Iphone 5 icloud is always off

Hi,
I am using iphone 5s with ios8.3 version. My phone settings does not allow me to on the icloud backup and it remains off.
From Settings > icloud > backup > icloud backup - the slide button to on the backup remain in grey and does not allow me to make it on.
How could I make the icloud backup on and backup my phone on icloud.
Thanks.

https://iforgot.apple.com

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