Iphone 5 keeps getting blue screen and turning off, and wont go bk on
my iphone 5 keeps getting blue screen, turning off and not going bk on for a few hours then it comes on ive reset phone works then it starts doing same problem over again
Hey there aussiekris,
It sounds like your phone is unexpectedly turning off. I suggest the troubleshooting steps outlined in this article named:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Thank you for using Apple Support Communities.
Cheers,
Sterling
Similar Messages
-
help, i need to restore my phone, I keep getting an error to turn off find my iphone, I can't get into the phone b/c my daughter change the password and doesn't remember what she changed it to.
Remove an iOS device or Mac on which you can’t turn off Find My iPhone
If you can’t turn off Find My iPhone on the device, turn off the device so it goes offline, then remove it from Find My iPhone on iCloud.com.
Note: If you have an iOS device, you can also remove your device by first erasing it—just follow the instructions below to remove a device you don’t have. You can later restore the device from an iCloud or iTunes backup.
Turn off the device.
Sign in to icloud.com/#find on another computer with your Apple ID (the one you use with iCloud). If you’re using another iCloud app, click the app’s name at the top of the iCloud.com window, then click Find My iPhone.
Click All Devices, select the offline device, then click Remove from Account. If you don’t see Remove from Account, click All Devices again, then click the Delete (x) button next to the device. If the device comes online again, it will reappear in Find My iPhone. To make sure your device doesn’t reappear, turn off Find My iPhone on the device (follow the instructions above to remove an iOS device or Mac), or if you have an iOS device, you can erase it, then remove it (follow the instructions below to remove an iOS device you no longer have). -
HT4061 Screen went blue . Phone turned off and never turned back on
SCreen went blue. Phone turned off and never turned back on
What to do if your iPhone will not turn on
-
my iphone 4s was updating to like 7.1 or 7.2 and i tried to updating by the iphone but it froze and turned off. and when i tried turning it back on the phone kept going to a screen that said plug it in to your computer i did but it froze at the screen where it says plug it into iTunes. ive tried plugging it in to the computer but the phone turns itself off in the process. my old phone broke so I need to use the 4s
Hi sgray2832,
If you are having an issue with your iPhone becoming unresponsive or turning off unexpectedly, I would suggest that you troubleshoot using the steps in this article -
iOS: Not responding or does not turn on - Apple Support
Thanks for using Apple Support Communities.
Best,
Brett L -
My iphone 5 will freeze up and turn off and back on. It will go to the apple screen and then go black MULTIPLE times before it comes back on. No buttons work while this happens. My phone is a week old.
User troubleshooting is restart, reset, restore from backup, restore as new. If you perform these steps and it still doesn't work, then make an appointment at the Apple Genius bar and have the hardware checked.
-
Have an iphone 4 all of a sudden turned off and wont turn on, tried holding buttons, connecting it to pc to restore it, is there any other way i have pretty much tried everything, what do I do
Hi Sian.riches,
Welcome to the Apple Support Communities!
I know it can be both concerning and frustrating if your iPhone will not turn on as expected. I also know your have done some great troubleshooting already. I would suggest reading over the attached article and trying the troubleshooting steps provided to ensure everything has been done.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Have a great day,
Joe -
I put my iphone to restore but the computer turned off and jammed it, what should I do to put it working?
Hi jonnym2132,
Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/ht1766
If you are unable to update or restore your iPhone, follow these troubleshooting steps:
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Cheers,
- Judy -
my iphone was charging and turned off and wont turn on now even when it is connected it will just turn on just the apple and turn back off
steps665 wrote:
..., the problem is that my Sleep/mode button does not work.
Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is Required...
Be sure to make an appointment first... -
I have been trying to download the movie Prometheus onto my Ipad. It sticks at 793mb and hasn't moved for hours. I have 48gb of space on my i-pad and have hard resetted and turned off and switched back on, always reconnecting with wi-fi immediately. It doesn't resume?
I haven't even received an email stating I have been charged for it???
Any ideas??Well I have an update. I decided to stay as I was so far down the road. They gave me an engineer appointment of 14 of August which was totally disgusting.
I rang up to complain and was promised a call back as they tried to expediate my request. Never happened.
Whilst on these calls I also questioned the validity of sending another engineer unless they first checked that my local cabinet hard an available fibre port. I was promised and promised that they would put the notes on the call and it would not be a wasted engineer visit.
Engineer came today. Wasted visit - no ports on the cabinet.
He was not even sure why he was sent there knowing there were no ports. Talk about the blind leading the blind.
The incompetency of this corporation is absolutely astounding even when their customers are telling them they are going to fail they lie to your face just to appease you on the phone and move you on.
So I ordered my switch from sky to BT on June 6th.. and so far all I have is a phone line.
On top of this I noticed that they have charged me a late payment fee by DD and full line rental for first month. BT were so slow at installing it all that my up front line rental apparently did not cover their initialy switch over. Despite telling me I would not be charged I have been charged.
Now as a web designer I am now tempted to create basic website and use my SEO skills to push it to top of google rankings sharing with everyone of my experience of BT. -
HT1212 Hi there I have an ipod and turn off, and try to restore. Error 3194
Hi there I have an ipod and turn off, and try to restore. Error 3194
Error 3194, Error 17, or "This device isn't eligible for the requested build"
-
So, i tried restoring my iphone 5 and it all went perfectly until it finished and my phone has been stuck in the white screen with the apple logo for aboyt now ten minutes. , it turns off and turns again on that screen and once in a whie it turns blue with black and im so worried
Hi, YamileOrtega.
When experiencing issues restoring an iPhone, here are the best articles to go through. If you received a specific error number when restoring, see the section labeled Get more help in the second article below.
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
iOS: Troubleshooting update and restore issues
http://support.apple.com/kb/ts1275
Cheers,
Jason H. -
My ipod touch 4th gen is a having a few problems with charging and turning on, my ipod comes up with the extremely low on power symbol and then i put it into my computer and it comes up with the charging symbol then it goes to the apple logo and then onto a blank white screen and then turns off and repeats that process i have tried various things including resetting my ipod trying to connect it to itunes but it doesnt come up with anything so i cant reset it on itunes and have tried various charging devices.
Tried it but it won't do anything all it does is make the screen do a very small flash of white and then continues doing the same thing appearing with apple logo then the white screen and off and keeps repeating that
I'm guessing the white small flash means it's been reset when I hold the 2 buttons down,
Thanks for suggesting. -
i have a blackberry and im not happy with it at all its gets hot and it burns ur hands and the scern is black and it turns off and dont want to down load i hate is phone and i just got in 3mon ago im now stuck with it
Hi and Welcome to the Community!
Given that it's only 3 months old and was brand new, you are covered by warranty. You need to take it to whoever you bought it from as they are the servicer of your warranty.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
HT4623 hello my iphone which has battery has been turned off and can not start it up
Hello
My Iphone 4 GSM which has battery has been turned off and I can not do nothing , not turn onHi Mineh,
Welcome to the Support Communities!
The following article will provide some troubleshooting steps for this issue:
iPhone, iPad or iPod touch: Not responding or does not turn on
http://support.apple.com/kb/TS3281?viewlocale=en_US
I hope this information helps ....
Have a great day!
- Judy -
Within the past few months, I have not been able to use Firefox at all. It started crashing my whole computer, making the whole thing go blue screen before shutting down, and I have uninstalled and reinstalled it TWICE, the second time sacrificing ALL OF MY BOOKMARKS, and even after that, it STILL CRASHED MY COMPUTER! My college professors prefer that I use this browser to do my WebCT assignments (and *tests*) and I have been unable to do so.
*http://kb.mozillazine.org/Profile_folder_-_Firefox#Mac
<pre><nowiki>Mac:
Profile folders are in one of these locations:
~/Library/Application Support/Firefox/Profiles/<profile folder>
~/Library/Mozilla/Firefox/Profiles/<profile folder>
The tilde character (~) refers to the current user's Home folder, so ~/Library is the /Macintosh HD/Users/<username>/Library folder. </nowiki></pre>
Maybe you are looking for
-
Scrap factors and Production order
Hi all I am using scrap factors in the Material Master which is used as a component in the production order. When I create a production order the component requirement qty is inflated by the scrap factor. Then I do a CO15 and put in the actual qty of
-
Error message - Unable to find proxy server - how can I solve this problem
When I try to enter some sites I get the error message: Unable to find the proxy server, Firefox is configured to use a proxy server that can't be found. This happened suddenly and I'm not sure why or how I can fix it, it doesn't help that most help
-
How-to-jazn.zip sample application what is the url
Hello Is anybody on the foram downloaded sample application how-to-janz.zip? http://otn.oracle.com/tech/java/oc4j/htdocs/how-to-jazn.html This link doesn't provide sample application download. Thanks Pranay
-
Cannot connect Words with friends with Facebook
Ever since yesterday after I updated my ipad mini , words with friends app will not connect with my facebook wwf app. I have unistalled and reinstalled numerous times and it still says cannot connect to facebook.I can sighn in with an email address b
-
Please, help with the question above about tne HUGE PROBLEM of uploading a movies to my IPADS.Thanks