IPhone 5 firmware restore failed (unknown error 1)
hi everyone,
I updated my iPhone 5 from ISO 6.1.2 to 7.1.1 via iTunes by restoring and it was working fine but when 7.1.2 update came n I was trying to install via wifi, it failed a lot of times. so I connect my iphone to iTunes n tried by restore iphone, during this my phone was restated and it never showed up on iTunes so I disconnect iphone, since that time iphone is in recovey mode, now whenever I connects iphone to iTunes, a msg pop up on iTunes "iTunes detected an iphone in recovery mode. You must restore this iPhone before it can be used with iTunes." so I click on and then I click on restore and update. it goes for Extracting Software> Restoring iPhone software>verifying iPhone software>restoring iPhone firmware but never completes, a msg comes on iTunes iPhone restore failed. unknown error(1) I does the same like I m putting a link from someone for iphone 5s.
https://www.youtube.com/watch?v=vQq9P0xiSGk
if someone has a solution please share with me asap.
Thanks
Check for hardware issues
Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
These errors mean that your device or computer may have a hardware issue that's preventing the update or restore from completing.
Check that your security software and settings aren't preventing your device from communicating with the Apple update server.
Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
Confirm that your security software and settings are allowing communication between your device and update servers.
If you still see the error message when you update or restore, contact Apple support.
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Hellluuuuuppp...Hello bart205
Start with the article below to check out other options with troubleshooting restore errors. Also try to put your iPhone in recovery mode and use iTunes to restore it.
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
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i have an apple 3g, tried to upgrade it to a 4.2 version, (previously it was 4.1). it wasnt successful, the computer asked us to restore it to the version which was last operational, and while restoring an error message appeared "the iphone could not be restored, an unknown error occured
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Taken directly from this article http://support.apple.com/kb/TS1275.
Plug your iPhone into iTunes and update it to the latest supported version, which is 4.2.1.
- Greg -
Hi, my iphone 5 encountered an unknown error while updating to iOS 7 via itunes and is now stuck in recovery mode and prompts me to restore the phone when I connect it to itunes but then I would lose all my data. I DO NOT have any back ups on itunes. Is there anyway to get out of recovery mode without restoring or recover data after a restore?
Or any other suggestions please? ThanksAs pdroth said, you should have gotten a backup made when you started the update of iOS. If you cannot find a backup, and the phone is in recovery mode, there are no futher suggestions to make. To get the phone working again you have to restore. You cannot force a backup at this time since it is already in recovery mode. It will not allow anything else but a restore at this point.
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"the iphone could not be restored an unknown error occurred (2)"
Yesterday I connected my iPhone 4 to my Windows 7 laptop, and went through to install the latest security update for iPhone through iTunes. When it was installing the software update, the phone froaze, and then this happened:"the iphone could not be restored an unknown error occurred (2)"
Now, I have uninstalled and reinstalled both Bonjour and iTunes, to no avail. I have done the iPhone reboot method, and the phone will be identified as "iPhone" but not recognised as mine. iTunes states this phone is in recovery mode and I have tried numerous times to restore it.
Windows doesn't detect the phone while this is happening. It will not restore and the error is still popping up. I have followed as many threads to rectify this but nothing seems to be working.
I can resore it on my iMac but the reset date for the iPhone on this computer is six months old.
Any suggestions?When you say you uninstalled iTunes and reinstalled it, did you follow the directions in this Apple support document exactly? http://support.apple.com/kb/HT1923
That will make a difference on Windows computers. After that, try and reconnect and restore. -
My iPhone 3GS 16gb, is stuck in restore mode, downloaded and tried to do a restore multiple times. Keep getting an error The iPhone "iPhone" could not be restored. Unknown error occured (-1). Cannot get it out of restore mode, keeps rebooting!
I have tried to hold the "home" and "power" button to reboot
I have tried powering it off
I have tried, to unplug the cable, hold the "home" button and then plug it in.
Can't check the SN or warranty, cause it is stuck in restore mode.
Is the hard drive gone? Should there be something replaced.http://support.apple.com/kb/TS3694#error1
Error 1 or -1
This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
Usually this is caused by your antivirus or firewall blocking iTunes access to the Internet. It can also occur if the phone is jailbroken or if the computer you are using was ever used to jailbreak an iDevice. -
my iphone 4 i bought was jailbroken to ios 6.0.1 redsn0w but i tried to restore the iphone and now it keeps saying connect to itunes but when i connect and try to restore an "unknown error" occurs and it will not boot up whatsoever. please help!
If you want to solve your problems, unjailbreak. And don't do it again, because jailbreaking causes problems as you read about in that article. You can try Recovery Mode: http://support.apple.com/kb/HT1808
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iphone 3gs shows activation required, hooked up to iTunes and it is not recognized. Did the restore but just gets to the end and gives an error message it could not be restored, an unknown error occurred (-1). Can someone assist me in next steps please?
Instructions to get the phone back working temporary.. till there is a real fix.
1. turn off the phone
2. fire up iTunes
3. press and hold the home button, plug in the cable, hold till you get to see the recovery mode
4. iTunes will the allow to choose restore the phone back to 5.0.1 ( no other choice)
5. iTunes will then ask you to choose which previous backup to would like to recover.
(note: please do not reboot your phone unless necessary, i realize at times after reboot, it goes back to sq1) -
During the restore from iTunes I get, almost at the end of the restore, the message that iTunes could not restore my iPhone due to an unknown error (1). Can someone help?
error 1 means hardware failure.
Is your phone jailbroken? -
Just the other night my phone desided to reset itself, and when i went to restore it it came up with The iPhone iPhone could not be restored. an unknown error occurred (-1).
Please Help i need this phone....and i dont have the money to replace it!I havent jail broken it so its probable a hardware issue then.......well then.......
anyway thanks man
Cheers! -
hi every body
trying to restore iPhone 3G 4.2.1 in the same virgin but in the last i get iPhone could not restored .an unknown error occurred (1015)
any body can help me
thanksI would like to know if there is a better to fix this since this iphone has been jailbroken. Google search only shows stuff that talks about installing software that has to do with jailbreaking. I just need to restore back to normal. Thank you!
deggie wrote:
Google "Error 1015 iPhone" and you will find a remedy. -
HT1414 iphone could not be restored an unknown error occurred 23
pleas help me repair my ip with erro iphone could not be restored an unknown error occurred 23
Try disabling any anti-virus software or firewalls and restore again. Copied from http://support.apple.com/kb/TS3694:
Error 20, 21, 23, 26, 28, 29, 34, 37
These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service. -
HT1766 iphone could not be restored an unknown error occurred(4013)
iphone could not be restored an unknown error occurred(4013)
Hello there, alfyzeyjapple77.
The following Knowledge Base article provides some pertinent steps for troubleshooting your issue:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694#error4000
Particularly:
Error 4000, 4005, 4013, 4014, and 4016
After you perform each step, try to restore your device.
Restart your computer.
Disconnect all your USB devices from your computer and connect to another USB port.
Use a different USB cable.
Uninstall third-party security software.
Try restoring using an alternate computer.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
HT201210 iphone could not be restored an unknown error occurred (1644)
iphone could not be restored an unknown error occurred (1644)
I highly doubt you are using Snowbreeze.
Error 2003
Connection problem; change USB cable and check USB port.
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