IPhone 5 not charging or get detected by iTunes
I have iphone 5 but unfortunately it is not charging anymore and even when I try to connect to iTunes is not detecting
I tried to change the cable and cleaning it from inside but didn't work
Charge the iPhone to a wall outlet.
Try a different USB cable.
Try different USB ports.
Similar Messages
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HT1476 iPhone 4 not charging or showing up in iTunes.
My iPhone 4 doesn't show up in iTunes anymore. It launches iPhoto but not iTunes. Also, it will only charge intermittently on an HP PC. When connected to any other charger, its home Mac or another Mac I get this message - "Charging is not supported with this accessory". I've tried several different cables and rebooting as well. Haven't updated iOS yet after hearing many horror stories from people who did with older iPhones.
I think I solved my iPhone 4 problems. Mac OS X v10.6 has issues with iTunes not seeing iPhones. http://support.apple.com/kb/TS3540
Followed instructions from above link then installed latest version of iTunes. Restored my iPhone which updated the firmware and software. iTunes now sees my iPhone and my iPhone is charging from my Mac as well as from a wall charger. Hope the fixes hold! -
My iphone is not charging or showing in my computer. but its getting charged via wall apple charger.. Not able to connect with itunes.. please help....
No it doesn't. Sometimes it make a sound that it should when connecting but that is it. Never actually charges or syncs. And it is a brand new cord.
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My iPhone is not charging in my 2009 Infinity
My iPhone is not charging when connected to my 2009 Infinity. I'm getting a " charging is not supported" message on the screen. Funny thing is that my older iPod would sync and charge when connected. Anyone know why or how I can fix this?
ThanksTo rule out a software problem, set it up as new device:
iOS: How to back up your data and set up your device as a new device
But I think that this is a hardware issue. If this started after the battery has been replaced, bring it back to the Service Provider and let them check the phone, the replacement of a battery is also covered by a repair warranty. -
my iphone just doesnt charge it gets too hot nd says it needs to cool down it doesnt connect to wifi also doest keep a long charge doesnt download apps pretty much doesnt work
So bring it to Apple for evaluation. Can you not figure that out by yourself?
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Hi, trying to sync/connect my iPhone 6 with my /mac, not charging or coming up in iTunes/iphoto..... Any suggestions??
Howdy Bdormedy,
The article linked below details a number of troubleshooting steps that can help get your Mac and your iPhone to work together.
If you don't see your connected device in iTunes for Mac
https://support.apple.com/en-us/HT203979
Regards,
Allen -
My iPhone 6 stopped charging in the car. It used to work but with iOS 8.1 - or so - it just stopped. The cable is fine because when I plug in to any USB charger in the house it works. But Inside the car the iPhone says "Accessory not supported". So it detects it but refuse to charges.
Anyone seen this behaviour? Any fix?
Much appreciatedHello ezimme,
Welcome to the Apple Support Communities!
I understand that your iPhone is not charging in your vehicle any longer and you have already ruled out the cable by testing it in other areas. In this situation, I would recommend reading over and working through the different steps outlined in the attached article such as restarting your iPhone, isolating by trying a different iPhone in the car, and possibly restoring your iPhone.
If you need help with iPhone, iPad, or iPod touch accessories - Apple Support
Have a great day,
Joe -
After I downloaded iOS7 and my iPhone turned off I keep getting this message "iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes." I dont wanna lose some stuff from my iPhone.
During a normal install of iOS 7.0.6 this does not happen but something clearly went wrong in your installation.
To fix this, connect to iTunes and restore to Factory. Hopefully your iPad will be working again and you can restore your iCloud backup during Setup. -
`I was updating ipad 2 to ios 5 it downloaded and was updating and update stoped in betweend and right Now when I am restarting my Ipad 2 it is showing i tunes logo and it's also not getting detected in itunes. Please help
Hi Demo, thank you for your suggestions.
I've tried updating in the following conditions:
1. "Over The Air" at one location;
2. On a Windows computer running the latest version of iTunes at the same location;
3. On Mavericks (10.9.4) running the latest version of iTunes (11.4 (18)) at another location;
4. On Mavericks, latest iTunes over a VPN with a server location in US;
5. On Mavericks, using a 3G connection shared from an iPhone;
6. On Yosemite developer preview with a previous version of iTunes at the same location.
I got the same results in most cases except for an occasional error with code 9; I'll try again in other conditions.
Interestingly enough, I've successfully updated my devices to iOS 7.1.2 and to iOS8 GM without any issues at the same location but, of course, no two conditions are exactly the same -
IPhone will not charge when plugged into computer
My phone was not working, and so I took it to the apple store nearby. Here were the problems:
-error message saying "this device not made to work with iPhone"
-would not charge when plugged into computer OR wall charger
-person on other end of phone calls said i sounded really far away and had trouble hearing me
-when i shut it off, it restarts itself immediately
-cant do a manual reset holding the power and center buttons at same time
-when plugged into the computer, mouse freezes, and a message appears saying ""power surge on hub port A usb device has exceeded the power limits of its hub port."
At the genuis bar they told me they cant help me cause that little water damage indicator inside the headphone hole is pink instead of white! I have never ever ever ever ever EVER gotten my phone directly wet. The only thing i could think of was the humidity in the bathroom when I'm taking a shower, and using the timer to use hair remover on my legs lol. But i think this is totally unfair, they wont repair my phone, or even really look at it because of this supposed water damage. My phone has worked fine up to this point, and the thing that happened that started all of this is when i dropped it about a foot off the ground in a DRY parking lot.
Is there any way they will replace my iphone at no charge?Well don't give up try again maybe your luck will change when you go back up there,let somebody else look at your phone not the same person that told you that.I would get a second and a 3rd option about my phone.When you go back don't even tell them what somebody already told you up there ones.
And after the 3rd time I'll ask them well can they send your phone off to be fixed,It might not be nothing wrong with your phone it might be just they eyes playing tricks on them.Cause I promise you I know my phone had gotten some water in it cause I was sitting on the porch one day me and about 6 other people one of my cousin came out and through a bucket of water at my brother and I was sitting right on the side of him.And when I say my phone look like I than gave it a bath witch when they did that I had already had call the Apple store and told them something was wrong with my phone.And they had gave me appt to come up there,so I went to the Apple store I wanted say two day's latter after I made the appt to let them see my phone but my cousin and brother was playing with that water the day before I had to go so I guess that's why I was mad cause I was going to get other phone the next day after apple look at my old phone.So even with all that they still gave me other phone and I don't see how I didn't have no water in my phone cause of how much water they had through on my phone.
I guess I was luck cause if they would have told me that I would have freaked out so badly.And the reason why cause I wouldn't had my phone for five days and for them to tell me they couldn't do something oh yea they would have done something cause I would have went to jail that day for tearing up something in the store that worth my 400 and something dollars I spent on my phone and it would have bent one of them computer that would have bent history.
But I'M telling you,you going to be okay don't give up.Make you other appt and see what they say. -
My iphone will not charge and it is not the charger. I tried plugging it into my computer and that will not work either. I spent 2 1/2 hours at the apple store tonight!! They replaced my battery and said that would fix it and I got home and plugged it in and it wouldn't charge. I restored it to factory settings and that didn't work. I only have like 10% battery left and I use this phone for work a lot. I need my phone to charge!! Please HELP!!!
The best way is to bring to an Apple retail store and have them look at it. Bring the phone and charging cable with you.
Or it could be just an old dead battery and Apple store can replace that.
However if you can get a hold of another charging cable (complete) you can try that first.
Good Luck -
When I updated my iPhone to iOS 6.1.3, somehow the iTunes App did not make it back to my iPhone. So, I now have an iPhone without the iTunes App. All other apps are on my iPhone. How do I get back my iTunes App, so I can continue buying music and flix?
Check the General -> Restrictions settings and see if perhaps the iTunes app is turned off there. If not, the app may have been inadvertently moved to another home screen or dropped into a folder. Do a search for the app or try resetting the Home screen layout: Choose General > Reset, then tap Reset Home Screen Layout.
Regards. -
I upgraded my itunes to 10.6 and now I get the error "The software required for this iPhone is not installed correctly. Please reinstall iTunes to install the required software." I get the same error on my iPad. I've tried uninstalling and reinstalling. Please help!!
Edit: 10.6.3. I have uninstalled using the uninstall programs on itunes and then I downloaded again from the itunes website multiple times. This is not resolving the issue. The phone shows up in My Computer.
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Iphone 5 plugged in and charge icon appears but iphone does not charge at all.. Please help!
Iphone 5 not charging after connected via usb and charge icon appears and charge sound occurs.. Need immediate help! Thank you!
To find out if it's system wide or user specific, try this...
Open System Preferences>Users & Groups, unlock the lock, click on the little plus icon, make a new admin account, log out & into the new account.
Does it work in the new account? -
Why iPhone 5 not charge with its own charger but will with iPhone 4 charger
why iPhone 5 not charge with its own charger but will with iPhone 4 charger. Thanks to the member who posted that fix.
It sounds to me like the charger that came with the iPhone 5 is defective, or the cable is if you've been switching the cables when you switch the chargers.
Regards.
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