Iphone 5 keeps cutting out when still got charge init

CCan somebody help me my iPhone 5 keeps cutting out when still got charge left in it it is two years old also lose signal a lot help please

Depending on the age of the phone and its usage, this could be battery issue and your battery might have to be replaced. If the phone is still charging with your fathers USB cable, make sure it is charged for at least 15min, then try to connect in recovery mode, explained here:
iOS: Unable to update or restore
If this does not work, you'll have to get it checked out by visiting an Apple Store or Authorized Apple Service Provider next to your place or by contacting Apple directly: Apple - Support - Service Answer Center

Similar Messages

  • My iphone keeps cutting out when i ring people and people cant hear me when i speak what could it be?

    when i ring people my iphone keeps cutting out, it connects but i can hear them talking but they cant hear me talking :s

    Hey Ciara,
    Thanks for the question, and welcome to Apple Support Communities.
    I understand that you are having issues with others being able to hear you while on calls, the issue seems to be resolved by using speakerphone. This makes sense, as speakerphone utilizes a different microphone. I would advise you to take a look at the following articles:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    iPhone: Sound muffled or low from the speaker or when speaking into the mic
    http://support.apple.com/kb/TS1631
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  • The sound on my iPhone 4S cuts out when playing music/podcasts.

    The sound on my iPhone 4S cuts out when playing music/podcasts.  If I unplug and replug in the headphones, the sound comes back on, but often for only 20 seconds or so before cutting out again.  Sometimes it will play for 15-20minutes before cutting out.  The track is not "paused", and appears to continue, just no sound.  I tried cleaning the headphone jack with compressed air to no avail.  I also noticed the the same phenomenon occurs when I sync my bluetooth to my car audio.  That is, it will play for a while, then the sound will cut out, even though the track is still shown to be playing.  If I reset the bluetooth, the sound comes back on.
    This started happening about a week ago, but no "event" that I can think of caused it.  I didnt' get the phone wet, forcefully drop it, or leave it in extreme heat.  I've tried doing a reset of the phone.  I also was running iOS5 when I first noticed this, and since upgraded to iOS6.  The problem appeared with both.
    Any help would be greatly appreciated.
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    One thing that helped was getting a toothbrush and scrubbing the dock connector on the phone.  I scrubbed the connector and used compressed air for about 1/2 hour till the connector looked much cleaner.  An Apple employee told me that the pins on the phone had a little corrosion and sand.  The problem hasn't gone away completely, but has been significantly reduced.  I'm going to hold out until my contract expires after which time I'll switch to an iPhone5 (or newer) or Android phone.

  • ITunes is not working I iPhone keeps cutting out

    iTunes app on iPhone keeps kicking out when ever u clik on it gf iPhone dose samething

    I have turned off my phone meany times to start back up stuff I tried hasn't worked

  • Bose sound link keeps cutting out when streaming

    this is applying for all my devises every time i want to streame to my bose sound link system it keeps cutting out could this be a rooter problem?

    The Bose Sound Link uses bluetooth technology to communicate with your devices, therefore the router has nothing to do with your problem. Try moving the devices closer to the Sound Link and see if that helps.
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  • HT4623 why does my ipad keep cutting out, when i go on setings it just come off it streght away

    why does my ipad keeps on cutting out. i cant even go on settings as it comes off

    Reset: hold down the home button along with the power button until you see the Apple, then let go.

  • BT keeps cutting out, when working extremely slow ...

    BT has been playing up for ages now, with on average <1mbps download speed, and <0.3mbps upload speed
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    We've detected that you don't have Flash installed on your browser
    You need Flash installed in order to use this speed tester. Please click below to install. Once you have installed Flash, please return to BT.com and restart the speed test.
    Install flash on my computer
    Anyways, it works incredibly slowly like this for most of the time (my mobile data is faster), and often cuts out - around 5 mins every hour.
    I use the TD-W8980, which is more stable than my BTHomeHub 2. I have tried with the BTHomeHub, yet it is the same, except lower Wi-Fi strength. The results above (<1mbps download, <0.3mbps upload) are connected via UTP cat6 cable, to a gigabit ethernet port on the router. The router is connected via ASDL to an outlet right next to the main box. The outlet was installed by a BT engineer. I have tried the quiet line test, no noise except a very quiet deep hum, probably just the cheap Argos corded phone.
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    I am currently sending this on mobile data, as pages take too long to load, (eg. The homepage of Amazon takes 12.6 seconds to load). I only just managed to do the speedtest without waiting a few millenia...
    Thank you for the replies, and for your help in fixing my problem

    Hi Welcome to the community forums
    I know you are not using the home hub but can you please wok through the link and also post the ADSL stats from your router also please connect the router to the test socket so any internal wiring can be eliminated
    Here is a basic guide to getting help from the community members done by CL Keith Please read through the link posted http://forumhelp.dyndns.info/speed/first_steps.htm​l
    once you have posted the information asked for then the community members can help you more
    It is not a general problem or a BT issue if it was the forum would be full of the same problem but it is not
    Thank You
    This is a customer to customer self help forum the only BT presence here are the forum moderators
    If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

  • Just got the new 5s iphone keeps cutting off when working on screen

    l just got it to day cuts off screen to much

    Hi there,
    You may find the troubleshooting steps in the article below helpful.
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    -Griff W.

  • HT1267 Why does my Iphone keep freezing out when I TRY to end a call

    Err hello the title of he subject is the same question why is this hapening

    If it is still acting up after a restore, you more than likely nave a hardware issue.
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
     In Memory of Steve Jobs 

  • Airplay mirroring keeps cutting out when watching apple tv from a macbook pro

    Recently I have had difficulties watching any itunes movies or downloaded shows on my tv using apple tv. While watching the movie or show on my tv,  airplay mirroring will shut off without warning and the movie continues playing on my macbook but in order to start watching on my tv again, I have to reconnect to airplay mirroring (which sometimes works only to shut off again several minutes later, or I get an error for airplay). I have an OS X version 10.8.5. and my apple tv devise is less than a year old. I never had this problem before with my apple tv. Any ideas about what might be wrong, or what I can do to fix this?

    Try changing your energy saver settings.   Make sure the macbook is plugged in and change both display and computer sleep to never.  When your display goes to sleep airplay will shut off.  I don't watch a lot of tv on airplay from my mac, but this works for when I'm streaming radio or music.  I suggest getting a cheap iPod touch (with airplay) on craigslist if you don't have an iPhone.  I've seen them as low as $30.  Then get the Air Video app ($3) and the Remote app (free).  These two apps take care of all of my tv/movie watching needs. 
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  • Iphone 4s cuts out when talking.

    when talking on my phone, the person on the other end only hears parts of what i've said...i have a full signal.

    If you have a protective case on the phone, either ensure that the top microphone next to the headset jack is not covered or remove the protective case completely.
    If you have installed a protective film on the display, either ensure that the receiver is not covered or remove the film completely.
    Check the receiver mesh; if it appears blocked, use a clean, small, dry, soft-bristled brush to carefully and gently brush away any debris.
    If the audio issue happens only in one location, try another location.
    Try restarting the iPhone.
    If restarting the iPhone didn't resolve the issue, update to the latest version of iOS.
    If the issue persists, visit the iPhone Support Page for more troubleshooting and service information.
    (from http://support.apple.com/kb/TS4225)

  • HT1688 my iphone keeps timing out when trying to access the app store

    once I get to the app store, it just keeps saying "loading..." how do I fix this??

    All apps are tied to the Apple ID they are purchased with and is not transferable.
    You should delete them and re-download them with your new Apple ID.

  • Music keeps cutting out on my ipod nano 7th gen when using bluetooth

    I just recently got an Ipod Nano 7th Gen and the music keeps cutting out when I use bluetooth headphones. It seems like it needs to have a line of sight or else the music will cut out. If I hold the ipod in my hands while running or keep it in my pocket, I am listening to more pauses than actual music. I practically have to hold the Ipod up to my head while running to not have it cut out on me (and that is obviously not comfortable). Is this how it should be or do I have a faulty Ipod? Is there some way that I can fix it or do I need to take it to the Apple store?

    thankfully I was just able to find the answer in another member's post. You can double click the side button to advance the songs. I credit member little goomba for sharing the answer on another post. Now I am back to loving my new Nano!

  • Why does my iphone 4 keep cutting out in conversation after 2-3 minutes

    why does my iphone 4 cut out when calling someone after 2-3 miutes

    Sounds like something got corrupted during your upgrade.
    I would restore from a last known good backup if I were you.
    If that doesn't work I would set the phone up as new and re-install all of your apps and re-sync your music again.
    Fred

  • I phone keep cutting out

    why dose my iphone keep cutting out in mid conversation ? somebody tell me before its launched

    Settings > General > Reset > Reset Network Settings.
    Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Try each of these in order until the issue is resolved.
    If the issue is still not resolved, and it's not a network/carrier issue, take the device to Apple for evaluation and possible replacement.

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