IPhone 5 keeps shutting down when battery is stating good battery strength.
My iPhone 5 has been regularly shutting down when the battery percentage is showing random charge. Sometimes it shuts down at 20% and the highest has turned off at is 73%. It then says battery is empty and needs recharging, but when phone turns on again it says the battery percentage that it turned off at. Today, the phone was charging for 6 hours and it still said the battery was empty. It finally turned on after another 6 hours but battery said 26%. Is this just a need for a new battery or something more seriously wrong with phone?
I'd just like to say that ahs70's post on Dec 1, 2013 at 1:17am on Pg. 9 worked for me as well: https://discussions.apple.com/thread/5338609?start=120&tstart=0
If your iPhone's battery is acting up you need to determine if it's a software issue or a hardware/battery issue. To do that, after syncing your iPhone, erase/hard reset all data and settings from your iPhone to what it was from the factory as new. This can be found in Settings/General/Reset/Erase All Content and Settings. Then test it out for a day or two. If it's still acting up then it's likely a hardware issue and you will need to get your battery replaced. If your warranty is done than check out this link to get a battery kit to replace your iPhone battery yourself: http://www.ifixit.com/Store/iPhone/iPhone-5-Replacement-Battery/IF118-001#produc tDescription
If your iPhone is now working properly after hard resetting it than it's most likely a software issue. This battery issue only started after upgrading to the new iOs7, so it is obviously related to the update not properly installing itself. What has worked for me and many others is to manually update to iOS 7.0.4 using the full downloaded version of the update which is about 1.32 Gigs.
But first you need to find out what model of iPhone you have, click here to determine if it's GSM or CDMA: http://support.apple.com/kb/HT3939?viewlocale=en_US&locale=en_US
Then go here and scroll down to download the iOS 7.0.4 complete update for your device: http://www.downloadios7.org/download-ios-7-0-4-ipsw-file.html
Then scroll up on the download page and follow the instructions of updating your iPhone manually following the instructions below: "IPSW with iTunes"
And your done.
Problem solved.
I only posted this because it was a very frustrating problem that no one really seemed to figure out a solution for.
I hope this helps.
Emile Beaulieu
Similar Messages
-
My iPhone 4S keeps shutting down before battery is low
Why does my iPhone 4S keep shutting down when it shows I still have 30% battery or more still available? For example...my last phone started shutting down at 30% and by the time I took it to the store a couple weeks later, it was shutting down at 88% (they saw it for themselves, ran diagnostics, and came up with no issues). Getting a new phone every 3 weeks is not ideal. I'm on my 2nd replacement phone in 2 months and it started back up yet again-shut down at 31% a couple days ago. I charge the phone to 100% and it never fails, it shuts down at a higher percentage each day (it shut down at 35% today). I have done everything Apple Support has suggested with no luck (including full restore). Is anyone else having this problem? Any suggestions?
Hi,
I simply use the phone until I have only a little charge left. Once that's reached I'll simply let phone idle completely or drain the rest with lightweight use. We have big difference here as I can actually reach 1% rather than phone dying at 20++ percentages. Previous said, e.g yesterday phone just died after some use with 12% battery left and started again when bringing indoors. I was then able to drain the battery from 12% -> 1% before it eventually died completely. After this I couldn't start the phone anymore instead getting the charge icon constantly, so I just plugged it in at that point. After charging over night I would then consider the battery charge meter calibrated.
In your case you could test if you can still start the phone at 47%. Even if it's displaying only charge icon you could try to hold the sleep/power button longer and/or do reset with holding home+sleep/power button a few seconds. If it indeed doesn't start it would indicate battery truly is empty. It it does.. then you could try to continue using the phone hopefully hitting lower battery levels and eventually try to fully recharge it in case you'll see the battery charge percentage working any different.
Below picture shows I can still reach the "0%" battery level and also pretty good usage times.. so the problem with me really is just that the stupid phone doesn't like cool temperatures (possibly after iOS6 upgrade)
-p -
I can only text or call when its charging, and even when it says its fully charged it can shut down after an hour and tell me to charge it again. HELP!
Thanks, i had it unlocked as i have anew iphone 5 and the 3gs is for my turkish sim card. so not sure if they will help as i have unlocked it.
-
IPhone 5 keeps shutting down and needs rebooting even when fully charged?
My iPhone 5 keeps shutting down when left unattended. This requires a full reboot and this doesn't always work either. Sometimes it requires a full reboot several times. Has anyone else had this problem?
I am having the same issue with my iPhone 5s. I travelled to the UK and my phone started having this issue over there (i have turned the cellular data off). I restored my phone last night but when it asked me to set it up again, i chose for it to set up from the back up i had stored on my Mac. The problem is still presistent even though it is shutting down less often. I am going to restore it to the factory settings tonight and see if I keep getting the same issue I will take it to a Mac Genius. However if it works i will let you know
-
My iphone keeps shutting down when i try to edit a picture
My iPhone keeps shutting down when I try to edit a picture.
Submit a bug report at http://apple.com/feedback/iphone.html
-
Why does my iphone 3gs shut down when battery shows 80%. a couple of months ago is shut down at 60% but has continually gotten worse. this was before 5.0. i took it to a repair man and he tried a used battery, a new battery, and the original battery. nothing helped. 5.01 didnt help either. What is my problem?
Fully discharge the battery (till it shuts down and won't turn on) and then fully recharge it (100%). This will recalibrate the battery meter. You may need to do this a few times.
-
Iphone 3gs keep shutting down apps
Why does my iphone 3gs keep shutting down apps when I'm in the middle of using them? The battery is holding a charge and iTunes says my software is up-to-date, so I don't understand why this is happening! It is really frustrating when I'm trying to order something online and Safari keeps shutting down!
Thanks to anyone who can help me!Hi Rebecca,
I have looked on google for a fix to the same issue.
Apple has been aware of this issue dating back past 2008 but they have not released a fix.
Apparently the only way to fix it is to "do it yourself" everytime, by resetting your iphone to factory settings. And reinstalling your applications again.
I just brought an iPhone 4 in New Zealand, and I have only 9 applications on my phone. So it can't be an issue of 'too many' apps.
Sorry this doesn't help. The balls in Apples hands here. -
My iPhone 4S keeps shutting down
hello, my iPhone 4S keeps shutting down saying the battery is drained even if I have hardly used it, then when I plug it it it says I have 45% battery.
What to do?
thanks
SarahI have the exact same problem...Apple Support tried multiple things (including full restore) and nothing worked so they told me to get a new phone. I'm on my 3rd phone, nothing's working. They just keep giving me new phones and don't seem to have a fix for me. Going back to the store again this weekend for a 4th phone, not happy with Apple.
-
HT4623 My iPhone 4S keeps shutting down after I upgraded to iOS7
My iPhone 4S keeps shutting down after I upgraded to iOS7
This has happend twice to me in the past 12 hours since I just updated to iOS 7.0.2, but did not happen after I updated to iOS 7
Last night the operating system crashed to the Apple symbol (a reset) when browsing the settings menu.
Perhaps it's a bug with the movement tracking? Seems to be connected with sudden movements (I noticed it shut off when I quickly lifted the phone up to look at the screen) - perhaps the background parallax is glitching the system to a software reset? If my problem persists I may temproarily disable the parallax to see if that mitigates the resets.
To be clear, the update to iOS 7 didn't precipitate this problem, and I updated to iOS & on the day of its release (9/18).
This used to happen to me sporadically on my iphone 4s on iOS6, usually when my battery was anywhere at 40% to 5% - though I suspect that was because I was due to re-set the battery by completely draining it.
Is anyone else having this issue with their iPhone 4S?
I'm using a Verizon iPhone 4s 64 GB, still in excellent condition. -
My iPhone 4 keeps shutting down and won't switch back on unless I plug it into charger. It's then coming hop iOS 6 and connect to iTunes?
Yes I've connected it to iTunes.. Reset the phone completely and synced phone again. It's also turned off twice today and when it comes back on its saying searching in the top left corner were your signal and network carrier should be?
-
My iphone 5 keeps shutting down randomly without warning. This happens during the day or even over night when it's plugged in. Any ideas what's causing this?
If you're restoring from a backup, try restoring as a new device in order to test it. If it stops doing it, that means there is something in your backup file that's corrupted, or maybe one of your apps is causing the problem. If it still does it, it's probably a hardware problem, and you should make an appointment at your nearest Genius Bar to have it evaluated.
-
Iphone overheats and shuts down when charging ?
hello,
since i have had my iphone 4s replace in april my iphone overheats and shuts down when charging?
can anyone help?My 4S has recently shut down twice so far due to heat: Once in 100+ deg. in Arizona, when I left the phone in direct sunlight too long (that'll kill anything), and once just today, 96 deg. in Colorado, with the phone in my shirt chest pocket, not in direct sunlight. Each time, the phone was also encased in the hermetically sealed "Lifeproof" case, which probably contributed to heat build-up. If you're using a similar case with yours, either make sure to keep the phone in a cooler, shaded area, or just take it out of the case when the temps are this high. Definitely don't leave it in direct sunlight! In my case, although the 4S seems more heat-sensitive than my previous iPhones, I still find this behavior within acceptable parameters. But I wonder whether the overheating episodes might cause permanent damage...?
-
My iPhone 4 keeps shutting down. Even in the middle of a call.
Most likely faulty battery. Make Genius reservation and take to Apple Store for quick free battery diagnostic testing.
-
My Facebook app keeps shutting down when I try to see my inbox messages
MY Facebook app keeps shutting down when I try to open my inbox messages . It happens on both my iPhone and my iPad
I'm having the same issue and I think I've figured out why: apparently, Facebook had an issue with it a few days ago and shut them off until they've fixed it. Here's a link to the info:
http://www.opposingviews.com/i/technology/gadgets/facebook-shuts-down-midnight-m essage-delivery-app-after-it-allows-users-read
So unfortunately it doesn't fix our issue but it explains it at least! -
My iPhone 4 keeps shutting down. The past 3 days it's taken at least 2hrs to come back on. It constantly has no service and tells me system restore is needed. Under diagnostics it shows panic.plist. I've had my phone a year and 3mths. I hear I need to go to apple to get a replace as this is a software issue. It isn't under warranty. Will they replace it or is it a waste of my time? I recently just got the iOS update and now my phone gets hot to the touch also. Please help. My upgrade isn't until summer of next year but I need a phone that works and will get signal!
Make an appointment at
http://www.apple.com/retail/geniusbar/
Out of Warranty replacement for iPhone 4 is $149 US;
you will get the same model, color and capacity you have.
If your current iPhone was locked to a wireless provider,
the replacement will be locked to that same provider.
Maybe you are looking for
-
Unable to open Adobe Reader with ability to changes PDF to word
adobe reader with ability to change from pdf to word stopped working I purchased a new year and it does not work?
-
Single Screen Print Snippet in Multiple Topics - Rectangle Maps Depending on Topic
Our firm uses RoboHelp 7 HTML. Our training department is thinking of using RH7 as a self-guided training platform. We have been experimenting with a single snippet in multiple topics and trying to overlay a rectangle image map on different portions
-
Latest 15'' quad core i7 2.0 vs 2.3 retina macbook pro
Hi, I consider buying the 15'' macbook pro with retina dispay. My primary use of the macbook is iOS applications development, but sometimes I use it for small video/audio editing. Is there any reason for me to upgrade to 2.3 or stick with the base on
-
CA Wily Interoscope Issue...No Dashboards Available
Hi experts. We have installed Wily Interscope and configured it with our SOLMAN so that it can collect our Portal's Java Performance Data. But when I login to the Willy Website (using the URL...http://<SOLMAN HOST>:8081/webview/jsp/login.jsf;jsession
-
HT201269 How can i transfer sent email from my old iphone to the new one?
Trying to figure out how to transfer sent email from my old iphone 4 to my new iphone 5s. Anyone have any idea?