Iphone 5 no longer recognized by macbook pro.

So my iphone 5 is no longer being recognized by my 15 in. retina macbook pro. I've tried multiple cables but the iphone is not charging through the computer in either usb port and does not show up in iTunes, Image Capture, iPhoto, Disk Utility, Finder, etc. The phone charges only through a wall or car charger but NOTHING happens when I plug it into the computer.
Attempted Solutions:
tested multiple other usb peripherals, everything else functions as normal.
Restarted phone and computer.
Reset macbook SMC.
Running OSX 10.8.4  iOS 6.1.4
edit: Just tried putting phone in recovery mode. iTunes did not ask to restore from backup but it did recognize the device was plugged in. When navigating away from the "summary" tab, the phone disconnected. Screen still showed iTunes symbol and cable (recovery mode screen)

Did you follow all steps in the article below?
http://support.apple.com/kb/ts1591

Similar Messages

  • IPhone 4S not recognized by MacBook Pro

    Mac OS X Lion - Version 10.7.4
    iPhone 4S
    Tried troubleshooting all over the internet on this one and have finally given up after countless attempts. Any help here would be greatly appreciated.
    So my iPhone 4S works fine with one exception, it will not take a charge or sync on my MacBook Pro anymore. Not sure what I did (or what update did it) but I'd like to fix the issue if possible.
    I have an iPod shuffle, iTouch and iPad 2, all of which sync fine on the MacBook Pro.
    The iPhone 4S charges in my car, through all wall outlets and is set up on iCloud and syncs fine with iPhoto, iCal, and any purchases made on iTunes. The big reason I need to get this fixed is to move the videos I have on my iPhone onto my MacBook.
    I've tried different cords, restarting both the MacBook Pro and iPhone, resetting the iPhone etc. etc.
    I'm at a loss other than taking the iPhone and MacBook into an Apple store. I feel like I've read countless threads on this same issue but no real fixes.
    Does anyone have a solution?

    Thought I would add a quick update.
    I tried plugging my iPhone 4S into a different MacBook Pro and no response there either.
    Safe to assume it's the phone at this point???
    Think I may just take it to the Apple Store if nobody has any ideas.

  • IPhone 4s not recognized by MacBook Pro nor iTunes

    I am currently running iOS 6.0.1 on my iPhone 4s and OS X 10.9.4 on my MacBook Pro Retina Late 2012. I recently reformatted my computer by means of a bootable OSX installer and I did a completely clean install. For some reason, my iPhone is able to charge, but not recognized by my computer nor iTunes at all. Nothing comes up.
    I have followed the directions in the following:
    http://support.apple.com/kb/TS1591?viewlocale=en_US
    and
    https://discussions.apple.com/message/24169239#24169239#24169239
    Neither solution seems to be working. I have done the following:
    reinstalled my iTunes multiple times
    reset my networking on my iPhone a few times
    restarted my computer
    updated all my software
    checked to make sure USB cables work
    tried multiple iPhone charging cables
    I'd greatly appreciate some guidance in regards to this. Thanks!

    Ralph Landry1 wrote:
    When you say a bootable OS X installer where did you get the installer?  Is it one you created yourself?
    You might want to try restarting the MacBook Air holding the Command and R keys.  From Utilities on the menu bar, choose Install Mac OS X.  That will reinstall using an installer from Apple.  Install and see if that changes the behavior.
    I did the following from this website:
    http://www.macworld.com/article/2056561/how-to-make-a-bootable-mavericks-install -drive.html
    Option 1: Use createinstallmedia
    Hidden inside the Mavericks installer is a Unix program calledcreateinstallmedia, provided by Apple for creating a bootable Mavericks installer. If you’re comfortable using Terminal, it’s a relatively simple tool to use. The program assumes your account has administrator privileges.
    Note: This method does not work in Snow Leopard. It works only in Lion, Mountain Lion, or Mavericks. (The resulting installer drive will let you install Mavericks over Snow Leopard, but you can’t create the installer drive while booted into Snow Leopard.) If you need to create a Mavericks install drive while booted into Snow Leopard, you should use the Disk Utility instructions, below.
    Download the Mavericks installer from the Mac App Store and make sure it’s in your main Applications folder. (This means that if you followed my advice to move the installer out of your Applications folder, you’ll have to move it back, at least temporarily. The Terminal command I’m using here assumes the installer is in its default location.)
    Connect to your Mac a properly formatted 8GB (or larger) drive. Rename the drive to Untitled. (The Terminal command used here assumes the drive is named Untitled.)
    Select the text of this Terminal command and copy it:sudo /Applications/Install\ OS\ X\ Mavericks.app/Contents/Resources/createinstallmedia --volume /Volumes/Untitled --applicationpath /Applications/Install\ OS\ X\ Mavericks.app --nointeraction
    Launch Terminal (in /Applications/Utilities).
    Paste the copied command into Terminal and press Return. Warning: This step will erase the destination drive or partition, so make sure it doesn’t contain any valuable data.
    Enter your admin-level account password when prompted.
    The Terminal window displays the progress of the process, in a very Terminal sort of way, by displaying a textual representation of a progress bar: Erasing Disk: 0%... 10%...20%... and so on. The program then tells you it’s copying the installer files, making the disk bootable, and copying boot files. Wait until you see the text Copy Complete. Done. (see the screenshot below), which could take as long as 20 or 30 minutes, depending on how fast your Mac can copy data to your destination drive.
    You now have a bootable Mavericks-install drive.

  • IPhone Camera not recognized by MacBook Pro

    My camera is neither being recognized by Image Capture, nor by iPhoto.
    This was working fine (iPhoto auto-launching to download the camera roll) before my vacation, and now I have 1000+ pictures on my iPhone that I want to download.
    During my vacation I changed timezones, used airplane mode, etc.
    Is there any way to get all of these photos off my iPhone without wiping the entire thing?
    The whole phone still works properly, it still takes photos (I'm up to 1094 now).
    Thus far I've tried rebooting everything, turning the iPhone off for a while, letting it be plugged into my laptop over night... Nothing works so far.
    MacBook Pro   Mac OS X (10.4.10)  

    When I plug in the iPhone, I get the following in the console.log:
    Jul 23 10:59:19 Crainte kernel[0]: USBF: 3331.256 AppleUSBEHCI[0x3839000]::Found a transaction which hasn't moved in 5 seconds on bus 253, timing out!
    Jul 23 10:59:31 Crainte kernel[0]: USBF: 3343.257 AppleUSBEHCI[0x3839000]::Found a transaction which hasn't moved in 5 seconds on bus 253, timing out!
    Jul 23 10:59:43 Crainte kernel[0]: USBF: 3355.258 AppleUSBEHCI[0x3839000]::Found a transaction which hasn't moved in 5 seconds on bus 253, timing out!
    Perhaps the camera device is timing out somehow...
    I'm going to drive out to an Apple store to see if they can download the photos for me... and then maybe try a restore...

  • USB drive no longer recognized in macbook pro but recognized by other macbook pro

    USB drive previously recognized, removed without correctly ejecting, now not recognized at all.  Tried it in other macbook pro and it popped up just find.  I can see it in Utilities/Disk Utility area and tried to repair but still not showing up in Finder.

    You may get more specific help in the Notebooks section https://discussions.apple.com/community/notebooks/macbook_pro
    This area is for the Mac Pro (desktop).

  • Videos no longer recognized by MacBook Pro

    A novice here.  I have home videos that used to work (.m4v and .mkv) but they no longer do.  The size appears to be what they always were (4.12+ GB) but the icon is now solid white and is no longer recognized by anything (QuickTime, Preview, etc.).  Can you help me?  Thanks!!!

    Get VLC for those videos. Works fine in ML.
    Your Perian is probably broken.

  • I seem to have at least two, and maybe four, iCloud accounts, across my iPhone, my iPad and my MacBook Pro. Can I combine them into one iCloud account?

    I seem to have at least two, and maybe four, iCloud accounts, across my iPhone, my iPad and my MacBook Pro. Can I combine them into one iCloud account? I have been able to log into what appears to be three of the four iCloud accounts I have. Two of them seem to be remarkably similar, and one appears to be only for my MacBook.I think I know which one my iPhone is backing up to, as I successfully restored from a back-up last week. The fourth iCloud account I can't access via password or security questions. Any advice would be much appreciated.
    Thanks.
    Cheers,
    Aaron
    Melbourne, Australia

    You cannot merge accounts.

  • How can I sync my iPhone 4 with a new MacBook Pro without losing all my data and settings?

    I used to sync my iPhone 4 with a PC running Windows XP until the hard drive died. Thankfully, I already had a backup of all my iTunes media (Songs, TV Shows, Movies, Podcasts, Apps, etc), so when I bought a new MacBook Pro, transferring my iTunes library was easy.
    My problem now is that I want to sync my iPhone 4 with my new MacBook Pro without losing all the data and settings. I have already used iTunes to back it up and transfered my purchases onto the mac. I just need help to sync the iPhone with the Mac without losing app data, emails, contacts, settings.
    Everytime I click on the tabs (to sync contacts, apps, music, et al), I get an error message that reads:
    "Are you sure you want to sync apps? All existing apps and their data on the iPhone “Ryan's iPhone” will be replaced with apps from this iTunes library."
    What do I do? Any help would be greatly appreciated.
    Thanks,
    Ryan

    Read through this helpful document on this subject: https://discussions.apple.com/docs/DOC-3141

  • HOW DO I DOWNLOAD IPHONE MUSIC & videos to my MacBook Pro?

    What is the exact procedure for downloading my Iphone videos & music to my MacBook Pro.?

    LexSchellings wrote:
    Assuming you still have the CD's and they are still readable:
    Delete everything "jumbled" from your iTunes Library.
    Insert the CD, and do not read them into iTunes, but copy them instead  into a folder with the name you want in your iTunes Library afterwards, insert the next CD and copy it into a second folder (different name), etc.
    Then put the first folder into Yourname/Music/iTunes/iTunes Music/Automatically Add To iTunes folder.
    Start iTunes and see it appear in the iTunes Library. Close iTunes, do the same with the next folder, etcetera
    That was excessively complicated, and NOT how you import CD's into iTunes.  I have imported nearly 1000 CD's into iTunes and never once, not once, have I fulled around with folders.  That is done in preferences.  That's not how iTunes works.  William needs to post his question to the iTunes for Mac forum, where much easier solutions will be provided. 

  • How can I sync my iphone 4s calendar to my macbook pro without using cloud. I can sync from macbook to iphone but not visa versa.

    How can I sync my iphone 4s calendar to my macbook pro without using cloud. I can sync from macbook to iphone but not visa versa.  I have not upgraded to Lion so I am not using iCloud. I also have tried send an invite from the calendar so it will appear in my mac mail account. No luck on either.
    Thanks!

    Follow the steps given here...
    Syncing to a "New" Computer or replacing a "crashed" Hard Drive

  • My wife and I both have the iphone and we use my macbook pro with iTunes to sync our ipods. When I do something on my iPhone it shows on hers. How do I set up her a seperate iTunes acct on my mac so she can operate independent of me?

    My wife and I both have the iphone and we use my macbook pro with iTunes to sync our ipods. When I do something on my iPhone it shows on hers. How do I set up her a seperate iTunes acct on my mac so she can operate independent of me?

    There's info here on setting up separate libraries and user accounts. You won't have to reload (or re-import) all the music, just copy it.
    The reason I suggest separate accounts on the Mac is because if you have the two libraries under the same user account, iTunes will also open the last library that was open in that account, and you'll always have to be mindful of which library that is. If you open iTunes and find it's not your library, you'll have quit, relaunch holding the option key and select the other library.
    No, you won't have to log in and out of the Mac. (If I'm understanding your question here.) Multiple accounts can be logged in at the same time. And with fast user switching, you can toggle between user accounts.
    I'll admit that maintaining the two libraries gets a little tricky, because if you share all the same music, you'll have to add it to one and update the other. (That won't happen automatically.) But I think Home Sharing makes this much easier to do.
    Hope that helps!

  • How can i sync my iphone 5 calendar with my macbook pro calender

    how can i sync my iphone 5 calendar with my macbook pro calender

    On the iPhone: Settings > iCloud > Calendars to on.
    On the MacBooK: Apple Menu > System Preferences > iCloud > Calendar to on.

  • I updated to iOS 6 on my iphone 4 and updated my macbook pro with and now my mail is not working at all on my iPhone.  I can receive/send on my laptop, but not my iPhone!! Can someone help?

    i updated to iOS 6 on my iphone 4 and updated my macbook pro  and now my mail is not working at all on my iPhone, whether on wifi or 3G.  I can receive/send on my laptop, but not my iPhone!! Can someone help?

    Which email provider are you using?  If it's Gmail, try unlocking your account here: https://accounts.google.com/DisplayUnlockCaptcha.

  • My Apple TV no longer sees my MacBook Pro / Itunes Library.

    My Apple TV no longer sees my MacBook Pro / Itunes Library.  Apple TV tells me to turn on Home Sharing on my computer, which I have.
    Also:
    1. All other ATV connections are working (Netflix, movie previews, etc.)
    2. I have all the latest updates for ATV and Itunes
    3. Home sharing is turned on for both ATV and MacBook Pro Itunes
    4. I am correctly logged in to my Itunes account on both ATV, and Itunes on the MacBook Pro
    5. Everything had been working perfectly for approximately one year until yesterday.
    I'm not sure what to try next.
    Thanks.

    Thanks.  I just closed Itunes, came back today to check it out and the pull down menu with "Computer" or "Apple TV" was inexplicably back again and everything now works.  I had tried restarting Itunes, the modem, and router before with no luck.  Anyway, it's magically working.
    Thanks.
    KGEye

  • Hi, I want to use my number for iMessage on my iPhone only and on my macbook pro use my apple id/email and not my number. Also how do i stop the iMessages on my mac appearing on my phone.

    Hi, I want to use my number for iMessage on my iPhone only and on my macbook pro use my apple id/email and not my number, how do i do that? before i updated my phone thats what it was like but now that ive updated i dont know how to change it. Also how do i stop the iMessages on my mac appearing on my phone. can you please help. Thanks

    I tried that but on my iphone i can only click on my email and my number is checked but its in grey doesnt allow me click on it and on my Mac, its the opposite, my email is checked but in grey so doesnt allow me to click on it. im realy confused

Maybe you are looking for

  • Brand New Macbook Pro Won't charge

    I recently joined the Mac world, and purchased my first Mac, a Macbook Pro. I have had it less than 3 weeks and the battery won't charge. I have called the support line, several times and they had me take the battery out put it back in press 4 keys a

  • TS1307 Can't Send Mail in OS 10.6.8

    I cannot send mail. This has been an occasional problem. I'd send and a pop-up would offer me choice: Cancel, ~Trash, or Save as Draft. I'd save and successfully send as a draft. The last few days I've had to the saved draft and send in  Eudora. Toda

  • The installer disc could not be found?  MacBook Pro - BootCamp

    I have a late 2011 MacBook Pro running OS X Lion 10.7.4.  I receive the "installer disc could not be found" error in my Boot Camp Assistant (ver. 4.0.3) after I have selected the "Download the latest Windows support software from Apple" and "Install

  • Add a button in javabean class

    hi how can i have an add button in my class, i what an action listener in my class which will allow me to have a button to add a record in my javabean,i what to have createInsert button,how can i create that in my class.am not yet connect to database

  • Jdeveloper 11 r1: An unexpected severe error has ocurred in Jdeveloper

    I often get this error while working on jdeveloper r1 I checked in forums and I saw that other people have similar error too. JDeveloper 11g R1 Unexpected severe error But i am not sure its the same issue since i have different error log and it is no