IPhone 5 has lost sound and turning phone off has not solved problem

Can anyone suggest how this problem can be resolved?  I do not have Apple Care.  I have been turning phone off and then back on without success.
Thanks
MaryLou

Hi there,
I would recommens that you take a look at some of the troubleshooting steps in the article below.
iPhone: Can't hear through the receiver or speakers
http://support.apple.com/kb/TS1630
Hope that helps,
Griff W.

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