IPhone 5 gets stuck in screen-off mode

iPhone 5 (iOS: 6.1.4)
Recently (within past 2 months) I've noticed that my iPhone will get stuck in the screen-off mode.
I'll be using the phone normally.  I'll push the screen-off button (top right button).  Then later, (whether it's 1 minute or an hour) when I go to turn the screen back on by either pushing the 'Home butoon' or Top right button, nothing happens. 
I'll push and push and push both buttons.  All I get is a Big Fat Nothing.
Sometimes if I leave it for a minutes, then push the button, it comes on.  Other times it doesn't.
It is becoming more frequent.  The most recent time was tonight.  After trying to push buttons.  Then trying to just wait it out, I pushed and held Both buttons together.  It then began going through the boot up sequence. 
I don't know if by holding down both buttons, it restarted on it's own, or if it was something else.  But I know that the phone was not off. 
Does anyone know what the problem is?  I know it's not the proximity sensor.  It's definitely something else.
Thanks for anything.

I figured out the problem and how to fix it.
The problem was mechanical.
How to fix it?
While under warrenty, take it in for a Genius Bar appointment and have them give you a brand new one.
Sorry but that's the only fix that worked.

Similar Messages

  • Why does my iMessage always get stuck in the sending mode?

    Whenever I try to send an iMessage it gets stuck in the sending mode and just sits there and in hardly receive my messages because of it, please make this stop. My parents both have iPhones and theirs don't do it.

    The sending and receiving of iMessages is dependent on an active data connection. If you are sending, the recipient has to have an active connection as well, and this can result in the behavior that you are describing. Try double tapping on the home button and finding the Messages app in the multi-tasking tray. Touch and hold the icon until it starts to wiggle. Tap on the minus sign to close it. Do a reset on the phone. Hold the sleep/wake and home buttons together until you see the Apple logo and then release. After the phone restarts, open the Messages app and try messaging again. You can try to message with one of your parents right there with you and see how that works.

  • My iphone is stuck in emergency call mode and itunes does not recognize my phone

    my iphone is stuck in emergency call mode and itunes does not recognize my phone

    NVM... broke down and called Apple Care.  Pressed on/off button and held it for a few minutes before pressing home button.  In recovery mode, but at least it is doing something now!

  • Macbook spontaneously goes into sleep mode and screen off mode

    Hi. My Macbook spontaneously goes into sleep mode and screen off mode with varying time between each instance. It usually goes for a few minutes or even hours without doing it and then will go through periods of fluctuation between the modes. I believe this to have started with a minor orange juice accident rather than it being anything software related.
    Any ideas as to how I might rectify the problem? Thanks very much in advance,
    Danny

    When you say it goes into sleep mode ...do you mean you actually see the white pulsing light?
    It may be that there is an application running (perhaps in the background) that is keeping your book awake. Printer software sometimes does this for example ...try logging out and seeing if it sleeps like that. If it does, then it very well may be a background process running.
    You may find some items in System Preferences/Accounts/Login Items that may be the culprit.

  • When i use my iphone 4, my iphone get a brown screen and is frozen. Who can help me?

    when i use my iphone 4, my iphone get a brown screen and is frozen. Who can help me?

    If the iPhone is new and you take it apart, kiss the warranty goodbye.
    Are you using a case that may be blocking or partially blocking the iPhone's proximity sensor? If you are using a case, remove the case before the next call to see if the same occurs without the case. If not, get another case.

  • My iPhone is stuck in the recovery mode after downloading iOS7.  i Tunes screen reads "Waiting for iPhone".  It's been waiting for two days.  Can anyone help?

    My iPhone 4 is stuck in the recovery mode after downloading iOS7.   iTunes screen reads "Waiting for iPhone".  It's been waiting for two days.  Can anyone help?

    Hi Imw7996,
    Welcome to the Support Communities!
    The article below may be able to help you with this issue.
    Click on the link to see more details and screenshots. 
    iOS: Unable to update or restore
    http://support.apple.com/kb/ht1808
    Cheers,
    - Judy

  • IPod within iPhone is stuck in repeat song mode

    The iPod in in iPhone 3G seems to be stuck in repeat song mode. Whether I use shuffle or linear doesn't matter. I've tried rebooting to no avail. I guess I'm going to have to reset the software when I get home if I can't fix this at work.
    Phil

    If you are looking at the iphone screen when a song is playing, and you touch the screen once, in the upper left corner is an icon that looks like a circle with two arrows in it. Touch that icon to turn repeat off. That should fix your problem.

  • HT4623 iphone 3gs stuck in itunes update mode

    iphone 3gs stuck in itunes update mode

    Hello troffs,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    If you can't update or restore your iOS device
    http://support.apple.com/kb/ht1808
    Turn off your device. If you can't turn it off, press and hold the Sleep/Wake and Home buttons at the same time and wait a few seconds for it to turn off.
    Plug the device's USB cable into your computer only.
    Hold down the device's Home button as you connect the USB cable to it.
    When you see the Connect to iTunes screen, release the Home button. If you don't see this screen, try steps 1 through 3 one more time.
    iTunes should open and display a message such as: "iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes."
    Use iTunes to restore your device.
    Best of luck,
    Mario

  • HT201263 iPhone 5 crashed (blank screen recovery mode) the first time a week ago and did it twice today. What can I do to repair/prevent this?

    my iPhone 5 has worked well until it started shutting itself off and rebooting some time ago. I did not think much of it as id heard of this issue with iOS 7.  a week ago (9/6/14) the phone just stopped working.  blank screen with no response from home or lock buttons.  Tried plugging it in to charge, still nothing.  When I connected to my computer, iTunes said the phone was in recovery mode and I had to restore it.  Today, 9/13/14, it did this twice.  What is happening and how do I fox/prevent it?

    Hi jvinsonhaler,
    If you are having issues with your iPhone going into recovery mode, you may want to try some things to troubleshoot.
    First, quit all running applications and test again -
    iOS: Force an app to close
    http://support.apple.com/kb/ht5137
    Next, I would try restarting the iPhone -
    Turn your iOS device off and on (restart) and reset
    http://support.apple.com/kb/HT1430
    If the issue is still present, you may want to restore the iPhone as a new device -
    iOS: How to back up your data and set up your device as a new device
    http://support.apple.com/kb/HT41
    Thanks for using Apple Support Communities.
    Best,
    Brett L

  • Acer Aspire E3-112 Mouse Cursor Gets Stuck on Screen - Touchpad Unresponsive

    Hi guys. I just bought a Windows 8.1 Acer Aspire E3-112-C6YY from Officeworks a week ago. It was the last one left in any store near me. It's been great so far but just last night when I unplugged my USB mouse, I noticed the touchpad stopped responding and the mouse cursor wouldn't move. My partner pressed Fn + F7 then pressed it again and it started working again and was fine until earlier today. The mouse/touchpad randomly 'gets stuck' and even completely stops working and I have to 'turn it on and off again' with those function keys. Sometimes it doesn't work immediately and is still stuck for a couple of seconds. This is happening every 5 minutes or so now. I'm worried it will stop working all together. The USB mouse doesn't do this so I think it's more of the touchpad itself not responding more than anything else. I'm not sure if this is a software issue as the laptop is brand new and everything should be up to date (I've been installing every new Windows Update that comes along) or if it's a hardware issue - I have Acer 1 year warranty but not sure if there's a simple fix for this rather than getting it sent off as my uni semester starts next week and I need it. I've been treating it gently, I don't leave it on all the time, I haven't dropped it or modified it in any way and I can't really take it back as this was the last model and I really like this laptop. Please help. Thanks

    In this case, you are advised to reinstall touchpad drivers and check if that work. To do this, follow the steps below:
    1. Go to http://us.acer.com/ac/en/US/content/drivers
    2. Type Aspire E3-112 in the box below "Search by Product Model" and click "Search".
    3. Once your product details are displayed on the screen, click "Driver" tab and download the latest touchpad drivers for your model. If you are not aware of which type of touchpad drivers (ELANTECH or Synaptics) you need to install, you are advised to refer to the computer's user manual for details.
    4. Follow on-screen instructions. If the issue still persists, you are advised to take it back to the seller or contact your nearest Acer service center through the following link for further assistance:
    http://us.acer.com/ac/en/US/content/service-contact Hope this will help you.

  • IPhone is stuck in the Recovery Mode

    Hi all,
    I bought my iphone today, initially it went all good. I was able to connect it to my itunes (latest version) and use internet etc. I saw this new firmware upgrade and clicked on upgrade the firmware. The itunes, downloaded the application, extracted and then got stuck in the middle.
    Now when I turn on my iPhone, it has the itunes symbole with the USB connector and does not show anything else. I connect it to my computer (Dell running Win XP) and itunes recognizes it. But it tells me that i have to restore my iphone software. I click on and it goes to extract files. Starts restoring and gets stuck again IN THE MIDDLE. the iphone shows an apple and a bar on a black screen. The progress shown on the iphone is about 20% and the itunes shows 50% and just sits there for a long long time.
    I have tried using a different log in. I have disabled my Symantac antiwirus software and windows firewall. Still the same result.
    How do I get out ??????

    Hi Imw7996,
    Welcome to the Support Communities!
    The article below may be able to help you with this issue.
    Click on the link to see more details and screenshots. 
    iOS: Unable to update or restore
    http://support.apple.com/kb/ht1808
    Cheers,
    - Judy

  • IPhone gets stuck at restore iOS5

    my iphone gets hung up at "preparing iPhone for restore" then runs error 1603?????

    If you've not previously backed it up, your data is already lost. Try this method:
    Turn your device off and connect your cable to the computer, but not the device just yet. Start up iTunes. Now, hold down the home button on your device and plug it in to the cable - don't let go of the button until iTunes tells you it's detected a device in recovery mode. Now you can restore to factory settings.

  • Iphone 4 stuck on screen with itunes symbol on it to connect frozen will not do anything

    after trying to update my phone it froze on this screen cant do anything with it

        Hello janellelewis, help is here front and center! Was there any physical or water damage? Try these steps to get the phone in recovery mode & restore to default settings: http://bit.ly/1i1FaZO
    WiltonA_VZW
    VZW Support
    Follow us on twitter @VZWSupport

  • What do I do if my iphone gets stuck in recovery mode during a software update, due to an error occuring during the update?

    I tried to update my iphone to the ios6 software, and during the update there was an error. My phone is currently stuck in recovery mode and it says the only solution is to restore the phone. I don't want to lose my media, contacts, etc. Do I have any other options?

    Restore from a backup.  You do have a backup, right?

  • HT201210 iPhone gets stuck in recovery mode when I update the software (last 3 updates and with 2 different phones) and I have to take it into the store. What's the problem?

    I have downloaded the most recent version of iTunes to my laptop and am smart enough to have backed up my entire phone to my laptop before updating the iOS software, but this is the third time that a software update has bricked my phone (first an iPhone 4S then a 5) and I don't have the time to go to the Apple store and wait for my everything to restore. I am running Windows updates and will restart my laptop to retry the connection between my iPhone and iTunes, but looking for suggestions.

    Yeah same exact problem as me.  EXACTLY.  In a way I'm glad more than just me are having the problem so I know it's probably not on my end and on the apple side....I HOPE that is what it is.
    MAN, a whole day and a half????  Crap I need my phone to work....
    I really think it's the apple servers because it errors 3014 right when iTunes says "verifying phone....." something....  It goes away so fast I can't read the rest, but I think that is the step where it verifies phone to the apple servers, which are overloaded, I assume.
    It's gotta be that.  How many other people are having this same exact issue?

Maybe you are looking for

  • Can no longer connect to internet with wireless router.

    For almost a year I've had a wrt54g ver 6 connected on my computer with my cable modem and my sons computer with the compatible pci card. Everything worked fine until a few days ago, I came home and could not get on the internet with my computer. My

  • Mac Mini- Starcraft 2

    I just bought the new mac mini, 2.4 GHz Inter Core 2 Duo, 2 GB 1067 MHz DDR3 and i ocassionally play Starcraft 2 which sadly delays very often. Is this due to low computer performance?

  • STRANGE BEHAVIOR OF NVL

    Hi everybody, Can you please explain me this strange behavior of NVL function: SQL> select nvl(10000,'none') from dual; select nvl(10000,'none') from dual ERROR at line 1: ORA-01722: invalid number SQL> select nvl('none',10000) from dual; NVL( none C

  • I have a Problem in print the long description data through EDI.

    I have a Problem in print the long description data through EDI:Actually we want to print the long description data through EDI, but it not handling our huge long description data. Here is the example of that>We can print the first two lines into EDI

  • Dynamically establish auditing on a schema tables?

    Hello, I need to create a script for dynamically to audit the DML (insert, update etc) on a schemas (all the tables) of a database. This data should be stored in a separate tablespace. how can i accomplish this? Thank you for your help.