IPhone 5 lock button malfunctioning

When I turn on my iPhone 5 with my lock button, it doesn't even turn on until I press it again. I even restored it a few times to see if it was software problem.

Contact Globe, they handle warranty/support for your iPhone, & your phone is still under warranty.

Similar Messages

  • So my iphone 4 lock button broke  i havent had it for a year yet what can i do???

    so my iphone 4 lock button broke  i havent had it for a year yet what can i do???

    Take it to an Apple store.

  • IPhone 5 Lock Button Broke

    Hi, just this last week my iPhone's lock button has started playing up. It isn't locking when i press the right part of the lock button but is when i press the left side of the lock button. A few friends have told me to go into the apple store but i have done this before and they don't seem very helpful if you're not purchasing anything, i suppose it just depend on who you have serving you. Anyways just wondered can anyone shed any light on this? my iPhone has just gone out of warranty on the stroke of new year which is just great, this leads me to think nothing can be done. But please if anyone has any information it would really help thanks.

    Apple announced a lock button repair/replacement program today if your serial number is on the list.
    https://ssl.apple.com/support/iphone5-sleepwakebutton/

  • My iPhone 5 lock button does not respond anymore I have heard this is a common fault with the iPhones?

    My iPhone 5 lock button does not respond at all I have heard that it's quite a common problem with the iPhone are apple fixing them or do I have to pay to get it done?

    As long as the iPhone is a UK ( I assume you are in UK ) purchased iPhone from the normal authorised Resellers ,Apple and the UK carriers and those selling the Carrier's  products like CPW or Phones -4 -U etc

  • Iphone 3GS Lock Button

    Hi
    I have an issue with my iPhone - the lock button for some reason, decides to either press itself over and over (as if I were clicking the button repeatedly) or just seems to try and turns itself off, bringing up the slide off screen. The button is not visibly depressed and I've even opened it up and taken a look for any mechanical reason.
    So, I've tried restoring from backup, restoring from factory settings and reinstalling iTunes (whilst doing the other two steps). Software is also all up to date!
    Hopefully someone out there has had the same issue and managed to find a solution..!
    Cheers
    Greg

    Sounds like it either got wet or was physically damaged somehow.

  • HT1688 iphone 5 lock button not working. THe phone is 9 months old. What to do??

    iphone 5 lock button not working. THe phone is 9 months old. What to do??

    Then you still are in your Apple one year hardware warranty and can get it replaced/repaired.

  • How to fix iphone 5 lock button??????

    My iPhone 5 lock button just broke unexpectedly!!!!! It barely works unless I press down with added pressure!! Help!?!?!?

    TMI (too much information - I don't want to know about your toilet activities and I guess neither does anyone else here)
    you could (once the phone has dried out and you hav waited a few days and are game to turn it on) go to settings/general/accessibility and turn on assistive touch.  A little button will appar on the screen and you can drag it around if it gets in the way.  If you tap on the button then tap on device then hold the little padlock for a while it will turn the phone for you
    Message was edited by: Ocean20

  • IPhone 4S lock button extreemly stiff?

    Today my iPhone 4S lock button suddenly became stiff and requires a lot more force to depress, I can't see any dirt beneath the button. Is there any fixes for this? I knocked the back a few weeks ago and its cracked on the other side, will I still be covered by warrenty if I take it to the Apple store?

    your phone will NOT be covered by warranty as it's clearly sustained accidental damage.  You can have your phone replaced for $199 ($59 if you purchased AppleCare+).  That's what Apple will offer. 
    You can try a 3rd party iPhone repair shop if you don't want your phone exchanged.

  • IPhone 4 lock button broken, won't turn on

    iPhone 4 lock button broken, used assistive touch for the last several months. Today iPhone turned off in my pocket and is unresponsive to even plugging it into charger. Is there any way to get it to restart?

    There is nothing you can do as you won't be able to reset the device.
    You can wait until the battery goes flat then try connecting it to power so it restarts. If the same issue occours then you'll need to restore it on iTunes by entering recovery mode.

  • My iphone 4 lock button does not work, i turned it off using assesive touch, now it wont turn back on? got any tips for fixing this problem!

    my iphone 4 lock button does not work, i turned it off using assesive touch, now it wont turn back on? got any tips for fixing this problem!

    Hi, braidenwhitesidemate. 
    Thank you for visiting Apple Support Communities. 
    I would recommend going through the steps in the article below.  If the issue persists, see the section labeled Issue not resolved.
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/ts2802
    Cheers,
    Jason H. 

  • My iPhone 5 lock button is not working

    Dear sir,
                  My iPhone 5 lock button is not working please give me an new iPhone I given an compliant on apple store in Bangalore in imagine store in Mastri mall there not responding to my complaint please I suggest you to please replace an iPhone to new one please I suggest you my sleep wake button is not working from few days I love my iPhone please I suggest you to give an new iPhone I thought apple will sought out my problem please I request you I am from Bellary Karnataka India please I request you sir ....please

    Hi Atique ur rehman,
    Thanks for your query.
    If the sleep wake button on your iPhone is unresponsive, first try and reset all setting by going to Settings>General>Reset>Reset All Settings.
    If this does not resolve the problem, I would sound more like a hardware based issue.
    I would recommend that you contact AppleCare so they can run further tests and diagnostics to help you solve your solution better.
    If you can also access an Apple Store Genius Bar or Apple Authorized Service Center, that would be much better.
    Go to https://locate.apple.com/country for further support with your device!
    Thanks,
    KL

  • IPhone 4S lock button sticking

    My iPhone 4S lock button is stuck in one place is there anyway to fix it or not

    I would probably just take it somewhere to get fixed.

  • Iphone 5 lock button freezes buttons

    My iPhone 5 lock button presses fine and is smooth but when I press the button it screenshots and then freezes both the home and lock buttons from working. I am wondering why this is and if there is an easy way to fix this.

    Hello jason0819,
    It may help to reset your iPhone.
    iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/HT1430
    If the behavior persists, the next step would be a restore of the device.
    iOS: Back up and restore your iOS device with iCloud or iTunes
    http://support.apple.com/kb/HT1766
    Cheers,
    Allen

  • Iphone 5 Lock button Broken! Will i get it replaced?

    So my iphone 5 lock button started to only work on the left side about 2 months ago.
    My nearest apple store is quite far away so o decided to cope with the issue. But not the button does not work at all, it has no click spund and is just broken all together.
    If i travel down to my nearest apple store will i get a replacement? Need to know since the journey alone will cost me a lot of money so i do not want to waste my time.
    Cheers!
    P.S make Apple stores in Wales!

    If the Apple Genius find evidence of misuse or dropping as IW has said it will not be covered by the warranty
    They do not make it up ,if iPhone 5 is pristine and no evidence of damage it will be replaced under warranty
    UK Apple Stores are very fair in my experience
    Make sure you back it up ,if you can as the iPhone will be replaced not repaired

  • My iphone 5 lock button is broken, can apple repair or replace it with a new one?

    my iphone 5 lock button is broken & i was wondering if apple can repair it or replace it with a new one?

    Yes, apple can help you with this. See this website for how https://www.apple.com/uk/support/iphone5-sleepwakebutton/

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