Iphone 5 from Japan and chip from Ecuador

Hi,I'm Katherine currently I'm living in Japan and I bought Iphone 5 by Amazon in Japan and I want to put the new chip from Ecuador and the cell phone didn't open, I want to know what happend is completely new. I never used this cellphone.

Amazon is not an authorized distributor of iPhones at all.
Japanese iPhones can not be unlocked. If that's who it's locked to, it's worthless to you. Return it and get your money back.

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