IPhone 5 froze during iOS update

My iphone froze during the iOS 7.1.2 halfway through. I've tried to do the hard reboot many times but my lock button is not working. Is there any other way of fixing it? Please help

No, since your sleep button is broken.

Similar Messages

  • IPhone 4 crashed during ios update (5.0.1) and won't restore. anyone know how i can get my iPhone working again?

    iPhone 4 crashed during ios update (5.0.1) and won't restore. anyone know how i can get my iPhone working again?

    Try to force your phone into recovery mode. Disconnect it from the computer's USB cord. Turn it off if you can by holding the sleep/wake switch until you see the red slide to off. If you can't turn it off, please continue. Press and hold the home button while plugging it into the computer's USB cord. Continue holding the Home button while iPhone starts up. While starting up, you will see the Apple logo. When you see "Connect to iTunes" on the screen, you can release the Home button and iTunes will display the recovery mode message. See http://support.apple.com/kb/HT1808 for details.
    Then you can restore your phone: http://support.apple.com/kb/HT1414

  • IPod froze during ios update

    I tried to update my iPod Touch 4th Generation with the new ios6 release but it froze during the update. Now all I get when I try to turn the iPod on is a blank screen. Can anyone advise me?

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable                     
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • Iphone froze during iOS update

    My iPhone 4s froze up the other day.  I was installing the newest iOS update.  It starts with the apple logo and then a progress bar starts to build underneath it not long after that starts it switches to a loading wheel that freezes up until it starts the process all over again.  I tried both holding the power button and the soft reset which both just start this same process over again.  I tried connecting to my MacBook but it says I need to verify on the phone that I want to connect to iTunes, which I can't do because I get nothing on the screen besides what I already described.  Any suggestions?  Thank You.

    Hey jonesjm25,
    Thanks for the question. It sounds like something may have been interrupted during the update process. To resolve your issue, let’s try restoring your iPhone in recovery mode:
    If you can't update or restore your iOS device
    http://support.apple.com/kb/HT1808
    Thanks,
    Matt M.

  • IPhone 4 froze during iOS 7.02 update

    I just attempted to update my iPhone 4 to iOS 7.02 (from iOS 7) and had the phone freeze up during the verification of update process.
    After disconnecting the phone from my laptop it wouldn't even allow me to power down the phone for a few minutes. I finally got it to power down and reconnected it to my laptop via USB sync cable and was advised by iTunes to restore the phone.
    After restoring and updating the phone now runs "fine" (iOS 7 is just a little to much for my iPhone 4 I think) though rather slow.
    Current version iOS 7.02 (11A501).
    Planning on updating to the 5s pretty soon.

    No,you're wrong....
    there is iOS 7.2
    I updated my iPhone 4S few hours ago !!!!!!
    Yesterday appeared a notification on my iPhone 4S for iOS update.
    What I remember is first version of update 7.1 which was around 23 MB. I updated to the 7.1. After that appeared another version for update which was 7.2. So, I updated again to the last version which was 7.2. After finishing the update, the iPhone was restarting and turned off !
    When tried to turn it on, it does not worked and appears a message (Picture message) that connect your iPhone to iTunes. When I connected to iTunes, it says you should restore yours to its original settings !!!!!!!!!
    What the he**l is going on ? If I restore it, I would lose all my datas !!!

  • IPhone 5 froze after iOS update

    I just updated my iPhone 5 to the iOS 7.1 and now it is froze on the start up screen, any tips on how to resolve this issue?

    Reset the device:
    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.

  • IPhone 3GS froze during iOS 5.1.1 update - how do I get out of recovery mode without having to restore?

    So I tried to update my iPhone 3GS to iOS 5.1.1, like iTunes told me to do, and it froze part way through the installation for a couple of hours.  I tried to "reset" the iPhone by pressing both the home and power buttons simultaneously, but now iTunes tells me my iPhone is in recovery mode.  From my limited knowledge, it seems I need to restore my iPhone, but I don't want to lose anything, like my SMS history.
    Is there a way to get out of recovery mode without having to restore?
    Thanks!

    I came across this post as my iPhone 3Gs had gone into recovery mode on its own accord.   I had hundreds of photos unsaved and was gutted when I saw this post, I felt even worse as it was not the information (gdgmacguy) I wanted to read.
    Unfortunately, the above post is simply wrong! A system cannot destroy information in a blink of an eye.   If it were that easy, the forensic teams across the world would have a hard time.  A criminal could simply force a phone into recovery to remove all the data.  Please!
    I managed not only to take the phone out of recovery mode but also, salvaged all the data held on it.  
    To be fair, I am a little annoyed at Apple for not offering a salvage option on the device for such a situation.  And it may be that they will not like me sharing this information, in which case I believe this view to be morally wrong because photos are so important.  We all make mistakes, in terms of forgetting to backup from time to time.
    What I used was the Redsn0w software, running as an administrator in XP compatibility mode.  In the ‘Extras’ section it as a Recovery Fix option.  It simply runs some software that takes the device out of recovery mode.  I had to run it twice for some reason but the second time (out of desperation) worked a treat.  The phone is now exactly as it was before it went into recovery mode.  More to the point, it allowed me to backup all the photos and videos that I had failed to do before hand.  And let’s face it, photos and videos are usually the most valuable stuff we keep on our phones. 
    I hope this help anyone in the same situation. I really hope someone from apple reads it and is able to convince the bosses that a recovery option is very important.  And to take note that YES it is possible to recover data on a phone stuck in recovery mode.  And more than likely it would be easier for apple, compared to other non-apple professionals. 
    Good luck.

  • How do i fix my issue: Apple Logo flashes on and off after iphone battery died during IOS update?

    I've tried the methods I've seen on youtube and other iphone tech help sites but I am still having the same problem. Today while updating to IOS 7 my iphone 4 battery died and I didnt have a charger, now that I am home an I put in on the charger I notice the apple logo just flashes on and off. I've tried to restores using the DFU mode with the home and power button but that only seem to stop the logo from flashing and even then the iphone still isnt recognised by the pc to restore, Is there any other way i can go about fixing this problem!!!!

    You can try the steps recommended in the User Guide.  If they don't work bring your phone into Apple for evaluation.
    http://manuals.info.apple.com/en_US/iphone_user_guide.pdf

  • IPhone 4s - Fail during iOS update (7.+) & Unable to recover

    So the title is pretty much clear. But just to be sure:
    I have an iPhone 4s.
    It started acting up. By that I mean that a few applications started crashing at random times. And the connection between iTunes and iPhone (cable) wasen't working well.
    Asked some friends, told me that I probably didn't update everything properly.
    Then I updated iTunes and my iPhone, while my iPhone was updating it suddenly stopped and it put on the "connect to iTunes" screen.
    So it basically went from updating iOS to asking for a clean recover in 10 mins.
    The problem now is, that when I connect it to iTunes and click the "Recover iPhone" button, it gets stuck.
    The exact point where it gets stuck is where iTunes says "checking/updating iPhone Firmware" and on my iPhone the loadingbar stops arround 55-60%
    After that the message "The iPhone iPhone cannot be recovered. An unknown error has occurd (29)".
    Any help would be appreciated!

    Check for hardware issues
    Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
    Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the error message when you update or restore, contact Apple support.
    The above comes from here:
    http://support.apple.com/kb/TS3694#10

  • I have an iPhone which froze during software update to a picture of iTunes and USB cable.  I have never loaded this device on my computer.  How do I unlock the phone?

    My iPhone froze while downloading a new update.  The screen now shows a picture of iTunes icon and USB cable.  How do I unlock the phone if I never registered the device on a computer?

    Have you tried to restore the iPad back to factory settings from within the Setting App?  You might also try and hard "reset" by holding the power button and the home button at the same time until the iPad 2 restarts.
    Besides that, find a friend with a computer and try to update it from their comptuer, or if it is close and convenient go to the Apple Store and they will be able to help you.

  • Phone froze during iOS update

    I have iPhone 4S updated to 7.1.2, phone now frozen, in off state during installation. How do I finish/cancel/turn on?

    hello,
    try holding the power key and the home key at the same time. If this does not help then set it back to factory using the article below;)
    support.apple.com/kb/HT1414

  • How to fix Iphone 5 screen froze during IOS 7.1.2 update

    How to fix IPHONE 5 screen freeze during IOS 7.1.2 update

    My iPhone 5c froze during the update as well. I was connected to power and WiFi as well! Unfortunately it is my work phone. This could be a long day!

  • My iphone froze during software update. now my itunes does not recognize it, nor would it reset it. I only see pic of usb cable asking me to connect to itunes. i removed and reinstalled itunes already.

    my iphone 4s froze during software update. I have removed and reinstalled itunes, but still will not recognize it nor reset it. In the screen I can only see a pic of the usb cable indicating me to conect with itunes. have done it several times but still does not  solve my issue. I cannot use the device at all. any suggestions?

    Unable to Update or Restore
    http://support.apple.com/kb/HT1808

  • Wifi lost during ios update and iphone is stuck. What should i do?

    Wifi lost during ios update and iphone is stuck. What should i do?

    where does your iphone stucked?

  • HT4623 My iphone 4s freezed during IOS 6.0 update

    My iphone has freeze during IOS 6.0 update.

    Is it frozen or does it display the 'connect to itunes' screen? if that's the case, you need to restore it through a computer with itunes on it

Maybe you are looking for

  • File Server Slowdown with Illustrator(only) saving and opening

    Hello, I have a problem i have been struggling with for years. When we save a file to the server, the time to open, save or export can be anywhere from 1-5 minutes. Its killing our productivity. I have changed out every component. We have Eight illus

  • How to increase the size of the applet/ form displayed on the bowser

    kindly guide me how to increase the size of the applet / forms displayed on the browseri.e the width and length of the forms/applet so that i can display all the controls on the form . thanks with regards

  • Konica BizHub 350 won't print from Mac OS 10.6

    I need help with a Konica Bizhub 350 and my Mac OS 10.6.  I have downloaded the drivers for 10.6 and 10.4 as recommended, and reinstalled the printer over and over.  I get the message, "The print que says "connected to printer," but nothing prints!!!

  • Changing the export format order

    Hi all, I want to change the order of columns in the exported file in FDM as per my requirements. How can I change the order of colums in the exported file ? Please help me in this. Thank you !

  • How to install Leopard to external hard drive & boot the eMac from it.

    I am attempting to update my mom's eMac so she can use her new iPad and have discovered it would be best to install Leopard onto an external firewire hard drive and boot from that. I want to be sure I'm doing it right. So, I attach the drive to the e