Iphone 5 issues PLEASE HELP!!!
Wifi connection keeps saying unable to join network on my new phone and works on my 4S. I also have an issue with downlading my music to my new iphone 5 from itunes on my macbook. Can ANYONE HELP?
Xchanvonx, thanks for the details. It does sound like your phone has a mind of it's own! Have you tried this:http://vz.to/16IVkUN and retested? Please keep us posted after you try this.
Similar Messages
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So confused - itunes/ipod/iphone issues - please help!!!!!
Hi everyone
I'm sure that these questions have been answered before, but having looked around I'm getting more and more confooozed Can you help me?
I have a 30gig ipod with about 4,000 songs on. I have a 2 week old 16g 3G iphone with about 1,000 songs on and a number of bought apps. Both of these devices were synced to itunes on a Sony Vaio laptop running XP. Due to a "falling of the table" incident the Vaio has died!! I have replaced it with a Dell Inspiron running XP Pro.
My girlfriend has an ipod nano with about 1,000 songs on it. She was synced to a separate itunes account on our desktop computer. This computer is about to die too. (yeah 2010 has be a techno-nightmare so far!!)
I have backed up her itunes folder to a jump drive, but previously only backed up my ipod music i.e not the itunes folder just the music subfolder(can't think why??!) to the same jump drive.
Sooooo:-
How do I get my old itunes library back on the Dell??
I enabled Disk Use on my ipod, so can I restore my itunes library from my ipod to the Dell?
How do we run 2 separate ipods and itunes accounts on 1 machine?
Can I sync my iphone on the new machine? If, so will I lose my Outlook contacts etc. and any apps I've bought?
Please help if you can.
Many thanks
xRxCheck out these two articles.
"Disk cannot be read from or written to" error syncing iPod in iTunes.
Strange iPod behaviour. -
They say purchased but wont go into my itunes library or onto my iphone. Please help.
Hey there aussieboss123,
It sounds like you are wanting to download an album that you pre ordered, not all the songs are downloading. First, use this section of the following article to see if the tracks download:
Download a pre-ordered item
When a pre-ordered item becomes available, you will receive an email letting you know that you can download your pre-order.
If you enabled the option to automatically download prepurchased content in iTunes, then your pre-ordered content may already be in your library. If not, click the download link provided in your email notification, and your pre-ordered content will begin to download. You can also use the Check for Available Downloads feature in iTunes on your computer (choose Store > Check for Available Downloads) to begin downloading your pre-order.
iTunes Store: About pre-orders
http://support.apple.com/kb/ht5714
If it does not, I would use the following article to report a problem with the purchase to the iTunes Store support directly:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Thank you for using Apple Support Communities.
Cheers,
Sterling -
i have a really really big problem to my iphone icloud please help me i could send you my birth certificate for confirmation that im the real user please help me apple.corp and please tell me if this is not possible to be done it almost a month that i cant use my iphone.
thank you for those who read this
<Email Edited by Host>Remove your email address. This is a public website, and you are addressing thousands of strangers.
After doing that, tell us what your issue actually is. This is a user-to-user technical forum. You are not addressing Apple here. -
Hi
When i am trying to restore backup to my iphone, its coming up backup is not compatible with iphone. Please help me restore.
Thanks
MandyFrom the article that the question was posted from:
Error 1611
This error typically occur when security software interferes with the restore and update process. Follow Troubleshooting security software issues to resolve this issue. In rare cases, this error may be a hardware issue. If the errors persist on another computer, the device may need service.
Try reading the solutions you find in the future and follow them. -
i am located in india, using reliance gsm network on my iphone 4, however i was unable to activate facetime on my iphone 4. please help
Is reliance a supported carrier for the iPhone? If not, you will be unable to get facetime to activate.
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My iphone 5 doesn't sync with itunes on my pc. it says this computer has previously been synced to another io6 device or iphone? please help what to do?
The error message you're seeing is likely the other way around -- i.e. something like "This iPhone has previously been synced with a different computer". There's no problem syncing multiple iOS devices to the same computer.
However, the reverse is not true for the iPhone -- you cannot connect an iPhone to another computer without it being erased, even if you manually manage music and video. So, it sounds like you've been syncing your iPhone to a different computer?
Also, 5.1 (not 5.0.1) is the latest iOS. -
Mid 2010 15" MBP i5 A1286 POWER ISSUE-PLEASE HELP-
The MBP works fine when mains connected but the only issue is every time I take the charger out it shuts down on me!!! So I have checked with a multitester & looks good the only thing i find hard to check for power is the battery itself as its hard to get a good connection, also I took to local Apple store & they checked with a new battery but said its still same issue so the guy disconnected nearly all the connecters off to check if they causing issue & he said now the battery is charging.
So they still have the laptop to do further tests etc, but I’m not sure what could be the problem hear as maybe there is some component which is bad so the battery’s not charging or what else could be the issue please help & advice as I’m really confused as if it was something to do with the logic board then surely it would not even charge even after checking with the multitester or like Apple genius done by disconnecting other components...
ANY HELP OR ADVICE WOULD BE HELPFULL,
THANKS GUYSTHANKS FOR THE HELP GUYS!!! BEEN AROUND 5 DAYS & NOT ONE PERON HAS HELPED...
BUT YEAH THANKS AGAIN...
WASTE OF TIME THIS IS... -
I purchased an audiobook in Nov 2012 using iPhone 4S and then upgraded to iPhone 5 in Dec. Now I am not seeing the audio book in purchase history in iTunes. This means I am not able to get the book in my new iPhone. Please help.
Audiobooks are currently a one-time only download from the store. If you don't have it on your computer (audiobooks go into the Books part of your iTunes library) nor on a backup, then if it's still in the store you can try contacting iTunes support and see if they will grant you a re-download : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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My iphone suddenly stops working and asked for activation required. I did restore it thru itunes but it asks me to turn off "find my iphone". How can i disable "find my iphone" if i can open the iphone itself. please help me.
My iphone 5 suddenly stops working and asked for activation required. I did restore it thru itunes but it asks me to turn off "find my iphone". How can i disable "find my iphone" if i can't open the iphone itself. please help me.
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hello my iphone 3gs just been stolen how can i block the iphone and how could i track it i don't know for sure if i have find my iphone? please help i got many accounts on it and i don't have a passcode :((
It was never free for the 3GS.
It is if the initial sign-up is done on an iPhone 4, iPad or iPod touch 4th gen.
From http://support.apple.com/kb/HT4436:
After I sign up for Find My iPhone for free, can I use it on other iOS devices?
Yes, if your devices are running iOS 4.2. For example, you can sign up for Find My iPhone for free on your iPad and use the same account information to sign in to MobileMe on your iPhone 3GS and turn on Find My iPhone. -
My iphone is at tech service and since it is in guarantee period most probably they will give a new one.Thats why I want to deactivate or sign out my apple ID from that Iphone. Please help me, what shoud I do?
Wow... you seriously over paid for an iPhone.
That probably explains why you have/had no clue you were purchasing a locked device and think it's an Apple problem to get it unlocked. -
i cannot transfer some videos to my iphone 3gs. the file is in MPEG4 format. i can view in itunes but cannot be transfered to iphone. Please help me with this problem.
In iTunes, Advanced>Create iPod or iPhone version
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i buy my iphone 5 in uae but i live in other country i want use a facetime how can add this feature to my iphone 5 please help me
If you wanted FaceTime, you should not have purchased your phone in the UAE. There is no way to add it back to your phone, as it has been permanently removed.
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My iPhone recently broke so I was sent a brand new iPhone to replace it, however, since receiving this phone, I cannot access anything which was previously backed up onto iCloud from my last iPhone. Please help me!
If you are trying to restore to an iCloud backup, this has to be done during the initial setup process. If your phone is already set up, you will have to go back to Settings>General>Reset and tap Erase All Content & Settings, then go back through the setup screens again and when given the option, choose Restore from iCloud Backup (see image below). Be sure your phone is connected to wifi and your charger as this will take some time to complete.
Also, your replacement phone must be running the same iOS version or higher to restore to your backup. If you are running an older version of iOS than the device that was backed up, your backup will not be visible when you choose to restore to your iCloud backup. If this is the case, you'll have to update your replacement phone first. -
Hi there,
Hope you can help me out here.
I've recently purchased a 15" i7 Macbook pro. The machine is but 3 weeks old &, of course, very well looked after.
A few days ago, the built-in trackpad started behaving eratically. Cursor moving by itself, not responding to touch, clicking and opening things involuntarily. Not good at all. Many users seem to have had this exact same issue.
These problems seemed to miraculously stop after a few re-boots and possibly a software update? I really couldn't tell you what resolved the problem.
Unfortunately I now have a totally different problem.
There is a thin, possibly 8 to 10mm horizontal strip across the centre of the trackpad that no longer responds to touch. If I move my finger from the botom of the trackpad upwards (or vice versa), the cursor will stop momentarily as it passes over the horizontal strip. The buttons are fine and the rest of the trackpad is fine. For the moment, I've increased the cursor acceleration so that I can at least navigate round the screen with a smaller area of the trackpad. USB magic mouse seems to work fine.
If anyone else has experienced this &/or found a solution for this issue, please help me out here. I have rifled through endless threads about MBP trackpad issues with little success & do not live close to an apple store/genius bar.
This is a 3 week old machine that cost me a small fortune. To be getting software/hardware issues so early on in it's lifespan is really rather worrying for the future.
Appreciate your help here.
JI'm not sure what caused this, but I extended my lunch break and drove the machine down to the Westfield apple store. I didn't have an appointment with the Genius Bar but I managed to persuade one of the staff to speak to a technician in the workshop. She came back into the store and told me that they had replacement trackpads and that , considering the machine was only 3 weeks old, the technicians kindly sandwiched the repair into their timetable at zero cost. 2 Hours later, I now have a perfectly functioning trackpad/machine.
I can't thank them enough.
My only gripe is that I couldn't speak to a technician to find out what the problem was, how they resolved it or what causes these issues for future reference. Understanding why these problems occur often helps to build your own framework of understanding. Most of the threads i've read about trackpad issues are largely unresolved with people only speculating the problem/solution.
The initial issue I had with the trackpad's erratic behaviour seemed to be a well known problem that many are associating with a trackpad firmware update. Unless by pure coincidence I had an immediate & major hardware fault after it, which is unlikely, my personal guess is that the two issues were related.
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