Iphone 5 is still not staying connected to my carrier even after the ios 8 update. Says no service or searching..
So A few things occurred, I returned my Iphone 5 because of a defect in the sleep button last week, and then just got it back Monday. I went and got a new Sim Card activated at the AT&T store since the other was deactivated by rep on phone.(long story) Went home upgraded the phone to ios 8 and have my phone constantly searching for service or saying no service. I have done all trouble shooting on apple support and even had another sim card replace. Yesterday I updated to ios 8.2 and guess what it didn't do any good. AT&T stated last week my tower was having probs but the issue was fixed but lte had degrated and was still being worked on, I have not stayed in my city so I don't think that is the issue, I have no idea what to do now. Any suggestions?
My partner had this issue on the iPhone 6 a few days after moving from Windows phone. The move was seamless then no service at all. He called the service provider, they reactivated his phone/sim/whatever and it worked. Then, he had terrible signal issues, 1 bar in the house, the final problem was resolved by purchasing the 4G LTE Microcell. Now, even I have the best service I've ever had since 3G (I know, not saying much though FULL BARS NOW!)
Call AT&T from LAN Line with iPhone in hand.
Go to AT&T store and get the 4G LET Microcell (it's an LTE booster and easy to install.)
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I don't have another phone to try. I took out the sim to check for deffects but it looked fine. Cleaned the sim card with alcohol and cleaned the aim compartment. Phone didn't loose Internet connection all day yesterday, but this morning went to check emails and wouldn't update until I turned airplane mode on then off again.
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The steps to try would be to:
1. Restore the iPhone to Factory.
2. If that does not solve the problem replace the iPhone.
If Verizon is offering to replace the iPhone for free under warranty I would go with that option. -
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does this only happen at your home network or with multiple networks?
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HT204409 iphone 4s will not stay connected to verizon mi-fi 4510L device
iphone 4s will not stay connected to verizon mi-fi 4510L device
Reboot your router by removing all power from it for about 15 seconds.
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Message was edited by: Sjazbec -
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Did you try to delete the mail account, restart the phone and add the mail account again?
iOS: Setting up an email account
This article provides morse tips, if you can't connect or you receive an error in Mail. -
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IPhone 4 does not stay connected to internet over 3G+
I have an iPhone 4 on the telus network running the latest version of the os 4.3.3. My phone will not stay connected to the Internet most of the time. It looses connection and won't reconnect until I turn on airplane mode and then turn it back off. It also looses connection if I have wifi on and it detects a network but choose not to connect to it. I have restored my phone and it fixed the problem for half a day before it started again. I only have a couple months warranty left, is this covered do you think?
I don't have another phone to try. I took out the sim to check for deffects but it looked fine. Cleaned the sim card with alcohol and cleaned the aim compartment. Phone didn't loose Internet connection all day yesterday, but this morning went to check emails and wouldn't update until I turned airplane mode on then off again.
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I can't connect to the internet on Safari or read my email after the latest update to iOS 7.0.2, is there a new fix coming or is there someting I can do beyond restarting my iPad and iPhone?
azwanelias wrote:
my iphone 5s is jammed after downloading IOS 8.0.2 and now i cant use my iphone and it has the sing of itubes in RED which is wired how can i get my phone to work? and its not letting me restore on itunes of my PC
I don't really understand your comment about "sing of tubes in RED which is wired". But if you are referring to the display of iTunes and the USB port that is an indication that you must restore your iPhone by connecting it to your computer via USB and then using iTunes on the computer to restore it. -
IPhone 5c iOS8 not staying connected to 2014 car bluetooth
So basically I have a 2014 Chevrolet Sonic, which used to connect fine with my iPhone via bluetooth.
Then I updated to iOS8 and now every time I make a call with the phone trying to stay connected to the bluetooth it hangs up in the car but stays on my phone.
I'm wondering if iOS8 is not compatible with Chev MyLink/Onstar/bluetooth settings anymore? This is really frustrating.
I've tried restarting my phone, removing the device from my car and my phone and starting over fresh and nothing seems to help.
Anybody else have a resolution or the same problem?Hello sarahemilie,
Thank you for using Apple Support Communities.
The following article should be helpful in resolving your Bluetooth connectivity issue:
If you can’t use a Bluetooth accessory or car kit
Regards,
Jeff D. -
TS1398 Iphone 4s will not stay connected to wifi after update
I can see my network, it connects for a few seconds and then disconnects. This started after the update. I have tried reseting the router, the phone..............everything 100X.
All my other devices work fine and other types of phones can connect to my network. It's a specific problem wth this phone.Hello Danielle,
Thank you for the details of the issue you are experiencing with Wi-Fi on your iPhone 4s. I recommend the following steps:
Be sure you're in range of your Wi-Fi router (access point).
Tap Settings > Wi-Fi and turn Wi-Fi off and on. If your W-Fi setting is dimmed, follow these steps.
Confirm that your Wi-Fi router and cable or DSL modem are connected to power, turned on, and connected to the Internet. If not, refer to your network administrator or Internet service provider (ISP) for assistance.
Restart your iOS device.
Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected.
Tap and Forget this Network.
Try to connect to your desired Wi-Fi network.
Note: You may need to enter your Wi-Fi password again if your network requires one.
Turn your Wi-Fi router off and on2. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
Update your device to the latest version of software.
Update your Wi-Fi router to the latest firmware2. For AirPort Base Stations, install updates using the AirPort Utility.
If the issue is still unresolved Wi-Fi disconnects or signal strength is less than expected
Move closer to the Wi-Fi router (access point).
Check for sources of potential interference.
Remove any case, stand, or other accessories from your iOS device and see if signal strength improves.
Reset network settings by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including
previously connected Wi-Fi networks and passwords
recently used Bluetooth accessories
VPN and APN settings
You can find the full article here:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
Thank you for using Apple Support Communities.
Best,
Sheila M. -
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Settings > General > Reset > Reset Network Settings.
Power cycle the router. -
I have called Apple support twice and no one can confrm or deny as to whether Android devices can connect with the Airport Express. I have had the it configured 3 times so far and my Galaxy S4 and Galaxy Tab 3 7.0 are useless with the Airport Express.
BTW what did you mean by using my old wireless router as a AP?
Every Wireless router ever made is actually made of two components..
A router and a wireless AP. (AP = Access Point).
To use any wireless router as a AP you simply bypass or turn off the router..
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But often they do not have the option..
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