Iphone 5 no wifi or bluetooth

my iphone 5 wont connect to any network thats succured even after the 6.0.1 update and when i try to turn my wifi on the loading wheel just spins but my bluetooth wont turn on. it hasnt been able to connect to succured networks since i got it. it just says "incorrect password".

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Try each of these in order until the issue is resolved.
If that does not resolve the issue, take the device to Apple for evaluation and possible replacement.

Similar Messages

  • IPhone 3Gs Network, Wifi And Bluetooth Off On 4.3.3

    Hi, it was two days (so from yesterday) that I have big issues with my iPhone 3Gs with iOS 4.3.3. It not have falls, so I don't think it's hardware problems, because it seems that all the connectivity modules restart. Network (3G or 2G), Wifi And Bluetooth seems to be off and again on, and repeats. First I try to restart, but nothing is fixed. Then I try to restore and insert backup, restore on DFU and insert again the apps, but this afternoon it restart the problems, and restarts itself two times. It strange because I see that the "Personal Hotspot" appears together with this issues. I posted images for explain better (the time is different because is not easy to shot the moment of the restart of the modules. I want to remak that since yesterday morning I never have this problems.

    ind my iphone is turned on turn this off and  wifi will come on again also do a network reset after this then you can turn FIND my iphone on again  job done
    Complete nonsense.  Find My iPhone has nothing to do with the grayed out wifi issue which you clearly don't understand - tuning it on and off does nothing. 
    ya donkey
    Your post is donkey excrement

  • HT4528 iPhone 4s no wifi or bluetooth

    Before update wifi would suddenly turn off occasionally. Now after latest update Wifi and bluetooth are disabled with no way to turn back on.Hard reboot did nothing...

    Not sure what a "hard reboot" is.  Apple does not mention such a term in ANY of their documentation.
    In any case, it sounds like your WiFi/Bluetooth chip has failed.  You'll need to bring your phone into Apple for replacement.  If you're outside your warranty period, it will cost $199 for the out of warranty replacement.

  • TS1559 I must say I am very dissapointed with some of apples ethics. I have spent thousands of dollars on iphones and ipods not to mention hundreds in the itunes store, I now have a iphone for I cant even get wifi or bluetooth on?

    I have tried every suggestion availiable. I have no service to my iphone 4 and would just like to use it as an ipod. I cannot connect to wifi no matter what I do, infact i can't even turn on wifi because it is will not move, like it is frozen or something. I am really choked that wifi and bluetooth are not availiable to me. I also dont not understand the reasoning in charging me 35 dollars to talk to someone about a products apple sold and provided me with. I have spent thousands of dollars on apple products over the last few years for kids, myself, and family, not to mention I have spent thousands in the Itunes store for these products that are of no use to me. It absolutely disgusts me! I also bought an i pod touch for my stepson four or five years ago. He came to me the other day and asked me if he could use one of my Ipods. I asked him where his was? He told me it never worked right from day one and kids being kids, he never told me. So I plugged it in charged it up and all it does is is make static when it's turned on. You cant even listen to music on it. with head phones or otherwise.

    Do you have a question?

  • Iphone 5 will not connect to home wifi or Bluetooth after iOS 7.1.1 update! Using unnecessary data please help!

    My iphone 5 will not connect to my home wifi or Bluetooth after I completed the iOS 7.1.1 update. Before the update I was able to connect to my home network with no issues. Now it rarely finds my home network (unless I'm right in front of the router and even still the signal is weak) and when it does find my home wifi network it frequently disconnects from it. I followed previous suggestions to turn off router or forget network settings and re-establish them but it continues to happen.
    This also happening with my Bluetooth connection. My iphone 5 would automatically connect to my home phone Bluetooth prior to the iOS 7.1.1 update. But now my device no longer connects, which means my home phone no longer rings when my cell phone is ringing.
    I probably would be less worries if I did not have to monitor my data usage with Verizon. However, I do have a limited amount of data to use and I recently reached the max and had to pay extra money due to my wifi being unable to connect. Can anyone please help me with fixing this?

    If you have Applecare take it back to the shop and demand a replacement.  If not you're stuffed.  It's a bug that they've put in the software to get you to buy another iphone.  You can maybe warm it up with an hairdryer near the speaker and then turn it off and put it in the freezer for 10 mins then retstart it and wi-fi is there.  It could also be a problem with the chip, if you do the freezer thing it comes back.
    Apple knows its a problem as there are millions of people out there that it is happening to, in my opinion get shut and get a Samsung!!!!    That's what i've done and love my new Samsung S3 Mini miles better than the iphone!!!!
    Go on youtube atnd look how many millions of people this has happened to.
    Someone needs to put this in the media so they will actually do something the robbing bleeders!!!!!
    Also whatever you put on these discussions will get it wiped if Apple don't like what you put!!!!

  • How can I tether via USB my iPhone 4S with iOS 7.1.1 to my MacBook with Snow Leopard 10.6.8 and iTunes 11.2.2 ?? Please note that at the same time Personal Hotspot via both WiFi and Bluetooth works perfectly!

    How can I tether via USB my iPhone 4S with iOS 7.1.1 to my MacBook with Snow Leopard 10.6.8 and iTunes 11.2.2 ?? Please note that at the same time Personal Hotspot via both WiFi and Bluetooth works perfectly!

    Hello, lustige luka. 
    Thank you for visiting Apple Support Communities. 
    The Personal Hotspot feature using USB  should be as simple as connecting the device to your Mac via the USB cable when Hotspot is enabled.  Here is some more information regarding this feature and an article that will provide some troubleshooting steps if you are experiencing an issue. 
    iOS: Understanding Personal Hotspot
    http://support.apple.com/kb/ht4517
    iOS: Troubleshooting Personal Hotspot
    http://support.apple.com/kb/TS2756
    Cheers,
    Jason H. 

  • How to fix grey wifi and bluetooth on iphone 3gs

    my iphone 3gs wife nd bluetooth turned grey after i downdraded from ios6.1.3 to ios 4.1

    Downgrading is not support by Apple.  We cannot assist you with any problems you've had after illegally downgrading your iOS device.
    Have a good day.

  • HT4623 I updated my iphone with IOS 7 and my wifi and bluetooth is not working. How can I go back to IOS 6?

    I have updated my iphone 4s with the last version IOS 7.0.2.
    At the beginning my screen freezing each time I enter numbers or letters (in iphone security code as well as texting in any app)
    Now, my wifi and bluetooth are broken. I have tried to activate them 3 days and nothing.  I am lost. I have no internet in my telephone plan, so, all my apps are not working anymore.
    How can I go back to IOS 6?
    My iphone will be working correctly again???
    Thanks!
    I very appreciatte any urgent answer .
    Paula

    Downgrading the iOS is not supported at all.

  • IOS 8.1.2 breaks Wifi and Bluetooth on iPhone 4s

    Since I upgraded my iPhone 4s to IOS 8.1.2, i am unable to use wifi or bluetooth.
    My wifi button is greyed out and I cannot turn it on.
    Bluetooth will just display a spinning wheel when i turn it on.
    I have tried resetting network settings twice, multiple re-boots/re-sets. Toggling Airplane mode. Turning off iCloud. All to no avail.
    Just to be clear, this is not an intermittent issue or a slowdown or anything like that.
    IOS 8.1.2 has completely disabled wifi and bluetooth.
    Anyone else having these problems or got a resolution?

    Yes, but first time in the several years to have a problem. Using Outlook on Mac with MS Exchange Server. I have Exchange set up on both iPhone and iPad. Talked to IT and they are making sure MS Exchange Server is fully updated tonight.

  • My iPhone 4 wont tether via WiFi or Bluetooth, after installing Lion

    I have not had any problems tethering until after the Lion upgrade. I have tried WiFi and Bluetooth and it looks like Lion is dropping the connection attempts from the phone.
    Bluetooth: I deleted the pairing on both iPhone and Macbook and redid the pairing. The PAN connects for a subsecond (green light) and then drops.
    WiFi: I removed the phone wifi from known networks and rejoined but no luck. The iPhone thinks it has a valid connection but the Mac wireless connection symbol is a pair of overlapping circles. It appears that some protocols are getting through but many are not.
    Nothing changed recently in firewall settings...
    Puzzled,
    Keith

    Sorry, but downgrading the software is not supported by Apple.
    Try to set up the phone as new device, as explained in this article:
    How to erase your iOS device and then set it up as a new device or restore it from backups

  • My iphone 4s wifi and bluetooth problem after updating ios 8? please help me...

    my iphone 4s wifi and bluetooth problem after updating ios 8? please help me...

    Hey there Abdulrahim0259,
    I would recommend that you use the following 2 article to help troubleshoot the Wi-Fi and bluetooth issues you are seeing, respectively:
    iOS: Troubleshooting Wi-Fi networks and connections - Apple Support
    And:
    iOS: Troubleshooting Bluetooth connections - Apple Support
    Thank you for using Apple Support Communities.
    All the very best,
    Sterling

  • Able to connect ipad 2 to iphone 4s personal hotspot via bluetooth or wifi, but no internet access when connected via wifi.

    I am able to connect my ipad 2 to an iphone 4s personal hotspot via bluetooth or wifi.  The problem is that I only have internet access with a bluetooth connection. Both are running ios 6.1.2 and I have tried to reset both to factory settings. Any suggestions would be reatly appreciated. 

    Please don't shout!   Using all uppercase means shouting on the internet.  If your keyboard is stuck please say so, otherwise people will think you are being obnoxious.
    Now the first question is, when you are saying connecting to personal hotspot, have you always been using the iPhone to connect to the internet?   Are you someplace where the only place to connect is available via tethering to the iPhone's celluar network?  Or do you have other options?

  • I have an iphone 4S and stupidly let it update to iOs 7 and now I cant get wifi or bluetooth. Anyone know how I can get back the previous update when my iphone was working perfectly?

    I have an iphone 4S and stupidly let it update to iOs 7 and now I cant get wifi or bluetooth. Anyone know how I can get back the previous update when my iphone was working perfectly?

    Your WiFi/Bluetooth chip has failed.  Bring the phone (and $199 if outside the warranty period) to Apple for replaceement.

  • The iphone 3GS dosen't accept the SIM card and the WIFI and Bluetooth is hidden..Please give me answer ..

    the iphone 3GS dosen't accept the SIM card and the WIFI and Bluetooth is hidden..Please give me answer ..

    is the iphone sim locked to another network?

  • IOS 7 on iPhone 4S WiFi and Bluetooth greyed out.  Help!

    I upgraded to iOS 7 last night.  WiFi and bluetooth were working fine.  When I woke up today, the WiFi toggle in settings was greyed out and the bluetooth toggle was missing and kept showing the "waiting wheel".  Help!!!!!

    All done now - the issue is with the WiFi chip - and when you update IOS it checks all components out to see if they are working correctly, then shuts them down if they are not.
    It is a hardware failure, and is pretty common with iphone 4S.... If your phone is over 12 months (and you didn't take out extended warranty) you have the pleasure of paying Apple £139 for a 'remanufactured' phone with 3 months warranty.
    Nothing like my expectation for a premium product (with a premium price tag) - its a component durability issue, nothing to do with the user, an Apple component fault. However forget it if you think it is Apple's problem, if it is out of warranty, they aren't interested.My love affair with Apple products is over, google products here I come...
    Rant over....

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