IPhone 5 not automatically connecting to home wifi.

I passed on my iPhone 5 to my son, he's still with the same network as me but it is not connecting to the home wifi, whereas I have a strong connection on my iPhone 6 and iPad. He is lucky to get 3G, most of the time it is only GPRS. I have tried reseting the network settings but makes no difference, help please?

Try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again. You will not lose any data by resetting, but it can cure some glitches.
If this does not help, setting it up as new device would be the next step:
How to erase your iOS device and then set it up as a new device or restore it from backups
Or, if you want to use your computer and iTunes instead:
Use iTunes to restore your iOS device to factory settings - Apple Support

Similar Messages

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    Update the firmware in your WiFi router. Look for an update on the manufacturer's support Web page.
    If you need more help please give the make, model, and version of your WiFi router.

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  • TS1398 After leaving a wi-fi connection my iphone will not automatically connect to the internet via the 3G network unless I turn it off and then on again. Is there a setting that can be changed to overcome this issue?

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  • Mac NOT automatically connecting to preferred wifi network

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    I have had wireless problems intermittently for a year, and seriously for 6 weeks. Apple denied the issue and was no help in spite of many tens of thousands of people on their own discussions complaining. I found a post suggesting a couple of things which fixed the problem. I don't know if both are necessary, but the first by itself does not solve the problem.
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    Open your network preferences, select 'airport' and advanced. Delete unused networks. Select your network.
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    Open DNS and write down your DNS server. Delete it and re-enter it manually.
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    Some users have reported solving this problem by resetting the NVRAM (PRAM.)
    If you've installed something called "iCleanMemory," or any other third-party software that is supposed to "clean" or "free up" memory, remove it according to the developer's instructions after backing up all data. Reboot and test. If there's no change, continue.
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  • Iphone 4s cannot auto connect to home wifi after updating to ios 6.1.2

    My iphone 4s will not auto connect to my home wifi after updating to IOS 6.1.2.  I can manually connect to my phone to wifi but it will get disconnect if I'mnot using the phone. Any way to reslove?

    Once the phone goes into sleep mode, it is supposed to auto disconnect from wifi to save battery. Are you saying that once you wake the phone up it will not auto connect at that time?
    Suggest you try and forget the network, then go in and try the reset network settings again and then try to rediscover the network and connect again. Have you tried to do a reset of the phone, but holding the sleep/wake and home buttons together until you see the Apple logo and then release?

  • Both of our iPhone 4s no longer connects to home wifi, iPad and iMac still do.

    Our home wifi appears to be working fine.  Our iPad and our computer are connected and have no trouble.  However, both my husband's and my iPhone 4s that have always been connected no longer connect.  It can see the signal, allows me to click on it an enter the network key, but then says unable to connect.  We reset our wireless hub but that did not help.  I restarted my phone and reentered the network key twice.  I'm fairly sure that it stopped working right after the most recent update.  Is anyone else having this problem?  I don't want to drain all my data down while I'm @ home.

    Update, the iPad worked all morning and the second that my settings button showed that there was a new software update, it disconnected from the wifi and is now behaving exactly like the iphones.  This has got to be an issue with the new software. 

  • IPhone 5 no longer connecting to home wifi after adding new iPhone 5s

    I just bought my husband a new iPhone 5s and successfully connected it to our home wifi; however, now my iPhone 5 won't connect.  All other home devices will connect without an issue. I've tried Reseting the Network Setting on my iPhone and that does not work.  It first gives me a message that states it is "unable" to connect to the network, then when I try again, it says the password is incorrect (and it is not).  I'ver tried turning my router off and on again as well.  Is there a way to just set an IP address maybe?

    Try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again. You will not lose any data by resetting, but it can cure some glitches.
    If this does not help, setting it up as new device would be the next step:
    How to erase your iOS device and then set it up as a new device or restore it from backups
    Or, if you want to use your computer and iTunes instead:
    Use iTunes to restore your iOS device to factory settings - Apple Support

  • IPhone 5s can't connect to Home-Wifi?

    Hello I have a iPhone 5s gold 16GB AT&T and it's not able to connect to my home-wifi.
    I got it Dec 24, 2013. It was always able to connect to my old wifi with (WEP, default name, default password, no encryption)
    I now have a new Wifi Network which has very high security compared to my old one. My wireless provider is Comcast, Salinas.
    My new wireless network info is: (HOME-8752, WPA2-Personal, Encryption Type: AES, 16-character network security key, Federal Information Processing Standards: Disabled). My HP Pavilion g6 laptop and PS3 can connect to the WiFi perfectly fine, while my iPhone 5s cannot. Can someone please help me? I've already called Comcast about my PC WiFi not working and it works now, but my iPhone 5s doesn't work.
    Also, a bit of a side-question but if anyone knows should I enable FIPS, what is it? Does that affect my iPhone 5s? Does FIPS make it more secure? From what I've read it's for government affiliates. Not sure though.

    Hello JuanBrick,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    iOS and OS X: Recommended settings for Wi-Fi routers and access points
    http://support.apple.com/kb/ht4199
    iOS: Troubleshooting Wi-Fi networks and connections
    http://support.apple.com/kb/ts1398
    Role Guide
    for FIPS 140-2 Compliance
    http://km.support.apple.com/library/APPLE/APPLECARE_ALLGEOS/HT6050/APPLEFIPS_GUI DE_CO_iOS7.0.pdf
    In highly regulated industries, IT System Administrators and Crypto Officers are frequently required to
    ensure deployed systems are correctly using FIPS 140-2 Validated Cryptographic Modules.
    Have a nice day,
    Mario

  • Not automatically connecting to known Wifi networks anymore.

    A few days ago my Macbook prompted me to update, i didn't check to see what the update was, but regardless since then my macbook refuses to automatically connect to known networks when i login/wakefromsleep etc. This is not just at home, even at my University it's having trouble connecting to the secure network there (which it used to connect to with no issue) and I'm being forced to use the open network with a VPN app. Is anyone else suffering a painfull airport? Any suggestions? Any way to undo the latest update if that is infact the cause?
    Thanks.
    John
    Message was edited by: johnaz

    I have had wireless problems intermittently for a year, and seriously for 6 weeks. Apple denied the issue and was no help in spite of many tens of thousands of people on their own discussions complaining. I found a post suggesting a couple of things which fixed the problem. I don't know if both are necessary, but the first by itself does not solve the problem.
    Lock the channel of your router to channel 1, apparently Apple and 802.11n don't play well together on higher channels. When this becomes a standard this will be resolved I hope.
    Open your network preferences, select 'airport' and advanced. Delete unused networks. Select your network.
    Open TCP/IP and write down all the settings, configure iPv4 manually. Enter the settings manually. Turn off IpV6.
    Open DNS and write down your DNS server. Delete it and re-enter it manually.
    This has worked on 2 macbooks and an iMac for the last 3 weeks with no network drops.
    Joe Shea
    Philadelphia

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