IPhone 5 from Sprint Unlocked to Verizon

Hello everyone, I was previously with Sprint and had an iPhone 5 with them which they unlocked. I switched over to Verizon and It was working fine  for about 3 weeks. However now I cannot connect to the network. Took it to the Verizon store and they told me everything was fine with their service. I was wondering how I would go about getting a replacement since the iPhone was previously with Sprint and now is unlocked. I can't go back and unlock it with Sprint because I am no longer a customer with them. What should I do ?

Michael, this was true back in the day. This information is not true with current iPhones. There is no software modification needed for a Verizon iPhone to work on Sprint and a Sprint iPhone to work on Verizon. The support for the network already exists, it is up to the carrier whether or not they will activate it.
A CDMA phone CAN be unlocked, this is up to the carrier who the phone was intended to be used with. The white house is in the process of trying to enact a new law that would require carriers to unlock phones are the consumer request. (Assuming they are not under contract.) It is not clear if this law would require carriers to activate devices from other networks, initial statements seem to indicate that they will be required to activate any device that will work on their network.
I am posting this because this discussion is one of the top hits on Google when searching for this topic. The infomation many of you keep posting over and over again is either outdated or incorrect.

Similar Messages

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  • Iphone 5c cdma sprint unlock

    Hello i recently bought an iphone 5c from the US locked to cdma Sprint and the owner of the phone told me she called sprint and they unlocked it but they have like this master code which they gave her to give me can it be unlocked from outside the US. Because the owner told me she was given ghe insstrictions by Sprint for me to give this unlock master code to my new carrier. Is it possible thanks am so confused on what to do !!

    There is no "code". Here is the unlock procedure:
    http://support.apple.com/kb/HT5014
    Either Sprint gave the seller the wrong information, or the seller is lying to you.
    Regards.

  • Does this support Iphone(3G) from Sprint?

    I have a iphone from sprint and I have been watching video on youtube all the time.  But yesterday I could not watch video anymore because youtube does not support my cell phone device anymore?
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    what shall I do to watch video on youtube just like before?

    FCPX doesn't import AVCHD files from my Panasonic GH-2, even though importing works perfectly into iMovie.  So just because camera X imports natively into iMovie, it isn't certain it will import natively into FCPX.
    iMovie archives will always import because the AVCHD has already been converted to ProRes on import.
    In FCPX the AVCHD files from say a GH-2 can be edited natively if you don't want to re-render into ProRes, but to date I can't import them to test this.
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  • How can i factory unlock and iphone 4s from sprint?

    I have a iphone 4s that my sister gave me from the usa. And im in Mexico. I want to factory unlock the phone so i can be used here in mexico. Help please advise, tips, links, whatever. Thank you all in advance.

    Only Sprint can offically authorise unlockinf for you.  Read http://support.apple.com/kb/ht1937
    Contact Sprint http://support.apple.com/kb/HT4993

  • Okay so my i just got my new iphone 4 from sprint and sprint has the sim tray locked theres no hole on the side or anything and i was wondering if i took it to the apple store can i get it unlocked or another iphone with a open and close sim tray

    sprint shouldnt have locked the sim tray anyways and i think this is just wrong because i payed for the phone and should be able to do what i want with it. they say you can unlock the sim card or the tray i guess if you in good standings with the company an apperantly im not so i was wondering if somthing can be done about this because i see no hole or anything to even open the tray someone HELP ME ! please and thank you

    No. Nothing can be done about this. It was made clear quite some time ago what the situation was going to be.
    Now... That said, if you have an iPhone 4S, there is a SIM tray on the right hand side of the phone.
    If you have an iPhone 4 as you indicate, THERE IS NO SIM TRAY. The iPhone 4 is NOT a world Phone. You can only use that phone on Sprint or roam to their CDMA partners where present. The phone will not work at all throughout most of the world, including Europe.

  • Iphone 5 from sprint why can't be unlocked

    any one can help how to unlock iphone 5 sprint

    Sorry, only Sprint can authorize unlocking. Any other method of unlocking, is considered hacking and can not be discussed here on Apple's support site.

  • I have an iphone 4s from sprint and an unlock code and want to be able to use my iphone on a t mobile account  what do i have to do ?

    i want to use this sprint iphone on my t mobile account

    Only Sprint can unlock your iPhone.
    AFAIK they will unlock only for non-US carriers, as per their unlocking policy.

  • Iphone 5 from SPRINT cannot send SMS with GSM Sim outside US

    Hi admin support Apple
    I have purchased Iphone 5 Sprint U.S..Before Vietnam has conducted open network and is used normally.after Vietnam I put sim Viettel normal user functions (Voice, SMS, 3G, IMessage, FaceTime by Apple ID). But after reset to manufacturer's default is still used.but do not send SMS with GSM in Vietnam
    I tried doing the following steps:
    Reset Content and All Setting.
    using MMS
    Disable IMessage.
    Changing SMSC number
    But there is not.
    Information on a computer that is running:
    Modem: MD656LL
    Serial Number: DNPJG8NUF8GH
    EMEI: 99 000226 455839 4
    MEID: 99000226455839
    Looking forward to the support from Apple
    Thank you!

    Well yes, you probably will have problems with your phone because a 'contract free' phone is NOT the same as a fully unlocked iPhone.
    This is a user forum, so nobody here can really help you.  As Sprint is your carrier in the US, then you need to contact them first.  They are the only ones who can help you.

  • I bought a iphone 5 from sprint in the contract i paid for it to work internationally, i paid out my contract so when i leave the u.s i can use it in trinidad. i am now in trinidad and when i put my sim in it says activation code required. please help

    how can i activate my phone to work with a carrier here?

    Did you restore the iPhone after Sprint told you that the unlock request had been processed? That's necessary to complete the unlock.
    http://support.apple.com/kb/HT5014
    If so, then you need to activate the iPhone with  your new carrier. Call them for the process.
    Regards.

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