Iphone 5 "no service" after unlocking

i just recently bought iphone 5 and unlocked it !!
when i plug into itunes it says congratualtion !! you iphone has been unlocked.....but when i put my sim card in for Family Mobile (t-mobile) it says no service !!
can someone help me out please

Call T-Mobile.
Correction, get one of these: http://www.t-mobile.com/shop/phones/cell-phone-detail.aspx?cell-phone=t-mobile-m icro-sim-card
and then Call T-Mobile.

Similar Messages

  • HT5554 no service after unlock

    i got my iphone 4 unlock.....but after unlock it display no service...it has cydia too..

    Sorry, we can't assist with hacked devices here on Apple's support site.

  • IPhone 5 says "No Service" after unlock

    Hello,
    I recently bought a secondhand iPhone 5 from my girlfriend which was locked to the Vodafone UK network. I'm currently with Virgin Mobile UK so I looked into getting the iPhone unlocked to use with my current SIM.
    I came across a seller on eBay who unlocks iPhones and has very good reviews, so I purchased an unlock request through them. Yesterday morning I received a message from the seller informing me that the iPhone was ready to be unlocked and gave me instructions on how to complete the process.
    When I connected the iPhone to iTunes, I was greeted with the "Congratulations, your iPhone has been unlocked" message. However, when it comes to inserting a SIM from a different network, it just says "No Service" in the top left of the screen.
    I've seen quite a number of threads about this issue and I've tried several different methods of resolving it. I have tried:
    Trying multiple SIM cards (it will work with the Vodafone SIM I have but not with ones for other networks)
    Toggling Airplane Mode on/off
    Resetting the network settings
    Erased all content and settings
    Restored the iPhone via iTunes (iTunes is up-to-date)
    I'm quite stuck on what to do now. I've contacted the seller who's assured me that the phone is unlocked and send me a "GSX Report" (whatever that is). Any help or advice would be much appreciated.
    Many thanks

    Just wanted to give an update on this for those who may be experiencing the same problem.
    I spoke to someone from Apple a few days ago who tried to help me resolve this. They confirmed that the phone was unlocked. After going through some of the fixes I've tried already, they suggested it may be a problem with the SIM cards I was using and recommended getting a brand new one to try.
    I got my new nano SIM through from Virgin Mobile yesterday, transferred my number and contract across and now it's all working perfectly.
    I'm not really sure why people on here were so reluctant to give me advice on what to do. When I told Apple that I got the iPhone unlocked through an eBay retailer, they didn't question it at all. They said nothing about it being hacked or that I should have gone through the carrier, and they assured me that the phone was completely unlocked.
    Oh well. I'm glad it's working now. Thanks Apple!

  • HT201415 How to Fix no service after unlocking iphone 4 online, by giving imei number?

    I unlocked my iphone. 4 from at &t. I gave my imei number and was unlocked. When i put in a smart micro sim (philippine carrier) it says
    No service. I took out the sim card and put it on, restored, updated my ois, turned off and on, but still says no service. Help please?

    Then your friend hacked the iPhone and that is why you get no service message.
    You have also at that moment void any support from this and other Apple sites.
    Your iPhone is locked to AT&T and only AT&T can officially unlock, no one else can especialy your friend.
    Good luck.

  • No Service after unlock?

    Hi,
    I asked my current provider Vodafone to unlock my iPhone 4, which they did.
    Recently I tried putting a T-Mobile sim card in it, to test it, but it just came up with No Service instead of finding a signal.
    The iphone is fully up to date etc, so what else can I try?
    Thanks a lot
    Chris

    Hi,
    The T-Mobile sim is definitely working, as it is in my 4S at the moment, but won't work in the unlocked 4.
    BUT, when I tried the T-Mobile sim, I didn't connect it to iTunes at all.......just tried the sim, it didn't work so took it back out! I think you may have solved the issue then.
    As I will be putting my girlfriends micro sim in the unlocked iphone 4, will it work OK with a new itunes account etc, as she doesn't have one yet....to complete the unlock, and get the congratulations message?
    Thanks

  • IPhone sleeps immediately after unlock button press.

    I have an iPhone 4 and iPad 1 that both have this issue. Every once in a while, maybe 1-3 times a week, when I hit the unlock button, it will flash the screen on for a fraction of a second and go back to sleep. I then have to hit the button again before I can slide to unlock and use it. Has anyone else had this issue? Any tips on how I can get it working right again? It is quite rare that it happens to me but still a little annoying that both of my iDevices are doing this. Thanks!

    Hey aaaTiger...
    Like DaVBMan said... this is by design... If the phone didnt' allow you to answer without unlocking then you would miss the call.. Since the phone didn't technically unlock it goes back to a locked status when completed... As designed by apple...
    When you make the phone call you've initiated the phone by saying you want to do the call, and therefore allows you to do whatever else you want while it is unlocked...
    The point that you are describing is as designed and documented in the iPhone users manual on the website... To the best of my knowledge you can not change this since the phone is technically still locked... If you want to use it after you need to manually go through the process of unlocking it... Which is again the same process that you would need to do if you manually pressed the black button on the top of the phone which locks the device up...
    Hope that helps clarify the situation..

  • Help with unlocking - I am trying to buy a used SPRINT IPHONE 4S. After unlocking will it work with ATT

    I am trying to buy a used SPRINT IPHONE 4S.  Once I buy I plan to UNLOCK it ( Get it unlocked )
    Then can I use it with ATT ?
    Can someone please tell me whether an unlocked IPHONE can work with any cell company please ?
    That will be  a quick answer to my question.

    1. No. iPhones unlocked by Sprint can't be used with a different USA carrier.
    2. Not in this case. Sprint only unlocks iPhones for international use.
    (121497)

  • HT1937 my iphone still says No Service after i unlock it

    my iphone still says No Service after i unlock it

    Settings > General > Reset > Reset Network Settings
    Remove and reinsert the SIM.
    Replace the SIM.
    Contact the carrier to troubleshoot the issue.

  • After unlocking my phone my service won't work on iphone 4 in republic of ireland but will in northern ireland

    after unlocking my phone my service won't work on iphone 4 in republic of ireland but will in northern ireland

    Who unlocked it and  where ,which do you reside .The carriers in Eire are totally different to those in NI ( UK carriers )

  • When does Apple will take unlocking for Mexico (Telcel) iPhones seriously? Because That carrier give thousands of evasive responses to people that ask for an unlocking service after their contracts are done...

    When does Apple will take unlocking for Mexico (Telcel) iPhones seriously? Because That carrier give thousands of evasive responses to people that ask for an unlocking service after their contracts are done...

    This is the best invention to make people buy new devices. Why am I asking this to Apple???? Maybe I´m wrong and I have to ask to Microsoft or maybe Google? There is a law that obligates all carrier companies to unlock those devices that are off contract. But even with this, this company denies to do it. They suppor their idea in the fact that that law was published on Oct´12, so brilliantly they have solved to unluck only those devices bought after that date..... I have all those evidences but all are in spanish.....

  • I installed viber on my iPhone 5s. After entering my number, it says:" No Service It seems to be a problem connecting to viber's service.please check your connection and try again" Nevertheless I have connected to the internet. Could you please help me?

    I installed viber on my iPhone 5s. After entering my number, it says:"
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    Hello!
    Using a cradle with the Tungsten E2?  Tried bypassing the cradle and just use the hotsync cable?  Tried a different computer yet?  Somehow, the PC is having problems getting a signal from the device.  I assume you have the laptop charger plugged into the laptop during this?  Not going through a docking station or port-replicator.
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  • Hi All, Need help my iphone 4 lock after upgrape ios7.1 (no service). i buy a secondhand phone not know first apple id. please advise how to normalize

    Hi All, Need help my iphone 4 lock after upgrape ios7.1 (no service). i buy a secondhand phone not know first apple id. please advise how to normalize

    You will need the original owner of the iPhone to unlock it for you, or the iPhone will remain useless.  It has been Activation Locked, which is described here:
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  • HT4942 After Creating a new document or editing an old document in Pages on my iPad I no longer see the changes in Pages on my iPhone. iCloud services are on with both devices.

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    Just thought I'd add my solution, I decided to go with WebDAV and I think it actually works better than the iTunes way, the steps are pretty much the same but avoiding the iTunes interface just makes things easier and faster.
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  • HT201328 after unlocking from ATT and resetting iphone 3gs I keep getting the same error message "could not activate phone" neither Apple Store Tech or ATT were able to fix this . Any ideas?? TKS Sandro

    after unlocking over the phone from ATT and resetting iphone 3gs I keep getting the same error message "could not activate phone" neither Apple Store Tech or ATT were able to fix this .
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    “Could Not Activate EDGE” error message Update ...
    Well it’s going on day 6 and still sporadic to no EDGE on my iPhone. At one time, it was thought to be a defective iPhone – since my partner’s iPhone works just fine.
    After over three hours on the land line with AT&T and Apple, I was sent to the local Apple store for a replacement. Of course, as soon as I walked into the Apple store my iPhone worked just fine. ;-( The local store replaced my iPhone and suggested I go home and activate the phone as a NEW iPhone, that way if there was a bug in my data it would not carry over to the new phone. Did that and well… still sporadic to no EDGE. By the way, I have the Big White “E” to the right of the 5 bars and AT&T .
    AT&T said last week they has “Software” issues in my area, but the CSR I talked to did not know what the issues were or if they were the cause of my problems. He did say they would call me back today to see how my iPhone was doing, but alas, no call back.
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    I remember reading a while back about some problems others had when they upgraded to from 1.1.3 to 1.1.4. I never had those problems, but it sure looks like they may have started. Does anyone remember what the problems with 1.1.4 were, what was done if anything to correct them, and best of all any suggestions?
    By the way, this is Seattle, not some small – out of the way place where connection and signal strength is expected to be second rate. Also, I had full function of my iPhone from the day I bought it in June 2007, all the way up to Thursday March 20, at 2120.
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  • How can i avtive my iphone 4s after unlocked by carrier?i got the message my request couldnt be process,try later

    how can i avtive my iphone 4s after unlocked by carrier?i got the message when i connect it to itunes:'
    Your request couldn’t be processed.
    We’re sorry, but there was an error processing your request. Please try again later.
    imei number 012937001431948

    iOS: Resolving activation messages
    try to follow this

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