IPhone 5 has little **** in it can i exchange it for a new one?

i got it the day it came out and i noticed a little **** on the back of the device. I am woundering if i can take it to a apple store and exchange it?

The description doesn't relate to my question, but I take it there was no chip in it when you took it out of the box and it has occurred sometime since you got the iPhone. In that case it would not be covered by the warranty and it would cost you $229 USD to exchange it, or $49 if you purchased AppleCare +.
Or you could just put a case on it.

Similar Messages

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    my iphone 5c screen is popping out from the top right side , can i exchange it for a new one at the apple store ?

    If it is still under warranty, and they determine it is a manufacturing defect, they will replace it. Be sure to back everything up before taking it into the Apple Store. That way, if you do get a new device, you will be able to set it up from the backup.
    Cheers,
    GB

  • I damaged my iPhone 5c can I exchange it for a new one?

    I Damaged my iphone 5c , can I exchange it for a new one?

    Accidental damage is not covered by the warranty. If the screen is damaged, certain Apple Stores can replace the screen for $149. If something else is damaged or your local Apple Store does not offer screen replacements, they will replace the phone for $269.

  • My iPad screen just cracked. Can I exchange it for a new one?

    I dropped my iPad and it cracked. It hasn't even been one year since I've had it. Can I exchange it for a new one? I have the worst luck TT.TT

    Apple's Limited Warranty http://www.apple.com/legal/warranty/ for iPad excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications.
    Apple will provide a replacement iPad for:
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    New iPad
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    iPad 2, iPad
    $249
    You can get the glass replaced at 3rd party repair sources for less $, however, the Apple warranty will be voided.
    iPad Repair & Screen Replacement Services
    http://www.ifixyouri.com/16-ipad-repairs
    RepairZoom iPad Repair
    http://www.repairzoom.com/ipad-repair.html
    Mission Repair
    http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
     Cheers, Tom

  • I have a referbished iPad2 can I exchange it for a new one and finish paying what I need for a newer model

    Can I exchange my referbished ipad2 and get a newer model and pay whatever it is I have to?

    How to Sell Your Old iPad
    http://tinyurl.com/85d69lk
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  • Can I exchange iPod for a new one even though I bought it at bestbuy?

    My brand new iPod touch 5g has a loose slightly sunk in home button and a scratch on the inside of the rear facing camera lense   I don't think the people at bestbuy would think it's a big enough deal to give me a new one though.
    Just ***** cuz I spent 300 $ on it.

    "Really? "
    Yes
    " Even though I didn't buy the iPod directly from the apple store?"
    Still yes.
    "Will it cost me anything??"
    "if they determine it is defective then they will replace it."  for free

  • I have a iPod 1st generation and it is cracked can I exchange it for a new one

    The screen is cracked a lot and I want to know if I can get a new one for free

    No.

  • I bought an iPhone yesterday in white. Can I exchange it for a black one? (within 14 period)

    I bought an iPhone yesterday in white. Can I exchange it for a black one? (within 14 period) Also - if I can, is there a fee, and what is it? This is the unlocked version, still has the plastic on screen, but box has been opened and phone turned on.

    Contact the store from which you purchased the iphone and ask.

  • I had a iPhone 4S. I had to exchange it for a new one. Same phone. I had all my stuff backed up on iCloud. I turned on my ICloud, but nothing was transferred, except my contacts. Why? There were pics and text messages I was assured would be transferred..

    I had an iPhone 4S. I had to exchange it for a new one. I had my iCloud backed up. I was assured that everything would transfer. I had most importantly text messages and pictures that I wanted to keep. Why did nothing transfer besides my contacts

    Here is a guide on restoring your iphone from an icloud backup:
    http://heresthethingblog.com/2011/10/18/restore-iphone-ipad-icloud-backup/
    Hope this helps!

  • My ipod touch 5 is not working. I bought it about 9 months ago, is there anyway i can exchange it for a new one?

    I bought my ipod touch 5 about 9 months ago it is no longer working right there are vertical colored stripes on half the screen and it automatically is clicking things that i didn't want opened. Does anyone know if i can exchange my ipod for a new one (ordered it off of the apple website, don't believe i still have the e-mail) or kn ow a solution to this problem?

    Take it in for warranty exchange:
    If your iPod Touch, iPhone, or iPad is Broken
    Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
    ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5s. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
    You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
    iPod Service Support and Costs
    iPhone Service Support and Costs
    iPad Service Support and Costs
    There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task. Start with Google to search for these.

  • If I take my broken, out of warranty iphone 5 into a store, how much will they charge for a new one? The screen is badly cracked

    My iphone is badly cracked screen, it was still in working order but stop recently and now the screen doesn't work at all. Hoe much will apple in the uk charge for a new handset? My phone is no longer covered under the 1 year warranty

    £ 216.44

  • If i buy a new ipod touch now, can i exchange it for the new version?

    I am gonna get a new ipod touch 8GB as part of the education deal when buying an imac before the 7th sept. I am wondering if i can exchange it for one of the new ones when they are announced and in stores a week or two later? If i bought a macbook pro in store or online i know i can exchange it within 30 days (by paying a price difference to the new model) or get a discount (if the prices for the old model went down within 30 days of me purchasing).
    Would this apply to the ipod touch too, if i get it through the education store?

    Sorry, but the iPod touch from the Back-To-School promotion could not be returned nor exchanged. The promotion is actually a rebate (unless you're referring to a promotion other than in the US); you choose your qualifying iPod model and purchase it, and will then get a rebate back of up to $199 (it varies depending on the model of iPod you choose).
    The US promotion applies only to specific iPod models and expires on September 7th, so it would not apply to any iPod model released after that date. For the full terms, see:
    http://www.apple.com/promo/pdf/BackToSchoolTermsConditions_US2010.pdf
    Regards.

  • My new iPhone 6 plus has a touch screen damage can i change it for a new one

    i just opened my iPhone 6 plus and it has a damage in the touch screen

    If it was damaged when you took it out of the box, take it back to wherever you got it.

  • Bought my mom a black Iphone 4, 4 days ago can I exchange it for a white one?

    I bought my mom a black iPhone and now she say's if she can get the white on instead -.- im still in my 14 day return/exchange day period, but can I use it to change the color?

    Since you are within the 14 day trial period you should be able to exchange the phone.  Be aware you will most likely be charged a $35 restocking fee for the black unit you are exchanging.
    Good luck.

  • What if you cracked the iPhone 5c plastic case can you still trade for a new one

    So I went to my local phone company store to ask why my iPhone 5c is not charging and so I am expecting a new phone but when I send my old phone that does not charge to Apple will they accept it even though the plastic case is cracked, will I have to pay full price because there are minor damages?

    You asked this same question at:
    https://discussions.apple.com/message/25797060#25797060
    It was answered there.

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