Iphone 5 IOS 6.1.4 all sounds only play when setting up not when calls etc come in

my iphone5 about 1 year old running IOS 6.1.4 doesn not activate any (email, voice call, messenger, etc)  notification tones, occassionally it will vibrate. I have only default ringtones on the phone. All ringtones always work fine when selecting which to use. They function loud and clear when selecting. No sound is generated for incomoing calls, emails, or messages. I am running 6.1.4 as this is a work phone and some apps are required that are not ready for IOS 7.

Your phone is inappropriately going into pre-autolock dimming.  Try:
1. Reset phone (no data loss): press both power and home buttons for at least 10 seconds, releasing when the Apple logo appears.
2. Restore in iTunes using a backup
3. Restore in iTunes as new, without a backup.
If #3 doesn't help, there is a hardware problem that needs warranty service.
iTunes: Restoring iOS software

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