 0x993b4094 CFRunLoopRunSpecific + 452
    4 com.apple.CoreFoundation 0x993b9fd4 CFRunLoopRun + 84
    5 com.apple.iTunes 0x0000b379 0x1000 + 41849
    6 libSystem.B.dylib 0x96d7f7fd pthreadstart + 345
    7 libSystem.B.dylib 0x96d7f682 thread_start + 34
    Thread 7:
    0 libSystem.B.dylib 0x96d5213a semaphoretimedwait_signaltrap + 10
    1 libSystem.B.dylib 0x96d7fc85 pthread_condwait + 1066
    2 libSystem.B.dylib 0x96dae828 pthreadcond_timedwait_relativenp + 47
    3 com.apple.iTunes 0x000430ff 0x1000 + 270591
    4 com.apple.iTunes 0x0004305f 0x1000 + 270431
    5 com.apple.iTunes 0x00042fd5 0x1000 + 270293
    6 com.apple.iTunes 0x00042e54 0x1000 + 269908
    7 libSystem.B.dylib 0x96d7f7fd pthreadstart + 345
    8 libSystem.B.dylib 0x96d7f682 thread_start + 34
    Thread 8:
    0 libSystem.B.dylib 0x96d779b2 _workqkernreturn + 10
    1 libSystem.B.dylib 0x96d77f48 pthreadwqthread + 941
    2 libSystem.B.dylib 0x96d77b66 start_wqthread + 30
    Thread 9:
    0 libSystem.B.dylib 0x96d8f36a recvfrom$UNIX2003 + 10
    1 libSystem.B.dylib 0x96daf127 recv$UNIX2003 + 54
    2 com.apple.mobiledevice 0x15f01b4f AMDServiceConnectionReceive + 194
    3 com.apple.iTunes 0x005c93dd 0x1000 + 6063069
    4 com.apple.iTunes 0x005c961d 0x1000 + 6063645
    5 com.apple.iTunes 0x005c981e 0x1000 + 6064158
    6 com.apple.iTunes 0x0079564c 0x1000 + 7947852
    7 com.apple.iTunes 0x0071f315 0x1000 + 7463701
    8 com.apple.iTunes 0x0071fe1a 0x1000 + 7466522
    9 com.apple.iTunes 0x00042ed4 0x1000 + 270036
    10 libSystem.B.dylib 0x96d7f7fd pthreadstart + 345
    11 libSystem.B.dylib 0x96d7f682 thread_start + 34
    Thread 0 crashed with X86 Thread State (32-bit):
    eax: 0xa0012bfd ebx: 0x90012bfe ecx: 0x00000001 edx: 0x00000000
    edi: 0xa0012bfd esi: 0xa0012bfd ebp: 0xd4bfffdc esp: 0xbfffdc71
    ss: 0x0000001f efl: 0x00010246 eip: 0x00006d16 cs: 0x00000017
    ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
    cr2: 0xd4bfffd0
    Binary Images:
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    0x986be000 - 0x986f9fe7 com.apple.DebugSymbols 1.1 (70) <05013716-CFCF-801E-5535-D0643869BDCD> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
    0x9873b000 - 0x9873fff7 libGIF.dylib ??? (???) <0D62C3C3-919A-97FD-AEF4-122A51510E47> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
    0x98740000 - 0x9874aff7 com.apple.HelpData 2.0.4 (34) <9128FFEB-0F6C-B273-FCF4-D87A20227345> /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/HelpData
    0x9874b000 - 0x987b9ff7 com.apple.QuickLookUIFramework 2.2 (327.4) <5B6A066B-B867-D3A3-BDEE-3D68FA5385B4> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
    0x987ba000 - 0x987bbff7 com.apple.MonitorPanelFramework 1.3.0 (1.3.0) <0EC4EEFF-477E-908E-6F21-ED2C973846A4> /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPane l
    0x987bc000 - 0x98833ff3 com.apple.backup.framework 1.2.2 (1.2.2) <FE4C6311-EA63-15F4-2CF7-04CF7734F434> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
    0x98834000 - 0x989b6fe7 libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <2314BD12-0821-75BB-F3BC-98D324CFD30A> /usr/lib/libicucore.A.dylib
    0x989b7000 - 0x98cb0fef com.apple.QuickTime 7.6.6 (1744) <17505A8C-D8FA-E7B6-402E-5B08A6ED251A> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
    0x98cb1000 - 0x98cdbff7 com.apple.shortcut 1.1 (1.1) <B0514FA9-7CAE-AD94-93CA-7B2A2C5F7B8A> /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut
    0x98cdc000 - 0x98cecff7 libsasl2.2.dylib 3.15.0 (compatibility 3.0.0) <C8744EA3-0AB7-CD03-E639-C4F2B910BE5D> /usr/lib/libsasl2.2.dylib
    0x98ced000 - 0x98d31ff3 com.apple.coreui 2 (114) <29F8F1A4-1C96-6A0F-4CC2-9B85CF83209F> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
    0x98d32000 - 0x98eecfe3 com.apple.ImageIO.framework 3.0.3 (3.0.3) <1EE81582-F114-89DA-C7BD-12577059E46F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
    0x98f34000 - 0x98fcfff7 com.apple.ApplicationServices.ATS 275.11.1 (???) <5FF65EC7-F512-530A-7771-3DE240EE6E43> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
    0x9905f000 - 0x990c9fe7 libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <411D87F4-B7E1-44EB-F201-F8B4F9227213> /usr/lib/libstdc++.6.dylib
    0x990ca000 - 0x990dcff7 com.apple.MultitouchSupport.framework 205.34 (205.34) <813475E3-B323-9405-F758-DDA1F5D63B20> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
    0x990dd000 - 0x990edff7 com.apple.DSObjCWrappers.Framework 10.6 (134) <81A0B409-3906-A98F-CA9B-A49E75007495> /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
    0x990ee000 - 0x990fbff7 com.apple.NetFS 3.2.1 (3.2.1) <A6443845-5815-2429-7649-C51A4B5E7DF9> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
    0x990fc000 - 0x99134ff7 com.apple.LDAPFramework 2.0 (120.1) <001A70A8-3984-8E19-77A8-758893CC128C> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
    0x99135000 - 0x991eefe7 libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <1E40BE7B-17E5-8654-41F6-7E17CAD38FB1> /usr/lib/libsqlite3.dylib
    0x991ef000 - 0x992ccfe3 com.apple.DiscRecording 5.0.5 (5050.4.6) <243A0359-ED31-8D0C-0489-D94BD99969D2> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
    0x992cd000 - 0x992d8ff7 libCSync.A.dylib 545.0.0 (compatibility 64.0.0) <1A9E96A0-E3CB-2243-AB01-0192CBD8BF2B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
    0x992ef000 - 0x992f0ff7 com.apple.TrustEvaluationAgent 1.1 (1) <FEB55E8C-38A4-CFE9-A737-945F39761B4C> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
    0x992f1000 - 0x992f1ff7 com.apple.Carbon 150 (152) <BD34A993-AF6F-10EE-ACDA-6D11E21A8F37> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
    0x992f2000 - 0x99342ff7 com.apple.Symbolication 1.1 (67) <E0C94D8B-4F12-49E6-BAA5-3B00441A047B> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
    0x99378000 - 0x994f2fe3 com.apple.CoreFoundation 6.6.3 (550.29) <00373783-3744-F47D-2191-BEEA658F0C3D> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    0x994f3000 - 0x99517ff7 libJPEG.dylib ??? (???) <651B18F8-D3E9-5C5F-F856-38F3A0E20ECD> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
    0x99518000 - 0x9952cfe7 libbsm.0.dylib ??? (???) <14CB053A-7C47-96DA-E415-0906BA1B78C9> /usr/lib/libbsm.0.dylib
    0x9952d000 - 0x99553fff com.apple.DictionaryServices 1.1.1 (1.1.1) <02709230-9B37-C743-6E27-3FCFD18211F8> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
    0x99604000 - 0x99651feb com.apple.DirectoryService.PasswordServerFramework 6.0 (6.0) <8B819445-BDC3-74BD-4A7B-D650E511F0BF> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
    0x99652000 - 0x9967aff7 libxslt.1.dylib 3.24.0 (compatibility 3.0.0) <769EF4B2-C1AD-73D5-AAAD-1564DAEA77AF> /usr/lib/libxslt.1.dylib
    0x9967b000 - 0x9967bff7 com.apple.CoreServices 44 (44) <AC35D112-5FB9-9C8C-6189-5F5945072375> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
    0x9967c000 - 0x996adff3 libTrueTypeScaler.dylib ??? (???) <7601D717-236D-8F4E-91F5-E69BB2920478> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
    0x996ae000 - 0x996aeff7 com.apple.Cocoa 6.6 (???) <EA27B428-5904-B00B-397A-185588698BCC> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
    0x996af000 - 0x996b1fe7 com.apple.ExceptionHandling 1.5 (10) <21F37A49-E63B-121E-D406-1BBC94BEC762> /System/Library/Frameworks/ExceptionHandling.framework/Versions/A/ExceptionHand ling
    0x996b2000 - 0x996cefe3 com.apple.openscripting 1.3.1 (???) <DA16DE48-59F4-C94B-EBE3-7FAF772211A2> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
    0x997ae000 - 0x9984bfe3 com.apple.LaunchServices 362.1 (362.1) <885D8567-9E40-0105-20BC-42C7FF657583> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
    0x9984c000 - 0x99884ff7 libcups.2.dylib 2.8.0 (compatibility 2.0.0) <A492D3AA-B9DD-68BC-9709-EA879EBAA479> /usr/lib/libcups.2.dylib
    0x99981000 - 0x999a2fe7 com.apple.opencl 12.1 (12.1) <DA2AC3FA-ED11-2D10-21E9-7BDF4778B228> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
    0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <132BE9FC-3CEC-0259-7232-E413A6F0399D> /usr/lib/libSystem.B.dylib
    Model: iMac11,3, BootROM IM112.0057.B00, 4 processors, Intel Core i7, 2.93 GHz, 12 GB, SMC 1.59f2
    Graphics: ATI Radeon HD 5750, ATI Radeon HD 5750, PCIe, 1024 MB
    Memory Module: global_name
    AirPort: spairportwireless_card_type_airportextreme (0x168C, 0x8F), Atheros 9280: 2.1.9.8.1
    Bluetooth: Version 2.3.7f1, 2 service, 19 devices, 1 incoming serial ports
    Network Service: Ethernet, Ethernet, en0
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: ST31000528AS, 931.51 GB
    Serial ATA Device: HL-DT-STDVDRW GA32N
    USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000
    USB Device: CP 1300C, 0x0764 (Cyber Power Systems, Inc.), 0x0501, 0xfd130000
    USB Device: Hub, 0x050d (Belkin Corporation), 0x0234, 0xfd140000
    USB Device: iPhone, 0x05ac (Apple Inc.), 0x1297, 0xfd141000
    USB Device: SoundSticks, 0x05fc (Harman International), 0x7849, 0xfd144000
    USB Device: ImageMate 14 in 1 Reader/Writer, 0x0781 (SanDisk Corporation), 0xb4b5, 0xfd142000
    USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000
    USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0xfd110000
    USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000
    USB Device: MP830, 0x04a9 (Canon Inc.), 0x1713, 0xfa130000
    USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0xfa140000
    USB Device: Microsoft® 2.4GHz Transceiver v5.0, 0x045e (Microsoft Corporation), 0x074f, 0xfa141000
    USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0220, 0xfa142000
    USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000
    USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0xfa111000
    USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa120000
    So whats up? Anyone know?

    The cause was having a blank first page on the iPhone 4.
    Thanks!

  • HT4061 I need to download some data from my phone prior to restoring it to the last backup. When connecting to itunes to download photo's it is suggesting I restore the phone. Is there a workaround?

    Hi,
    I need to download some data from my iphone prior to backing it up. When connecting to itunes it is suggesting I restore it now. I will lose quite an amount of data if I cannot find a workaround. Is there any way to get access to contacts, notes and photo's before I restore the phone?
    Phone details are: model: A1429
    FCC:       ID   BCG-E2599A
    IC            579C-E261DA
    IMEI:      013412004666230
    Cheers

    Thanks for the update. I went through the restore process and all the data I thought I would lose was there. The data must have been copied straight away before the update failed over.
    Cheers
    John.

  • My 3gs wont restore after ios 5 update. I have tried firmware restore and restore from backup, neither works. All I get is "iphone restore failed because backup session failed" Any ideas on how to make a successful restore with this ios 5 update?

    My 3gs wont restore after ios 5 update. I have tried firmware restore and restore from backup, neither works. All I get is "iphone restore failed because backup session failed" Any ideas on how to make a successful restore with this ios 5 update?

    I was having the same problem, I backed up my phone and then updated to iOS 5 and then it kept telling me it could not restore from my backup as it had failed.  After reading a bunch of forums and posts and trying everything, I did manage to get it to work.  I had tried the Time zone, creating a new computer user account, disabling anti-virus, etc.
    It took a combination of things, one of which was disabling the anti-virus completely and copying the contents of the backup folder to my desktop and then deleting everything in the backup folder.  Then I rebooted the PC, entirely disabled the anti-virus, copied the one backup I wanted to restore from the desktop to the backup folder and then trying to restore.  Low and behold the phone said restoring from backup and I am back in business, so when in doubt, trying combining some of the fixes together.

  • HT3887 why does my iPhone say device not supported when connecting to my make even after it has successfully paired?

    why does my iphone say device not supported when connecting to my mac pro, even though it has already succesfuly paired? I also use a wirless bluetooth keyboard and mouse on the computer successfully.
    Also when I turn Bluetooth on on the phone the devices cog never stops turning (forever serching for a device)

    iTunes automatically syncs voice memos to your iTunes library when you connect iPhone to your computer.
    It couldn't be much easier than that as you don't actually have to do anything more than normal.
    This lets you listen to voice memos on your computer and provides a backup if you delete them from iPhone.
    Voice memos are synced to the Voice Memos playlist. iTunes creates the playlist if it doesn’t exist. When you sync voice memos to iTunes, they remain in the Voice Memos application until you delete them. If you delete a voice memo on iPhone, it isn’t deleted from the Voice Memos playlist in iTunes. However, if you delete a voice memo from iTunes, it is deleted from iPhone the next time you sync with iTunes.
    USB syncing is far faster than Bluetooth.

  • My iphone won't download apps when connected to wifi or 3g, this includes apps previously on the phone any ideas?

    My iphone won't download apps when connected to wifi or 3g, this includes apps previously on the phone any ideas?
    It goes to download then stops just showing the cloud and arrow

    Yes we are connected.  I even tried by connecting to the computer thru iTunes.  It is not working for either of us.  Just says unable to download at this time.  I was able to connect and restore my apps from my old iPhone buy it won't let me add new ones for do update on the old apps.

  • My iPhone 4s does not appear on devices when connected to iTunes in my Mac

    My iPhone 4s does not appear on devices when connected to iTunes in my Mac

    Check to make sure you have enough free space to include the videos.

  • I have an iphone 4, i connect it to my laptop using the usb and then when connecting to itunes it says my phone is not up to date with itunes yet i cannot find an update 11.1 for my phones itunes? someone please help me.. kind regards

    i have an iphone 4, i connect it to my laptop using the usb and then when connecting to itunes it says my phone is not up to date with itunes yet i cannot find an update 11.1 for my phones itunes? someone please help me.. kind regards

    Itunes 11.1 is for your computer, not your iphone
    It is required in order to sync with ios 7.

  • Trying to activate my iphone 5. when connected to itunes its says i need version 10.7. but when i try to update, it says that im current at 10.6.3.

    trying to activate my iphone 5. when connected to itunes its says i need version 10.7. but when i try to update, it says that im current at 10.6.3.

    iTunes version 10.7 requires at least Mac OS X version 10.6.8 if you're running a Mac, or Windows XP Service Pack 2 or later if you're running Windows.
    Is your computer up-to-date enough for iTunes 10.7?

  • TS1363 My iTunes and Laptop doesnt detect my iPhone, But it is charging when connected to the Laptop?

    My iTunes and Laptop doesnt detect my iPhone, But it is charging when connected to the Laptop?

    Try troubleshooting steps mentioned here: http://support.apple.com/kb/TS1538

  • My iTunes library will not completely sync to neither my iPad nor my iPhone -- both are completely updated with the latest software. What do I have to do?? When I try to do the "autofill" option when connected to iTunes it says "no songs can be copied"

    My iTunes library will not completely sync to neither my iPad nor my iPhone -- both are completely updated with the latest software. What do I have to do?? When I try to do the "autofill" option when connected to iTunes it says "no songs can be copied"...I literally bought some of these songs yesterday on my iPhone and now I can't sync them to my iPad. What is this issue? Usually I would just have to plug either device into iTunes and everything would sync, now nothing new syncs.

    On your iPad tap Settings > Store
    Switch Books off then back on then reset your iPad.
    Hold the On/Off Sleep/Wake button and the Home button down at the same time for at least ten seconds, until the Apple logo appears.

  • HT3743 my iphone 4 i bought was jailbroken to ios 6.0.1 redsn0w but i tried to restore the iphone and now it keeps saying connect to itunes but when i connect and try to restore an "unknown error" occurs and it will not boot up whatsoever. please help!

    my iphone 4 i bought was jailbroken to ios 6.0.1 redsn0w but i tried to restore the iphone and now it keeps saying connect to itunes but when i connect and try to restore an "unknown error" occurs and it will not boot up whatsoever. please help!

    If you want to solve your problems, unjailbreak. And don't do it again, because jailbreaking causes problems as you read about in that article. You can try Recovery Mode: http://support.apple.com/kb/HT1808

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