IPhone 5 is not visible in iTunes

I have an iPhone 5 and a MacBook Pro.   Operating system is OS X 10.8.3.  All software updates have been done.   My iPhone is not visible in iTunes.  Computer and phone have plenty of memory left.  USB connection is secure and normal.  I have gone through all the Apple support suggestions and nothing has helped.  HELP!

I have the same issue, with my brand new iphone 5s, and my 4 month old dell desktop. The computer recognizes the iphone when i plug in the usb, but itunes will not. I dont know what to do.

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  • IPhone and iPad not visible in iTunes--but i can still sync...

    So, I was having trouble connecting my iPhone 5 via USB to my Windows 8 PC and iTunes 11.
    I tried stopping and restarting the Apple mobile service. I also deleted the Generic USB hubs and restarted the PC.
    Just for kicks, I unchecked the box that prevented automatic syncing.
    Now, iTunes is syncing both the iPhone (connected via USB) and the iPad (via Wifi)--but I just can't see them on my PC.
    Suggestions? I'm a little reluctant to uninstalled and reinstall iTunes--I keep my iTunes library on an external and I seem to recall creating duplicate entries for every song last time I tried that...
    Thanks in advance...

    Hello adambravo,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Best of luck,
    Mario

  • Iphone 5 / Ipad not visible in itunes for wireless syncing

    Hi
    Could anyone shed any light in to why my devices randomly decide not to show in the left hand side of itunes when they can sometimes be only a few feet from the router - it does seem to be random as they often do show - but you can guarantee when I want to wirelessly sync they do not show and I'm back to good old tethering again.
    many thanks

    I have the same issue, with my brand new iphone 5s, and my 4 month old dell desktop. The computer recognizes the iphone when i plug in the usb, but itunes will not. I dont know what to do.

  • Iphone not visible in itunes

    hi guys i updated ios 5 and when install i got -50 error and failed to restore now my iphone is not visible in itunes and iphone displays connect to itunes and when i insert the usb it gives double beep sound when unplugged it gives single beep pls suggest me wat can be done

    Error -50 is a timeout error.  Apple's advice on how to resolve this is:
    Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
    Put a USB 2.0 hub between the device and the computer.
    Try a different USB 30-pin dock-connector cable.
    Eliminate third-party security software conflicts.
    There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
    Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
    Try to restore from another known-good computer and network.

  • My iphone 5 is not recognized in iTunes

    Hi my iphone 5 is not recognized in itunes im using laptop that runs window 7. i have spend 5 hours watch youtube video i think i have found the problem there no apple Mobile Device USB Driver can help me fix this thanks  

    Hey there Jordan_z1a,
    It sounds like you are unable to sync your phone to iTunes on your Windows 7 PC and you feel you have isolated the issue to the Apple Mobile Device Support driver is not installed. Use this section of the following article to verify whether or not its installed, and for instructions on how to install it if needed:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    3. Verify that Apple Mobile Device Support is installed
    iOS devices require Apple Mobile Device Support, which should be automatically installed with iTunes. To verify whether it is installed, follow the steps appropriate for your Windows operating system below.
    Windows XP: Click Start and choose Control Panel. Open the "Add or Remove Programs" control panel and verify that Apple Mobile Device Support is visible in the list of currently installed programs.
    Windows Vista and Windows 7: Click Start and choose Control Panel. Click "Uninstall a program" (or if using Windows Vista's Classic View of the Control Panel, click "Programs and Features"). Verify that Apple Mobile Device Support is visible in the list of currently installed programs.
    Windows 8: Move the cursor to the upper right corner, click the magnifying glass, type Control Panel,and press Return. Click "Uninstall a program". Verify that Apple Mobile Device Support is visible in the list of currently installed programs.
    If Apple Mobile Device Support is not listed, remove iTunes, QuickTime, Apple Software Update, Apple Application Support, and then reinstall iTunes. Follow the steps appropriate for your Windows operating system below:
    Reinstall iTunes for Windows XP
    Reinstall iTunes for Windows Vista, Windows 7, or Windows 8
    If after reinstalling iTunes Apple Mobile Device Support is still not installed, follow steps in Trouble installing iTunes or QuickTime for Windows.
    If this does not resolve the issue, try starting from the top of the article and working your way down as needed.
    Thank you for using Apple Support Communities.
    All the very best,
    Sterling

  • My iphone 4 is not recognized by itunes when i connect to it, wants me to restore to factory settings. after i agree , an alert with error 9 stopped the sync. the phone wont start

    my iphone 4 is not recognized by itunes when i connect to it and tells me that the phone is in recovery mode, wants me to restore to factory settings. after i agree , an alert with error 9 stopped the sync. the phone wont start

    Thanks for the response. There is no cloud icon next to them. All of the songs play on the phone still and no song was purchased through iTunes. I added them manually and tried to remove them manually. According to my iTunes they've been removed but they are still on my phone and working.

  • My iphone 3gs will not connect to itunes and it says that I need to do a system restore. It also says that I need to enter my password on the iphone to connect to itunes but I can not do this because the phone is in emergency phone call mode only.

    My iphone 3gs will not connect to itunes and it says that I need to do a system restore. It also says that I need to enter my password on the iphone to connect to itunes but I can not do this because the phone is in emergency phone call mode only.

    Turn your phone off and connect your cable to the computer, but not the device just yet. Start up iTunes. Now, hold down the home button on your phone and plug it in to the cable - don't let go of the button until iTunes tells you it's detected a phone in recovery mode. Now you can restore to factory settings.
    Unfortunately, the data on your phone is already gone if you're seeing the connect to iTunes logo.

  • My iPhone 4S will not sync to iTunes. I've download the newest version of iTunes several times but when plugging my phone in it says "The iPhone cannot be used because it requires iTunes version 10.6.3 or later."

    My iPhone 4S will not sync to iTunes. I've download the newest version of iTunes several times but when plugging my phone in it says "The iPhone cannot be used because it requires iTunes version 10.6.3 or later." HELP!

    If you're using Windows try uninstalling iTunes and all of its components as by following this guide exactly: Windows XP or Windows Vista/7, then reinstall the latest version of iTunes.  You must follow this guide exactly or it will not be successful.  Note: uninstalling iTunes will only remove the application; it will not touch your iTunes library or data.

  • I have OS 10.4.11 and iTunes 9.2.1 (5). My iPhone 4s does not appear in iTunes. only iPhoto recognize my iPhone. Update of iTunes seems not possible. How can I make appear my iPhone in iTunes?

    I have OS 10.4.11 and iTunes 9.2.1 (5). My iPhone 4s does not appear in iTunes. only iPhoto recognize my iPhone. Update of iTunes seems not possible. How can I make appear my iPhone in iTunes?

    From the box the iphone came in:
    Syncing with iTunes on a Mac or PC requires:
    Mac: OS X v10.5.8 or later
    PC: Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
    iTunes 10.5 or later (free download fromwww.itunes.com/download)"
    You will need Mac OS 10.5.8 or later in order to get itunes 10.5 or later, in order to connect your iphone.

  • Iphone 4 will not sync with itunes on Windows 7 64 bit

    My iphone 4 will not sync with itunes on Windows 7 64 bit. My computer recognizes the iphone but Itunes does not. Any suggestions?

    First it told me to uninstall itunes and install a windows 64 bit version which I did, the phone still won't sync
    At the same time the itunes won't access the store
    I've never accessed the store before or synced the phone
    I live in a country without apple stores and geniuses so this is really the only way someone can help me

  • Iphone 4 is not recognized by itunes and is only on emergency mode, keeps telling me to connect to itunes but when I connect iphone to computer it does not recognize it

    iphone 4 is not recognized by itunes and is only on emergency mode, keeps telling me to connect to itunes but when I connect iphone to computer it does not recognize it

    Did you try recovery mode?  Hold down the home button as you connect it to iTunes.  iTunes should pop up a window that says "iTunes has detected a device in recovery mode" and give you the option to restore.

  • I understand that your iPhone 5 is not recognized by iTunes 11.2 on Windows 8 pc after you updated your device iOS to iOS 7.1.1.

    iPhone 5 is not recognized by iTunes 11.2 on  Windows 8 pc after you updated your device iOS to iOS 7.1.1.

    Hi calltimecasting,
    Welcome to the Apple Support Communities! If your iPhone is not recognized by iTunes on Windows 8, I suggest the steps in the following article to get this resolved.
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    I hope this helps,  
    -Joe

  • My iphone 5s is not recognized by itunes on my new Macbook Air.

    I just bought a Macbook Air.  I previously owned a Macbook Pro.  I am attempting to transfer all of my photos and music to my new Air.  Photos were no problem, music was a breeze using Home Sharing.  However, my iphone 5s is not recognized by itunes on my new Air.  Any suggestions?

    Hello crystal251,
    Thank you for using Apple Support Communities.
    For more information, take a look at:
    iOS: Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/ts1591
    Have a nice day,
    Mario

  • My iphone 4 is not recognized by itunes when i connect it, wants me to restore to factory settings

    my iphone 4 is not recognized by itunes when i connect to it, wants me to restore to factory settings. do i have to or is there a better way to fix it?

    Howdy AndieKanaras,
    It sounds like your iPhone is being recognized everywhere but in iTunes. I would use the troubleshooting for that issue in the following article, named:
    If you don't see your connected device in iTunes for Mac
    Thank you for using Apple Support Communities.
    All the very best,
    Sterling

  • My iPhone 5 is not recognized by iTunes

    My iPhone 5 is not recognized by iTunes. My iPhone is iOS 7.0.4 and my iTunes is 11.1.4. When i connect my iPhone to the computer, all that happens is the file view opens and shows how mush usage i have left on my phone. And when i try to connect it to iTunes, it does not recognize my phone at all. When i used to plug my phone in, iTunes would automatically pop up and i was able to download music or whatever to with iTunes.

    Read this iPhone not recognised by iTunes on PC

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