IPhone 5 No Service Issue (Connected/Dropped Cellular) Help please :)

Question

Hi Apple Forums!
I have a iPhone 5 (16gb) with Verizon Wireless.
Last week, while at the hair dresser, i was using my iPhone just fine and than boom, no service. I looked outside and noticed it was a little dark and stormy so i assumed weather was messing with my cell service. When the weather cleared up, my phone showed the 5 single bars, but all of them were empty. Not only that, but, my phone went through a cycle of "LTE" "3g" "1X". Confused, i plugged my iDevice into my computer and did a fresh restore. Set the phone up as a new iPhone (mainly because i don't have anything important on my phone).  As soon i was on the welcome to my new iPhone screen, i noticed in the top corner it already said no service. At this point i concluded that my SIM card might be going bad. The next morning i drove to Verizon and they told me that it's common for SIM's to go bad after a year of use(purchased the phone in May of 2013). Replacing the SIM card did not seem to help. The phone continuously/randomly had full service than dropped to no service and had the same symptoms as i experienced earlier. After this, i took the next logical step, i set up a repair with apple. I shipped my iPhone out to apple. After testing, apple explained to me that my iPhone passed all of their tests with no problems. I'm sure after hearing this anyone would be excited to get their phone back! After getting the phone out of the box and powering it on, i was thrilled to see signal. Knowing apple said they did not replace the phone or make any modifications, i was still a little skeptical but hoping apple was right. So around 5 minutes of having the phone powered on/ re-installing my apps, the phone's filled bars were empty, about 30 seconds after they dropped empty, the dreaded "No Service" appeared on my notification bar. Before i receive reply's asking to call Verizon and check signal strength in my city, i have two other phone's in my household, one being an iPhone, with Verizon. Both of the other phone's don't have cellular problems. Although my iPhone was said to pass the tests, are i not safe to assume that there is a hardware flaw in my phone? I'm an apple care customer so my hardware issues should be covered. Although apple is not able to replicate my problem, it does not mean that my device is not working. I cannot take the phone to an apple store due to my location. Has anyone had similar problems with the iPhone? I'm currently using an android device as a temporary replacement and it's driving me insane. I don't like the phone but as most of you know, phone's are important in modern day life. Has anyone had similar problems? If so, how did you go about solving it. I really want to use my iPhone again. I belive it is an internal error, maybe the motherboard is going bad? the antenna? i just am a little confused on how the apple tech's did not find the issue. Anyways thanks for the read and future comments:) best of luck to the all of you Cheers

Answer 1

If you have already had your phone checked and there is no hardware or software problem, then anything to do with service is a carrier issue and you need to contact your carrier.
Nobody here can help you with this because you need to contact your phone company/carrier instead.