IPhone 5 has 18.06 GB of storage dedicated to "Other"

I upgraded to iTunes 11.1.5 last week and have had non-stop issues with it since. At first, I couldn't get my iPhone 5 (running iOS 7) to sync at all and after doing many manual resets and re-installs, I finally was able to sort out that issue by resetting the phone to factory default.
Now, however, when I connect my iPhone to iTunes the storage bar shows that I have 18.06 GB of storage dedicated to "Other" and I have absolutely nothing syncing to my phone as far as media goes. No photos, no music, no movies, no podcasts, no apps. I can't even add music or else my phone fills up instantly.
This is 100% unusuable. Though it's the first time I've ever had an issue with my iPhone or iTunes, this is absolutely a deal breaker. I can't do anything with my phone. It's a brick.
What gives?

OTHER DATA
Other data on your device should only be about 1.5GB and larger than this may indicate corrupt data.
Read http://www.maclife.com/article/howtos/how_remove_other_data_your_iphone
http://www.imobie.com/support/what-is-the-other-on-my-iphone.htm
https://discussions.apple.com/thread/4542883?start=0&tstart=0
To get rid of it you need to restore not from a backup.
Restoring http://support.apple.com/kb/HT1414

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My iPhone has a large amount of capacity used by other as shown in iTunes when sync. I can't determine where 4.3 GB of other is from. Even eliminating all of the categories of music, movies and the like it still uses 4.3 GB for other?

My iPhone has developed a large amount of "other" as shown on how the capacity is used when sync in iTunes. Even eliminating songs, ovies and all other sync items it still uses 4.3 GB of other. This is a relativily new development. How can I determine the cause and free up this capacity?

Other includes data such as iPhone settings, contacts, calendar events, Safari bookmarks/cache/cookies, email and email attachments, SMS/MMS/iMessages, notes, app data, Safari cache, cookies and bookmarks, stored passwords, search index, home screen organization, wi-fi network data, etc. But is should be around 1 GB; 4.3 GB is an indication that something is corrupt and you will have to restore your phone to correct it.
Before restoring, be sure to import all your photos to your computer and back up your contacts (by syncing them with iCloud or Google, or to a supported program such as Outlook or mac Address Book, or using an app like My Contacts Backup) as contacts are not fully backed up in the iPhone backup. Once this is done, follow this guide: http://support.apple.com/kb/HT1414, being careful to back up your phone at step 6. At the end of the process your phone will restart and you will go through the setup screens; during this setup, when given the option choose to Restore from iTunes Backup and restore from the backup you made earlier. Then connect to iTunes and see how large "Other" is. If it's still that large, then the corrupt data was contained in the backup you restored from and you will have no choice except to repeat the process, but this time restore your phone as a new iPhone.

Why my iphone has poor connection with my home wifi when other smart phones ,don't?

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My wife's iPhone 5 is have the same kinda issue with her wifi. After update to iOS 7.0.2, all of a sudden, the wifi just *****! It drops out at home and is unable to locate any networ when in fact there are 6 in my neighborhood including the three of my own. Not only wouldn't it connect for very long while at my parents house, it was unable to locate the network. I've tried everything to no avail. After I do a restore, I'm going to give Apple a call tomorrow to see what they say....

TS4036 I recently got the new iPhone 5c I used icloud to back everything up from my 4s to my new 5c. Now, I keep getting a pop up that says Continue Restoring? (This iPhone has not been backed uprecently because it has not finished being restored. Would

I recently got the new iPhone 5c I used icloud to back everything up from my 4s to my new 5c. Now, I keep getting a pop up that says Continue Restoring? (This iPhone has not been backed uprecently because it has not finished being restored. Would you like to finish downloading any remaining purchases and media before backing up, or delete them along with any app date?)
I seleted to finish downloading because I didn't want to lose anything. It still will not finish downloading and I have tried this several times.
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Hello there, Brandifoote24.
The following Knowledge Base article offers up an explanation of what you're error signifies:
iCloud: Understanding Backup alert messages
http://support.apple.com/kb/TS4576
"This iPhone has not been backed up recently because it has not finished being restored. Would you like to finish downloading any remaining purchases and media before backing up, or delete them along with any app data?"
This message is displayed if your iOS device has been trying to complete a restore for more than three days. This can occur if your restore has been interrupted due to network connectivity issues or some other problem occurs.
Being that this is the case, you would want to go back to the article it seems you were referred to us from and try to restore from your icloud backup again:
iCloud: Troubleshooting restoring an iCloud backup
http://support.apple.com/kb/TS4036
How do I restore an iCloud backup if my device is already set up for use?
You'll need to erase all data and settings from your device, so first confirm that you have an iCloud backup to restore:
Go to Settings > iCloud > Storage & Backup > Manage Storage, then tap the name of your device to view a list of iCloud backups.
Check the date of the backup you want to restore, because you'll be restoring only what iCloud backed up on that date.
After confirming that an iCloud backup is available, follow these steps:
Connect your device to a power source and make sure that it is connected to the Internet via Wi-Fi.
Follow the instructions for restoring your iOS device from an iCloud backup, which include making sure that your device is using the latest version of iOS.
If the issue persists, then I would troubleshoot Wi-Fi using the following article:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

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Welcome to the Apple Community.
My iPhone has not backed up to iCloud in 44 weeks.
This seems to be because you don't have enough room, have you been to settings > iCloud > Storage & Back Up > Manage.... and looked up what is taking up the room and how big your next back would be.
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(A) Reset iPad
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I no longer have the iPhone & do not need the extra storage in Icloud. How do I cancel this?

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https://discussions.apple.com/message/19323996#19323996
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https://discussions.apple.com/message/16968425#16968425
it gives the USA number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.
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Welcome to the Apple Community.
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Thank you again for all of your help!! I really appreciate it!
I think I am following -- I was able to upload to my iPhoto and all photos and videos are there that is a plus! I tried to create an Event in my iPhoto and put all of my photos in that event but for some reason, now my iTunes it not recognizing that Event in my iPhoto. It is not allowing me to import just that event at the moment but I may be doing something wrong. At least all of my pics and vids are in iPhoto so that is a plus and I know they are at least saved somewhere. Just for some reason, my iTunes it not locating the event that I created with only those photos.
Thank you for letting me know about my contacts! How do I know if I have the contacts app?
Also, I had no clue that my iCloud could be backed up via cellular data! However, is this a new feature with the most updated iOS?? Unforutnatly I am like 2 iOS updates behind because I don't have enough storage on my phone. I still get the notification that my phone needs to be plugged in and connected to wifi in order to back up to the cloud :-(
How can I sync using USB? Right now when i click on the info tab for my iPhone in my iTunes this is the answer that I get -- I am a little unclear as to what it means.
Sync Contacts:
Your contacts are being synced with you iPhone over the air from iCloud. Over-the-air sync settings can be changed on you iPhone
Sync Calendars:
Your calendars are being synced with you iPhone over the air from iCloud. Over-the-air sync settings can be changed on you iPhone

HT4859 my iphone is listed twice in manage storage under backups. can i erase the old one?

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dhmarvin wrote:
why would someone need the old backup? isn't everything from the old back up on the new iphone backup?
I just wanted to be clear that if you delete it, it's permanently gone. So make sure you check your phone to be sure it has all your data before deleting it. If it does, go ahead.
when verizon helped me set up the replacement phone, it transferred the 6.7GB to the new one right?
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Your contacts should still be on whatever program you sync your iphone to (i.e. Outlook, address book).
The iphone is not a stand alone device. It is designed to be synced with a computer. If you have not been syncing with a compatible program, then you are out of luck. Your contacts are not included in the back-up because it is meant to be synced with your computer.
"Although iTunes backs up most of your iPhone and iPod touch settings, downloaded applications, and other information (Contacts, calendars, notes, images in the Camera Roll), your audio, video, and photo content are not included in the backup."
http://support.apple.com/kb/HT1414

"An iPhone has previously been synced with this computer ..."

Hi
I synced my iPhone 3GS on my PC (running Vista) yesterday, and it dropped a couple of error messages (-46 being one). No problems, I thought, I'll try again. Still failed. Unplugged everything, try again - now says "An iPhone has previously been synced with this computer, set up as new iPhone or Restore from backup".
This is a huge problem - my PC and IPhone combo don't like each other, and the last time I tried to upgrade the firmware it failed and forced me to restore which also failed. The only way I could get my iPhone back was to use another PC which was running XP. Consequently there is no way I am restoring my phone off my main PC (as it won't work), and I don't want to set up as new phone, as I'll presumably lose all my data (messages, notes, voice memos, etc). I plan to back up the phone on my laptop, just in case, and I've made copies of the backups on my main PC, but any ideas how I can make my PC realise that it actually already knows my phone?
We do have two iphones which we sync on this PC, and it's never played up like this before. Any help would be greatly appreciated.
---

Hi Allan, thanks for your reply! Thanks also for the link.
I did look to do what you suggested, but unfortunately the only option it gives me now on right-click is "eject" (both on PC, which is what I sync with and also my laptop, which has met this phone once before). My phone seems to be telling the computers that it's a virgin new phone, rather than one I've been using for several months.
I'm just hoping that the last backup on iTunes for my phone is complete - ie not corrupted during the last sync that appears to have corrupted my phone. At some point I will have to bite the bullet and let it restore from backup. Can I copy the backup files from my PC to my laptop ?
Cheers,
Bernie

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IPhone 5 has 18.06 GB of storage dedicated to "Other"

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