IPhone 5 home/power buttons unresponsive
Hello I own an Apple iPhone 5. I have never had any issues with the phone until lately when the battery had been quite unstable. So I took advantage of the Apple battery replacement today and now the home button and power button do not work at all. The touch screen is fine.
I am guessing not but is there a quick issue I can try?I have tried rebooting but the power button will not work. I have also tried restoring the factory settings, but nothing. Has anyone had any issues similar to this?
Take a look at this support document regarding the error code 4014.
Similar Messages
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IPhone 5 power button unresponsive, no longer under warranty.
My iPhone 5 started losing responsiveness in the power button (sleep/wake button) about 6 months into owning it. I put off taking it to the Apple Store, as the closest Apple Store is 4 hours away. Now, after my warranty has expired, I have an unresponsive power (sleep/wake) button, and I don't know where to go from here. Is it possible to get it replaced for free as before? Or must I pay?
Also, can I manually fix it? I have taken apart all other itterations of the iPhone, and replaced parts. If I can fix it manually, what must I replace?
Any help would be appreciated.
Thanks!
- Mason -if you diy that device apple will not touch it...if the device is oow they will not replace it for free..you must pay oow which is $249. and once again if you have altered that device in ANY kind of way it is no longer apples problem
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Cannot take screenshot on iPhone 6 Plus with home power buttons
I cannot seem to take a screeenshot on my iPhone 6 Plus using the home + power buttons. I just got my 6 Plus this week and this functionality only works on the lock screen before I slide to unlock. Help!
I have had my Iphone 6+ for a month now and the screen shot was working perfectly until i update the IOS, now i hit the power button and home button together (dont work) i hit the home button first then the power button (dont work) i hit the power button then the home button (dont work) is there something in the system setting that i can fix this issue with?
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IPhone 5 power button /Sleep button / top right button not working
Does anyone have this issue when you press it, it is unresponsive. I have to press it like 10 times.
I press on the left side... it works? It is so annoying... can I take my phone to apple??
Is anybody else having problems with the iPhone 5 power button?hi even i have the same problem can u pls let me know what happened after u gave for Service
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What deleting all data and restoring settings but then the black screen and white spinning wheel came on and has been on for 3hrs +. My home button also doesn't work so I can't do the whole home/power button restart thing. Please help asap!
Hi there Swapnil_Pandey,
In order to address the other issues, we first need to address the hardware issue with the home button. Please take a look at the article below for more information on your available service options.
iPhone: How to find your iPhone repair options in the United States
http://support.apple.com/kb/HT5866
-Griff W. -
Iphone 4 power button is stuck down and iphone won't turn on
My iPhone 4 power button is stuck down, and it won't come back up. The next best part is, my phone is either off or dead i don't know which, and i plug it into my computer/wall charger and nothing happens.
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so. There is a little switch in the headphone jack that disconnects the speaker when the headphone jack is inserted.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
iPhone 4 Power button no longer works. 2 Months out of warranty, I haven't got $179 to replace it, any ideas? I have attempted self repairs, made the situation worse.
was attempying to put a piece of paper underneath my button, as I had seen on an online tutorial.
Did that "solve" or cause the problem??? -
My iPhone 4 power button doesn't work, how can I get repair it and how much will cost, want to keep same phone everything works fine not power button not working unable used my phone. My warranty is Expired how much will cost to put it on my phone plan? Thanks!
Hi Julio,
Here's a link for your question:
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne
Cheers,
GB -
What to do now when my iPad won't turn on after I turn it off. It shows only the apple logo. I am sure it has above 70% charge as when I sync my iPad it shows necessary detail in iTunes. I have tried, HOME & POWER button, but did not work.
First try a Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least Ten seconds... (But can take Longer)... until the Apple logo appears. Release the Buttons
If no joy... Try a Restore...
1: Connect the device to Your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
Restoring > http://support.apple.com/kb/HT1414
Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download
3: If Unable to Restore, try using the Steps in this article to force the device into Recovery Mode.
Note on Recovery Mode.
You may need to try this More than Once... Be sure to Follow ALL the Steps...
After you have Recovered your Device...
Re-Sync your Content or Restore from the most Recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766 -
In my iphone 5 power button is not working what i can do???
And there is 1 year warranty so i can replace it or not???If purchased in the USA... The warranty is only Valid in the USA.
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I have an iphone 5, power button won't come on....
I have an iphone 5, power button not working and now stuck on black screen with Apple!!!!! Cannot reset!!!! I'm hoping the battery will die and I can then re-plug into charger and it will come on.... Any suggestions while I wait?
iPhone 5 Sleep/Wake Button Replacement Program
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Help!, Ipad mini wont turn on even pressing both the home+power button
iPad wont turn on anymore even i press the home + power button (sleep/wake), nor even if i plug it with the orig. usb to the pc and to the charger! It doesnt respond to anything!. To simplify my problem, heres what i have done:
* I let it plug into the wall charger (original)OVERNIGHT, - nothing happens
* I plug it into the PC connect with iTunes (latest), - nothing happens, iTunes did not detect the iPad mini
* i press the home + power button for more than 10 minutes - nothing happens
* i have tried the dfu mode and nothing happens
Before this happened, the battery was at 43% then we tried to update it with IOS8 (so it was 2 weeks ago), since it alerted me that the battery will not suffice for the update process i cancelled the update ( the status was at "preparing update"). Then i put the iPad into the table.
The next morning this iPad is dead until now!!Hi boks.f,
Thank you for using Apple Support Communities.
You have done great troubleshooting already for this issue where your iPad is not powering on. All that's left now is to seek service for your iPad.
iPad Repair - Battery & Power
Take care,
Alex H. -
My Apple iPhone 4s power button stuck up. What to do? Please help
My Apple iPhone 4s power button stuck up. What to do? Please help
Hi tefa006,
I apologize, I'm a bit unclear on the exact nature of your issue. If your iPhone isn't responding or won't start up successfully, you may find the troubleshooting steps outlined in the following article helpful:
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
Regards,
- Brenden -
iPhone 4 power button stuck, I used to be able to use it I just had to push hard, but now it will not even work at all. HELP!!!!
You will have to get it serviced.
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My iphone 5 power button doesn't always work. I have heard this is an issue and Apple will replace it if under warranty, but I have a broken screen. Will they still replace it?
It is unlikely but you can atleast try they might set it up for free but expect an email about paying 269 for physical damage
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