Iphone 5 in recovery, cannot switch on, help!

Please help my iphone 5 won't switch on - the screen displays a lead and an arrow pointing to the iTunes icon! I cant recover my serial number from my itunes account - not sure what my next steps should be...??

Restore your iPhone to Factory Settings using iTunes.
Recovery Mode : http://support.apple.com/kb/ht1808
As your Device is already in Recovery Mode just connect to iTunes and Restore it.

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    Restart iPhone: Hold down the Sleep/Wake button and the home button together until the apple logo appears then let both buttons go and wait for the phone to restart.

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    Hi sumitsmith,
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    http://support.apple.com/kb/TS5356
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    http://support.apple.com/kb/ts2802
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    Message was edited by: BAGOM

    I GOT THE SOLUTION!!
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  • My ipad is hung what to do?i cannot switch off for 2 weeks because of i cloud it say full and cannot be back up i try to close or open the settings but nothing happen anyone can help me thanks a lot in advance

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    Welcome to Apple Support Communities
    Hold Sleep and Home buttons for 10 seconds until the device restarts

  • HT201272 Help - have an iTunes account on iPad for well over a year. Just bought iPhone 5 and I cannot purchase apps using my account. I am asked to verify my credit card and details but then it rejects them. They are still fine on the iPad. Any ideas?

    Help - have an iTunes account on iPad for well over a year. Just bought iPhone 5 and I cannot purchase apps using my account. I am asked to verify my credit card and details but then it rejects them. They are still fine on the iPad. Any ideas?
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    All I want is a single email address that works - it must be quite a simple process.
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    First of all, you should always save you photos on computer like any other digital camera.
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  • About a month ago my wifi switch greyed out. I went through all the trouble shooting and ended up going to the Genius Bar and got a new iPhone 4S. Now the switch greyed out on the new one.. help!

    About a month ago my wifi switch greyed out. I went through all the trouble shooting and ended up going to the Genius Bar and got a new iPhone 4S. Now the switch greyed out on the new one.. help!
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    no body?

  • Pls.help my iphone stuck in recovery mode and itunes wont recognize it..i tried the other options that posted here,,,pls tell me what to do..

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    Hi awison,
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    http://support.apple.com/kb/TS1538
    This may also resolve your recovery mode issue. If it does not, use the steps in this article to resolve it -
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    http://support.apple.com/kb/HT1414
    Thanks for using Apple Support Communities.
    Best,
    Brett L

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