IPhone 5 help with "Cannot connect to iTunes store"

I just started having this problem whilst trying to download or upgrade apps in the Appstore. I've tried the change date/time setting, turn on/off wifi and reset all settings but no joy. What is the problem? What else could I try besides full erase?

Just performed full restore and still joy...

Similar Messages

  • Help! Cannot connect to iTunes Store. Only thing shows up is white screen and iTunes Store words appear.

    Help! Cannot connect to iTunes Store. Only thing shows up is white screen and iTunes Store words appear.

    Hi Davin12,
    Here is an article with some troubleshooting ideas for when you are not able to connect to the iTunes Store:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Take care,
    - Ari

  • TS1368 I'm trying to download apps , it's keeps coming up with "cannot connect to iTunes Store" any ideas on a resolution ?

    I'm trying to download apps , it's keeps coming up with "cannot connect to iTunes Store" any ideas on a resolution ?

    Try this:
    1. Go to Settings>General>Date and Time>Set Automatically>Off
    2. Set the date ahead by a few months
    3. You should then be able to connect to the store

  • Why does my iPhone 3gs keep saying "cannot connect to iTunes store" when I try to purchase anything?

    I have tried to purchase songs on iTunes tonight and my iPhone keeps telling me "Cannot connect to iTunes Store". I can listen to samples of the music I want, I am just not able to download them. Any suggestions??

    Same here........ I'm using my iPhone, iPad and MacBook pro and I "cannot connect to iTunes"............my Internet connection is great......... The apple store might be doing some update!

  • My devices iphone, ipad and itouch Cannot connect to itunes store?

    My iphone, ipad and itouch are not able to get into itunes store.  It says cannot connect to itunes store.

    This started happening when I had to change my apple user id to an email address.  This is what has been causing problems with others.  I called apple tech support & received help fixing it before, but it didn't permanently correct the problems.  I had to go through all these steps that took over 45 minutes.  Can't remember the steps so  I will be on the phone with them again to try & resolve

  • TS1368 Help! Cannot connect to iTunes store

    Please help!
    Every time I try to download an app or music onto my iPad I get cannot connect to iTunes store!
    It has only just started to happen and my iPhone is working fine, any ideas!?
    Thanks

    There are a number of threads from other people reporting the same iTunes connection issue, it looks like there might be a problem at Apple's end - but you could try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if it then works.

  • HT5622 Hi, I have a problem, when i try to open iTunes or App Store it comes up with (Cannot Connect to iTunes Store)

    As I said before having troble opening my iTunes and App Store, need some help, Also i cant open games iv paid and donloaded, and wifi still not working..
    Pleaseeee if anyone could help me out that would be a great help..
    Thanks

    Hi there,
    I would recommend taking a look at the troubleshooting steps found in the article below.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    -Griff W.

  • HT1491 On both my iPhone & My iPad I keep getting the same message.  Cannot connect to iTunes Store.  I can connect on my Mac.  Until the other day I have always been able to connect on both iPad & iPhone.

    All of a sudden I keep getting the same message on both my Iphone and Ipad.  (Cannot connect to Itunes Store.)   (OK)
    I am able to connect on my Mac.   My Password is correct.

    Hi Velvalee,
    While there may not be specific information about that error, here is an article of steps for troubleshooting connectivity issues with the iTunes store:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    If that article does not help, there is a link near the bottom for an additional article of advanced troubleshooting.
    Cheers!
    - Ari

  • TS1424 cannot connect to itunes store

    As of this morning (Thursday, November 15, 2012), neither my iPhone4S nor my iPad2 (both running latest OS scrupulously maintained) can connect to the iTunes store. They were able to download updates yesterday. I'm not sure I understand how they may detect that updates are available without being to connect. Nor do I understand how they may be able to display "purchased apps which are not downloaded", featured apps, and all the rest. Attempted download of updates fails with "Cannot connect to iTunes store." The "help" files on the Apple website are particularly not helpful on this issue. The devices are fully functional, including having access to the internet and being fully powered, in all other respects. I'm at a loss for a solution.

    I tried on my MBP and got a 500. This is a "server error", not client side. So it really irks me that Apple nowhere in the help files (that I saw) mentions the "remote" possibility that it's the fault of *their* server(s) instead of the client machine. I reckon I'll sit tight and try again later.

  • HT201400 Cannot Connect to iTunes Store

    After restore iPhone from backup, iPhone is keep saying "Cannot Connect to iTunes Store" ..
    I check my internet connectivity is ok and I am able to sign-in in using same Apple Id in safari

    Hey Madhusudankapoor888,
    Unfortunately, it seems like you may have been affected by a system service outage that has been noted by Apple. You can see the history of system services in the following link, and you can also scroll back in time to confirm that there was a system service outage at the time of your posting:
    Apple - Support - System Status
    http://www.apple.com/support/systemstatus/
    This issue has been resolved and you should not be seeing the error any longer. Take care, and thanks for visiting the Apple Support Communities.
    Cheers,
    Braden

  • HT2693 cannot connect to itunes store.  will not let me get any apps?

    When I press the app store icon it comes back with "cannot connect to itunes store"
    I am unable to get any apps.

    Do you have a data connection? In other words do you have 3G, E, or the wireless symbol next to the bars and telco name?

  • Please help! Cannot connect to Itunes with Iphone or on laptop!

    I dont know whats going on but I need someones help. I just bought an iphone today and cant log in into app store. It says "Cannot connect to Itunes store" when entering my apple id. I have made an account online. The weird thing is that my girlfriend account logs in just fine. Same thing with the Itunes on out laptop. I can sign in to Itunes with her account just fine, but when i sign in with mine it says "We cannot complete your itunes store request, an unknown error occured (0x800B010F) There was error in the Itunes store please try again later" But how can that be possible if my girlfriends account logs in perfectly fine? I made another account and nothing still the same, Help very frustrating since we just moved from android. I did the time adjustment by switching the year and time and going back to app store, made a new account, reseted iphone, reseted settings, whats going on? Please help

    Start iTunes on your computer and make sure you are logged into your account. Now connect and sync your iPhone and Touch, disconnect and try again.

  • Hello, Honestly I just updated my 4s and my iPad 3 to iOS 6 and when try to press on the Music app or the iTunes app it says "cannot connect to iTunes Store" Could you please help me with this thank you so much, Charbel from Lebanon

    Hello, Honestly I just updated my 4s and my iPad 3 to iOS 6 and when try to press on the Music app or the iTunes app it says "cannot connect to iTunes Store" Could you please help me with this thank you so much, Charbel from Lebanon

    See these previous discussions help.
    App Store Updates (but only Updates)...: Apple Support Communities
    Apps suddenly don't update: Apple Support Communities

  • Please, help me with the ''Cannot connect to iTunes store'' problem

    The same common problem can't be fixed .. I tried every possible solution, none of them worked.I tried changing date and time, reset network settings.None of them worked with me
    Please help me to solve this problem

    Saw this on another post.
    Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it!   It's not happening to everyone however but they are looking into it, its really hit or miss.
    In the meantime ...........
    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • I upgraded my iPhone to 6.0 and in trying to go to The App Store via the new Passbook it says "cannot connect to iTunes store, Help!

    I upgraded my iPhone to 6.0 and in trying to go to The App Store via the new Passbook it says "cannot connect to iTunes store, Help!

    You need to go to Date & Time and change the date ahead more than a year. Then try and then you can change the date back.

Maybe you are looking for

  • Display between open items and cleared items in FS10N

    hello all, I have the following problem. When I go with FS10N with double click on the initial balance of an G/L account I get the message: "A large number of line items were selected Recommendation: Only display open items Do you want to display ope

  • Error after import external webservice(RFC) wsdl url to Process Composer

    Hi all, I try to use RFC webservice in my BPM as below: 1. Expose RFC as webservice using CAF (import external service RFC and then create application service use this external service) 2. Define Destination in NWA. 3. Create a Process Composer proje

  • Fire wire to usb to phone

    Both of my usb ports don't work. Is there a way for me to use my firewire and buy multiple adapters so I am able to plug my phone into my computer.

  • Display freezes, drives still accessible ??

    Hi, I have a 2006 1.83 ghz mac mini on which the display keeps crashing. It just freezes, sometimes the mouse is still responsive other times it is not. I can still access the internal and external storage on the machine via finder on another mac. I

  • Videos app loads black screen

    Now whenever I load the Videos app the screen turns black, I left it for a few minutes and still black, I restarted the device and still have the same issue. Worked well before even after the iOS 4.2 update. I'll try to restore when I get home from w