IPhone 5 keeps restarting itself and battery not updating

So basically:
I opened up the control center yesterday and clicked Play on the music and the phone switched itself off then back on. Ever since then, it's gone crazy... Bare in mind this is a new replacement and I'm booked in at Apple on Thursday but that's a long time to go with a non-working piece of ****.
So anyway;
The iPhone restarts itself (comes up with grey/green lines on the screen then turns itself off/on).
The battery will not update, I could leave it charging for literally all day and it'd stay at 1% but if I restart the phone, only then will it update.
I have tried resetting the phone, setting up as new etc but the same problem occurs...
Any guidance right now? I can't deal with this for another 6 days... Thanks.

The battery is dead.  You need to change the battery.

Similar Messages

  • My Iphone 5 keeps restarting over and over. it wont stay on for more than a minute. how do I fix this?

    My Iphone 5 keeps restarting over and over. it wont stay on for more than a minute. how do I fix this?

    Contact Apple Support or an Apple Store if you have one near you. Your battery needs to run through the diagnostic test. You can also try to put the device into Recovery mode as well and rsetore the iOS software, and set up the device as new. Follow this article on Recovery Mode:
    http://support.apple.com/kb/ht1808

  • My iphone 6 keeps restarting itself in no particular patern, several times a day.

    My iphone 6 keeps restarting itself in no particular patern, several times a day.
    IOS 8.1.2

    If your iOS device restarts, displays the Apple logo, or
    powers off while you're using it

  • Macbook Pro Keeps Restarting Itself and then totally crashed

    Dear all.
    I am using Macbook Pro 13-inch (i7 2.9 Ghz, 8 GB DDR3, 750 GB) with OS X Maverick (10.9.4).
    For the last few months, my Macbook Pro kept restarting itself and I usually ignored this issue until yesterday, my MBP fail to boot up, only display the grey apple logo and rolling icon below for almost 30 mins.
    I tried the safe mode and reset NVRAM method and it still fail to boot up and sometimes a black text appears (aka kernel panic).
    Then i took my macbook pro to the nearest Apple service provider and the technician said that it was probably due to the 750 GB Hard Disk since the HD itself is a faulty product, therefore we can't find any 750 GB HD nowadays. So he recommended me to replace my current HD with a new HD. I took his advice and I replaced it with 1 TB Toshiba HD. And then the technician reformat my MBP and installed the OS X Maverick. My Macbook pro able to boot up now.
    However the next day I still find my MBP keeps restarting itself (until now) and take note that I didn't install any new softwares, I only updated the available  updates in Apps Store for the OS, iBooks, and iTunes.
    Can anyone recommend me what to do? Is this a Hardware problem or software problem?
    I'm thinking to switch back to OS Lion to see whether this is mainly due to OS Maverick.
    Thank you.

    Unfortunately yes.   Since the computer is unable to boot up, that part of the software starts BEFORE the OS would.  Last time I had this problem, it turned out to be a faulty GPU (soldered to the logic board) and i needed to replace the logic board.    If you wanted to, you could indeed back up your personal data (you should ANYWAY, no matter what you do)  and you could try to do a fresh install,  but I'm fairly confident you are experiencing either faulty ram, or a faulty logic board.

  • N97 keeps restarting itself and turning itself off...

    Hi everyone,
    A few months ago I bought an N97 from England and I have some very annoying bugs and a few questions I’d like to ask.
    First of all, the phone keeps restarting itself (it is now up to 5 times a day if not more!!!), and at night it even turns itself off (I mean I wake up in the morning and the phone is off).
    The other bug is that I cannot exit applications through the “open apps” menu (which is accessed by long-pressing the menu button). When I try to exit an application through there the phone crashes.
    I did hard reset, soft reset, formatted E drive (each of those several times btw) and none of this helped. I took it to the nokia care center (the only one in Israel BTW!) and they said that they’ve never heard of those problems and it shouldn’t happen, so they reinstalled my firmware. After that didn’t work, I came back to them and they tried reinstalling the firmware again (they thought something maybe went wrong last time) and that didn’t work either. So I gave them my phone and they had it for 2 weeks during which they tried solving the problem themselves (not sure If that’s true) and after they failed, they sent it to the nokia factory\manufacturer lab in Israel (or at least that’s what they told me). In the first few days everything seemed ok and the phone did not restart itself (that menu bug was still happening) but after less than a week the phone restarted itself again. So I called them and they said it’s probably a bug in the V20 software and they reported it to nokia head quarters in Finland (yeah right…). Anyways… the “restarting itself” bug frequency was decreased substantially for a while, but now it’s back to restarting itself several times a day and turning itself completely off at night (it even happened to me during the day once or twice already-which never happened before).
    I’ve read that hundreds (if not thousands) of other N97 owners have those problems too but I couldn’t find a solution. Anyone have any ideas???
    Now… during my search in different forums I searched the one in the nokia Israel website and I accidently came across a replay that said that the “exit an app through the open app menu” bug only happens when the phone language is set to Hebrew! And guess what?! HES RIGHT! I changed the language of my phone to English and I have successfully exited the music player through the “open app” menu without the phone crashing! WHAT THE FU** IS GOING ON?! As I said, I’ve came across many other users who have this bug and they obviously don’t have Hebrew on their phone. How does that make any sense?!. Although I have no problem with English I’m more comfortable with my phone language being set to Hebrew since I got used to the buttons locations and now they are all “backwards” which is really annoying! (for example just now I wanted to put a call on loudspeaker but hung up because the 2 buttons have now switched sides).
    Anybody knows anything about those bugs and\or how to fix them?!
    Now… I would like to ask something:
    I’ve noticed that my C drive only has 35MB of free memory. So I went into “memory details” and I see that 12MB is taken by “SIS applications” and 25MB (!!!) is taken by “other files”. I should mention that I put all my files and install all my apps on the E drive when given the choice (only apps from ovi store don’t give you that choice).
    Is there any way I can see which applications and files (if it’s even possible for individual files) are installed on C so I can delete some of them? When I go to “phone memory” through “file manager” and I manually open all the folders there (games, images, installed files, nokia, other, sound files and all those), they are all empty. I mean I have a few files on C but they are some sort of text files and they weigh pretty much nothing… most of the folders are completely empty (some have 1 or 2 of those text files). Please help me!
    Since I’m already posting this message, anybody knows anything about V21?! Ive read about some update that’s coming out on the 28th, but when I asked nokia care about V21 they said they don’t know anything about it. Anybody has any information regarding V21?
    Thank you!

    1. Did this start shortly after you installed a particular application?
    -no. in fact, just to make sure, after the nokia people re-installed my firmware (which deleted everything from the C drive) i formatted the E drive and did not install anything to see if it still happens. sure enough after 2 days, the phone restarted.
    2. Did this start after a firmware update?
    -yes. it never happened before the V20 version. (or at least i havent noticed that it happened).
    3. Have you tried reinstalling the firmware through Ovi/PC suite?
    -this is how i installed it the first time. altough everyone says its bad and you shouldnt do it and you should go to the nokia center and they will do it for you.
    about this... i dont understand why nokia is giving us a tool to update our software for free... but then say "you shouldnt use that tool. go to your nokia care center and they will do it for you" which wastes valuable time and money (not surprisngly... my warrenty doesnt apply in Israel so i have to pay for that kind of stuff). nokia is the biggest cellphone company in the WORLD! why cant they give an international warrenty?!
    *any idea why the "exit an app through open app menu" bug is only happening when the phone language is set to hebrew?! i mean thats very bizzare...
    *so the update on the 28th is not the full V21 i understand...? will it atleast fix the self restarting and self turning off problem?! i mean i can handle not exiting an app through the menu (unless an app gets stuck and then its just annoying because you cant close it). but i cannot have a phone which turns itself off and restarts itself... that is just ridiculous.

  • How to fix iphone 5 keeps restarting itself every  2-minutes while charging

    iphone5 keeps restarting itself every  2-minutes while charging, how to fix. Battery charging % also not changes, showing same all the time,

    Try restoring the phone.
    CAUTION:RESTORING ERASES ALL DATA SO PLEASE BACKUP BEFORE RESTORING
    Thanks

  • Why is my iPhone 5 keeps restarting again and again?

    my iphone keeps restarting again and again

    Woah now that's new! This might be a huge bug in IOS 7.1.1. Can you answer these questions?
    1- Are you jailbroken? If yes, what tweaks do you have that make big effects?
    2- Is it just turning off & on or is rebooting?
    3- Is your off/sleep button broken?
    4- Can you get inside the home screen at least for 1 minute without it restarting?
    If you can get in the home screen for at least 1 minute, quickly plug on your iPhone into your computer/laptop/etc and back it up using iTunes. Once you've done a backup, restore your iPad to the factory settings. If you cannot, once it turns on again, press & hold QUICKY on the off button and slide the "power off" slide. Once it is shut down, unplug your charger ONLY from your iPhone, not from the computer. Then, press and hold on the home button, while pressing & holding, plug the charger back into your device, you should be in recovery mode. Restore your iPad to the factory settings. If you don't have a backup from before, you won't be able to get back your apps/data/etc. If you do have a previous backup, just restore it usong iTunes once it is reset. :-)
       ~sincerely,
    Ab

  • My iphone 4 keeps restarting itself every 4 hours help?

    my iphone 4 keeps restarting its self ive updeted itrestored it set it back to factory settings and its still doing it help me

    iOS: Unable to update or restore

  • My iPhone 5 keeps restarting! And now it won't let me restore my phone!

    My iPhone would freeze then restart itself from time to time, but now it's been happening every few minutes! And now, my phone can't even be restored from iTunes! I am quite angry because I payed a lot of money to buy my phone factory unlocked, and it is having problems on me! I've never even dropped my iPhone. It's really upsetting spending hundreds of dollars on a phone that has many problems.

    Hello gnicholas98,
    It may help to put your iPhone into recovery mode prior to attempting to restore it.
    If you can't update or restore your iOS device
    http://support.apple.com/kb/HT1808
    Cheers,
    Allen

  • Help! My iPad is repeatedly restarting itself and will not open into the main screen.

    Hiya!
    Having a few issues with my iPad 2. Went to charge it as it presented with nil battery but when I went back to check on it an hour later it presented with the apple logo followed by the loading symbol with a blank page. It keeps doing this and I can't seem to reboot it. I have connected it to my Macbook but that doesn't seem to have helped.
    Please someone help me!!

    Try this first. Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
    If that that doesn't work, you will probably have to restore the iPad.
    Use iTunes to restore your iOS device to factory settings
    IF you cannot restore the device that way, you will need to use recovery mode.
    If you can't update or restore your iOS device

  • Driod 4 keeps rebooting itself and battery won't stay charged

    What do I do about my droid 4 constantly rebooting itself after the verizon wireless update that was pushed out March 23 or so?
    1st my phone was frozen after the update and I had to request a replacement phone.
    2nd the replacement phone randomly just reboots, whether I am using it or not.
    The battery barley stays charged even when it's on the charger.  I have all the data syncs off
    I can't update my apps because the phone says it does not have network access., but I can make call and send text messages.
    very upset about this, verizon should have tested the update further before pushing it out.  there was nothing wrong with my original phone, now I h ave a large paper weight that has to stay hooked to the charger.

        Hi alval!
    I am sorry to learn of the rebooting issues with your phone after the latest software update. Let's get your phone our the paper weight mode and back into the awesome wireless device that it is! I had similar issues with my phone after the latest software update and I resolved all issues by doing a factory reset http://vz.to/TZvgLF as this clears any third party applications conflicts and any potential system errors created while processing update. Make sure to back up all your important media before doing factory reset as this process deletes all media and bring phone back to original state. Keep us posted.
    AntonioC_VZWSupport
    Follow us on Twitter at www.twitter.com/VZWSupport

  • My iPhone 4s keeps restarting itself. Does anyone else having the same problem?

    Does anybody having issues of there iPhone 4s restarting on its own?

    Try doing a hard reset on the device... Press and hold the Power button and then press and hold the Home button until the Apple logo shows, then release. See if it helps.
    If not, try to backup the device and erase and setup as new.
    http://support.apple.com/kb/HT4137

  • HT201401 iphone turns off by itself and will not turn on unless connected to power

    What is wrong with my iphone 4?

    Follow basic troubleshooting found in your user Guide for your phone.
    http://manuals.info.apple.com/en_US/iphone_user_guide.pdf
    #1: Reset: http://support.apple.com/kb/HT1430
    #2: Restore: http://support.apple.com/kb/HT1414

  • My iPhone 5 keep rebooting itself after update to iOS 8? My friends iphone 5 is doing it too...already reset the phone and the problem till happen.

    My iPhone 5 keep rebooting itself after update to iOS 8? My friends iphone 5 is doing it too...already reset the phone and the problem till happen.
    What at can I do to fix the problem???

    Hello there, Fernandox26.
    The following Knowledge Base article offers up some great steps for troubleshooting isues with unexpected power issues with your iOS device:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/ts2802
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    My issue is still not resolved. What do I do next?
    Contact Apple Support.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • HT1688 my phone wont charge and it keeps restarting itself.. why?

    my phone does not chrage and it keeps restarting itself. what is the reason behind that?

    Best suggestion would be to make an iCloud back up, restore as new and apply the iCloud back up.
    Sounds like a software issue.

Maybe you are looking for