Iphone 5 itunes trouble! itunes on laptop message says i dont have latest version
Hi,I have latest version of itunes on my laptop. I have copied a music CD so i can sync it to my iphone. when i connect my iphone 5 to the laptop i get a message saying 'claire's iphone cannot be used as dont have latest itunes version'. when i check my iphone it says all of my software is up to date. im not very experienced nor technically minded at all so would appreciate help.
Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.)
Similar Messages
-
i cant watch videos becuase it says i dotn have latest version of flash player but i do. what do i do
Internet Explorer 10? It should come with Flash Player embedded.
Can you see the Flash animation at http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html ?
Is Shockwave Flash enabled under Add-ons? -
On connecting my iphone5 to my windows7 pc I am not able to open the iphone folder from my computers. It says "you dont have permission to access this phone"
I'm not sure what you're asking. Are you writing a program that results in the error when you test it? (This is the developer forum).
-
I can't open itunes message says you dont have the appropiate permission to acces the item
i update itunes to the new update an appear a message saying windows cannot acces the specified ,device,path or file you may not have the appropiate permission to acces the iten how can a fix it y desinstall itunes and install it two times and still not working
Make sure that you have closed all programs that might be using the iTunes library.itl file. I would hit CTRL + ALT + DEL buttons and enter the Task Manager - from there end any unnecessary program running in the background.
Next try to start iTunes again. If it fails, restart PC, do the same with Task Manager and try to open iTunes again. -
i had to reinstall itunes after receiving an error message ( windows error 126). at the end of installing a message comes up saying service apple mobile device failed to start. verify that you have suffient privileges to start system services
HelpHi jkench,
Thanks for using Apple Support Communities. This is the article I would normally be recommending for the 126 error, which I would suggest trying first:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
This article may also be helpful if you continue to see the error related to Apple Mobile Device Service:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/ts1567
Cheers,
- Ari -
When restoring ipod, recieve error message saying i dont have the resources
When i try to restore the ipod to factory settings using the itunes summary tab. I recieve a message saying that i dont have the resources to restore. How do i restore the ipod without damaging it?
Custom Build Windows XP High Spec Custom Computeri try and download music from the cloud
How exactly are you doing this? In iTunes? -
I get a message saying i dont have enough privileges when i try and download from the cloud
when i try and download music from the cloud, i get a message saying I "do not have enough access privileges for this operation" what am i doing wrong
i try and download music from the cloud
How exactly are you doing this? In iTunes? -
I cant update message says i dont own major version
I have a brand new imac and the app store says I need to update iPhoto. When I try to do so, I get a message that says "you cannot update this software because you have not owned a major version of this software". I tried logging back in but get the same message. Iphoto ver 9.4.1 (701.67).
Login to the App Store with the Apple ID you purchased the iMac with or registered it with. Then in the App Store click on the Purchase button. There you should be able to download iPhoto.
OT -
Having trouble trying to install itunes 10.5. Receive message saying 'There is a problem with this installer package. A program required for this install to complete could not be found. Please contact product vendor'
Managed to get the installation sorted. Go to Control Panel, and where you have a list of all installed programs, repair all the Apple/Itunes related programs. Installation worked fine after that. Hopefully it helps you out too!
-
I awoke this morning to find my iPhone 3g in recovery mode. I tried rebooting, charging, and when I connected to iTunes it gave me a message saying I had to finish recovery first. My screen shows the iTunes logo and the USB cable. Any ideas?
http://support.apple.com/kb/HT1808
-
I need to update my iphone software, but I get a message saying that I need to transfer my songs from my iphone to itunes first. There used to be a Transfer link on the summary page when I connected my iphone to my macbook, but I am unable to find it now.
Welcome to the Apple Community.
Select the device from the device list, then file > devices > transfer. -
Just got my iPhone 5. I get a message saying it can't be used as it requires iTunes 10.7 or later, when I connect to iTunes. But the current version is 10.63. Please help!
iPhone 5 requires iTunes 10.7 or greater to sync with your computer. You need to update iTunes on your computer. If running OS X, this requires OS X 10.6.8 or greater...Snow Leopard.
-
My i phone 4 got locked by my small sister plus my laptop was formatted i dont have itunes back up to unlock thei phone what should i do i am puzzeled?? i tried passcode it says i phone is disabled .. some one help please
Options for when an iOS device gets locked because of forgotten passcode:
Restore (and reset passcode) on your device by connecting it to the last computer to which it was connected:
iTunes: Backing up, updating, and restoring iOS software - http://support.apple.com/kb/HT1414 ( https://discussions.apple.com/message/20025416 - "A restore erases the iPod. If you restore from backup the iPod will be like it was IF the iTunes library includeds [sic] all the synced media like apps and music since those are not included in the backup.")
If you cannot connect it to the computer to which the device was last connected (or the device was never connected to a computer) you will have to use recovery mode to completely reset the device, losing all data:
iOS: Unable to update or restore - http://support.apple.com/kb/HT1808 - recovery mode (e.g., cannot connect to computer last used to sync device, iTunes still asks for a password)
If none of the above work, try:
DFU mode: http://osxdaily.com/2010/12/04/ipad-dfu-mode/
How to put iPod touch / iPhone into DFU mode - http://geekindisguise.wordpress.com/2009/07/16/how-to-put-ipod-touch-iphone-into -dfu-mode/ -
I have upgraded from an iphone to a 5. I have an itunes account on my laptop for the 4 and have started a new itunes account for the 5 on my desktop at work as the laptop was being fixed. I want to transfer all the contacts, apps and music, photos etc from the 4 to the 5 How do I go about this (in dummies language please!)
iOS: Transferring information from your current iPhone, iPad, or iPod touch to a new device
-
Just upgraded to latest iTunes for Windows. Rebooted the PC as required after the update. When I start iTunes I get a popup message saying "An unknown error occured (-42110)."
What does it mean?
How do I fix it?
Thanks!Removing the SC Info folder as per the "Error 3001," "-42110," or "5103" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document seems to help most folks reporting the iTunes launch 42110s:
iTunes: Advanced iTunes Store troubleshooting
Maybe you are looking for
-
Reading The Output From A POST To A Webserver
Any suggestions on the following would be greatly appreciated!! From all examples, what I'm doing is correct, but I can't get the results of the Post. I am trying to do the following: 1. Connect to a webserver through a URL object. 2. POST a user nam
-
I cant get my webcam to work on my g72
I cant get my webcam to work on my laptop.
-
I have verizon fios wireless modem and a time capsule airport. My iphone will sync to the verizon wifi, but not to the timecapsule, which is preferred. My iMac connects beautifully to the timecapsule airport wireless. Any thoughts?
-
Returnable Gate Pass Flow For The Abap Report
Hi, I am ABAPER and i had been assigned to devleop a report which shows the Cycle Time for the materials which are send through Gate Pass outside the plant to a vendor and then coming back to plant. I want to know which Tcodes,Tables are used in it s
-
Font transfer issue..
Hello, I tried finding another thread that might help me with this but I barely know how to explain so thanks for any assistance. I transfered the StoneSans family from my old Dell laptop to my new laptop (Latitude E-6500) via a ext. h-drive and whe