Iphone 5 keeps freezing and scrolling on its own

My iphone keeps freezing and scrolls on its own also it will open up apps at random times. When that happens I lock and unlock the phone to stop the freeze or self scroll. Can someone please help me with this issue

Shirleen,
That's very odd! Let's see what we can find out. When did this start happening? Has anything new been added to your device recently? Is your software up to date? Please share a few details so we can assist in finding resolution. Thanks
TrevorC_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

Similar Messages

IPhone keeps playing and pausing on its own unless its locked!?

Hello everyone.
I have had a host of problems with my iPhone since I got it, but this is just one I can't ignore any longer. It just starts playing music, randomly, without prompt or instruction. Then it pauses from time to time. If I'm playing music without the phone being locked, it frequently pauses for a time, then starts again randomly.
Has anyone else experienced this problem before? Any suggestions?
The second problem, and this is one I've literally just started experiencing, is that it keeps fast-forwarding/skipping THROUGH songs - I don't mean jumping from one song to the next, but actually jumping about twenty seconds or so through the song, for a bout a second, then continuing to so until the song is over. Has anyone else experienced this? I'd like to think it's bad files, but this isn't the case - songs I've bought off iTunes are doing it as well, for no good reason. And this began minutes after I had just backed-up and restored and updated my phone. I'm clueless! And frustrated...
Please somebody help!

is this happening while you have the headphones plugged in? if so, you have either a bad set of headphones or a bad headset jack. the headphones can be replaced at the apple store or through the web (sorry, but i can't find the link i used to do it a few months ago). a bad headset jack probably has to be fixed by replacing the phone at an apple store. you might be able to do the headset replacement by calling apple.

HT1933 My iPhone keeps deleting my notes on its own!

My iPhone keeps deleting my notes on its own.

Try the standard fixes:
- Reset. Nothing will be lost.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to factory defaults/new iPod

My ipod keeps locking and unlocking on its own! What should I do?

My ipod keeps locking and unlocking on its own! What should I do?

Try the standard fixes:
- Reset. Nothing will be lost.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to factory defaults/new iPod

HT201412 my iphone turn on and off on its own

hi my iphone is not working i think is the software my iphone is turning on and off on its own quickly hellllp me please ?

If restoring "as new" using itunes on the computer fails then you willneed a repair. Restoring backup may cause issues so test as new first. Contact apple https://expresslane.apple.com/

HT201412 iphone keeps freezing and touch screen wont work

the touch screen on my iphone keeps freezing up and won't respond to any touches. I have restored my phone two times and then it will work for awhile and then freeze up again. if i restart the phone several times it will start working again, but only for about 1 hour, and then it freezes again. any ideas how to fix this?

Leaving it in rice only overnight usually isn't sufficient to dry out an iPhone. It usually takes at least a couple of days before you can risk turning the iPhone back on. And with seawater infiltration, drying it out probably won't help since seawater will leave a lot of residue.
If resetting the iPhone doesn't bring the screen back:
http://support.apple.com/kb/HT1430
then the iPhone probably has suffered hardware damage and you'll need to take or send it to Apple and pay their out-of-warranty replacement charge, or the AppleCare+ fee if you had AppleCare+ coverage.
Regards.
Message was edited by: varjak paw

My U-Verse RG keeps pausing and resetting on its own...

I've only had U-Verse for about 3 weeks now, and since it was installed the RG regularly pauses or freezes during live TV, on demand programs, and DVR recordings. Sometimes it will unfreeze quickly (less than 30 seconds), which isn't a huge deal but is annoying. Many times, however, it will reset entirely. Again, this wouldn't be a huge deal (though very inconvenient) if it reset quickly. But there are times when the cable will stay out for 30 minutes at a time. I can do a power cycle and get it back up and running if it won't reset on its own, but this isn't something I anticipated having to do a few times a week. What's really weird is that sometimes the main TV (the one in our living room that is directly connected to the RG) will be frozen while the bedroom TV (connected through wifi) works perfectly fine. The internet is also working perfectly when these issues happen. Does anyone have any idea why this keeps happening? I've seen a LOT of posts about U-Verse doing this, and I certainly wouldn't have signed a year long contract if I'd known this was a recurring issue for U-Verse users. My fiance's parents have U-Verse and we've never seen this sort of thing happen on their TV. :-/ Any help would be appreciated!

srn3884 wrote:
How do I do that? Is it different than doing a standard power cycle?
Pull the plug on the DVR and STBs.
Pull the power plug on the RG and wait 10-15 secs.
Plug the RG back in and wait for all lights to come back on.
Plug in the DVR next. Wait for it to become active and then plug in any STBs, one at a time.
Rebooting will fix many, but not all, issues.

Randomly freezes and reboots on its own.

Device info
Your carrier: Rogers Wireless
Model info and OS version: blackberry 8220 smartphone v4.6.0.174 (platform4.1.0.58)
Apps and free space
Did a battery pull fix your issue? A battery pull did NOT help the issue
Apps installed and their version if possible. No apps installed.
When writing your question
Any other details that would help us out with your issue:The phone freezes and then the screen goes black and the red light comes on and then the screen goes white when you close it and the loading sign pops up and stays and it restarts.
Good description of what is really wrong and how to reproduce if possible. Details of what you did before: There is no way to reproduce the problem. It does it randomly on its own and quiete often. We have tried a hard AND soft reset to no avail. PLease help if you can. Thanks!

Does nobody have an answer for this?Is it just a software glitch we need to take in and have replaced, or is it something I can fix? PLease someone help, this phone is really getting on my last nerve!

HT201412 What if my iphone keeps freezing and I have to restore it to solve the problem?

Three times in about two weeks, my iphone has just frozen. Apps. recently put on it disappeared or quit responding. Now the power button doesn't work and itunes doesn't pick up my phone to restore it. Restoring it seems to solve the problem for a few days then, it freezes and becomes unresponsive again. This time none of the buttons work. I can't even make phone calls. I keep my phone in an otter box to protect it. At this time, I cannot replace it. The earliest is May. It is out of Warranty.

Keep holding power and home until apple logo appears.

HT201412 why does my iphone keep freezing and when i keep going on to settings it comes up blank and shuts down the app

i would like to know why my iphone 4s keeps freezing alot and everytime i go on settings it goes blanks and shut the app down?
i cant use setttings at all

Why? Not sure, could be lots of different reasons.
However, if you'd like to know how to fix the issue, then have you tried the troubleshooting steps listed inthe article that you linked from?
When in doubt: Restart, Reset, Restore from Backup, Restore as New.

My iphone keeps freezing and i dont know why

everytime i tryy to text people or even play music it freezes. its also so slow

Did you press and hold the sleep/wake button and the home button at the same time and hold them down for about 10 seconds?

My iphone keeps re springing (rebooting) on its own.What do i do?

I started doing that yesterday, i updated to 4.3.5. then it works fine. When i add the backups from iTunes, it goes back to the same problem. even from backup's as old as June when i updated to 4.3.3... I need my photos and phone numbers, what do I do?

If you use a case for you iPhone make sure it's not interferring with the volume up and down buttons.

My iPhone keeps entering DFU mode on its own, what to do?

Every time it does that i have to reset it. What should i do?

Try the standard fixes:
- Reset. Nothing will be lost.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to factory defaults/new iPod

My iphone 3G keeps freezing and its super slow

My Iphone 3G keeps freezing and is working very slow. I reset it to factory settings and then put everything back on to it didnt help it stiil keeps freezing. Then I got IOS4 but it still is freezing and very slow. I turn it off and then back on but that doesnt help. What do I do?

Get the iPhone 4.

Iphone 5 keeps switching to silent on its own

My Iphone 5 is stuck on silent mode, or more accurately it keeps switching to silent on its own.
The problem started about 2 days ago, after upgrading to iOS 7.1 last week. The phone keeps switching in and out of silent mode (without the button being touched) and mostly stays in silent. It's not a speaker problem, nor a settings problem, as I’ve checked every bit of online advice I could find. I tried restarting, resetting, restoring, cleaning the headphone jack, and nothing helps.
An attempt to see if it’s a headphone related issue (by plugging and unplugging while restarting in various combinations) got it working fine for about 5 minutes, then it switched back to silent.
Needless to say, the phone did not suffer from any physical damage prior to the problem.

I have the identical problem, and it started when I upgraded as well.
Trips to the AT&T store, and to Apple twice have not been able to solve. (Other than telling me for $300 they would replace it since my phone is 6 months past the 1 year warranty) All the resetting, wiping, even restoring to factory defaults using iTunes from the computer have failed. I finally had a tech open it and look at it, and it's pristine.
I've suspected software since the problem started occurring, because it is so random, and the fact that the speaker, mic, headphone, etc... all work fine.
Just while it's sitting on the desk, it will jump back and forth from silent to ring mode, but mostly stays in silent.
I'm convinced this is a bug

Iphone 5 keeps freezing and scrolling on its own

Similar Messages

Maybe you are looking for