IPhone 5 not connecting to Comcast hotspots

On my iPhone 5 I can't connect to any xfinity hotspots. I can connect to other wifi hotspots and my home network just fine and my iPad with ios 6 connects to xfinity hotspots with no problems. Has anyone else had this problem and found a solution? Also before ios6 update my iPad could pick up weak wifi signals and now if cant even find them.

zolala:
Virgin media is my internet provider, and I have rung them too; They talked me through the router settings, but the iPhone is "unsupported".
My router settings are correct.
Can you explain "...are you using Apple Airport Extreme for hm network?..." please?
raymond73:
I have an "old Dlink GSL624" and I dug this out, but can't find the factory code for the passphrase (I had to reset to factory default)
If nothing else works, I'll get onto Virgin media and threaten to move isp unless they send me a new router. I have been with them for - well the days of dial up - well over 10 years probably.
I am currently restoring the iPhone to its factory default. I will set up as a new phone to test, and IF it works, I'll then restore to backup - If it stops working after this, I'll have to copy all my contacts somehow, and then start from scratch again.
Any idea how I can copy just my contacts somewhere I can restore them from easily?
Thanks

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TS1398 iPhone will not connect to wifi hotspot even when other iphones at the same loaction does.

I have been to serveral malls and restaurants that have free wifi. I can connect using my iPad. Other around me can connect with there iPhones. My iPhone4s goes to the login screen, which is blank. After a couple of minutes, it errors out and says "Hotspot login could not open ....". What is interesting, is that on the devices that do connect, the login screen is not blank and it says it is trying to connect to 192.168.33.1. My iPhone states it is trying to connect to iBook.info or appleiphonecell.com. What the heck is going on? This happened on iOS 6 and now on iOS7.
rc

Not a personal hotspot problem. I have never used this feature nor want to.
rc

Iam not able to share internet in windows 8 from my macbook air...though my iphone ipad is connected to the hotspot well..tried everything but it seems to be different from windows 7 and other microsft operating systems setting. help!!

Iam not able to share internet in windows 8 from my macbook air...though my iphone ipad is connected to the hotspot well..tried everything but it seems to be different from windows 7 and other microsft operating systems setting. help!!

Ask on a Windows forum since that's what you're having a problem with.

My ipod was connecting to my home wi-fi just fine until I uploaded new music from my Itunes on my laptop. Now my ipod and my iphone will not connect to my wireless network. I've tried resetting the network settings etc... Nothing seems to work. Help!

My ipod (version 6.1.3) was connectiong to my home wi-fi just fine until I uploaded new music from my itunes via my laptop. Now my ipod and my iphone will not connect to my wireless network. I've uplugged my wireless network and reset my network settings etc... nothing seems to work. Please help!

Does the iOS devices connect to other networks?
Does the iOS devices see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
Since both iPhone and iPod stopped connecting I suspect a problem with your network.

After the ios 7 update, my iphone will not connect to my iMac iTunes because "it requires iTunes version 11.1 or later." but my iTunes says all software is up to date...can anyone help??

iPhone will not connect to my iTunes. I am running iTunes version 10.6.3 on my iMac runing Mac OS X version 10.5.8. All of my updates say "up to date" but this is obviously not the case. Can anyone help me out?

Hi,
Your iTunes is up to date for your OS X.
iTunes 11 requires in intel mac running OS X 10.6.8 or later. If your computer is compatible you will need to purchase Snow Leopard upgrade from Apple store.
Jim

I am unable to sync my iphone with itunes on my windows pc and itunes show that your iphone is not connected?

i am unable to sync my iphone with itunes on my windows pc and itunes show that your iphone is not connected?

You have posted to the iTunes Match forum, which your question does not appear to be related to. You will probably get better help by posting in the Using iPhone forum.

My iphone says 'iphone is disabled connect to itunes' and when i do connect it, it says 'iphone could not connect to itunes because it is locked with a password and you need to unlock it but it doesnt let me as it is diabled???????

my iphone says 'iphone is disabled connect to itunes' and when i do connect it, it says 'iphone could not connect to itunes because it is locked with a password and you need to unlock it but it doesnt let me as it is diabled???????

hi, may i know how to restore and put it on recovery mode??
as I faced the same problem as you now...
Thanks

Since i update ios5, iphone is not connected to my wifi

since i update ios5, iphone is not connecting to my wifi,

bro its connecting other wifi but not connecting my home network......i mean its connect,shows top wifi icon with proper signal but the problem is that not giving me access.....sites are not opning in safari...simply its not working... plzzz help me out ..., i think since i update ios5 its giving me this problem...

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My iphone does not connect to my email provider and fetch my email. I have been getting emall ok previously, this occurred when I changed my password on my email account. I have "set up a new account" but get the message "server is unavailable". I have tried several things but to no avail. Does anyone have the solution?
Thanks

Did you ever fix this problem? The same thing happened when I just changed my kids passwords and now can't access their mail on their iPods or my iPad but I use the same email provider and mine is fine however I did not change my password. If you fixed it how did you?

My iphone will not connect to wifi no matter what i try.HELP

my iphone will not connect to wifi no matter what HELP

Have you tryed to restore the iPhone too ?
Restore the phone in iTunes using a backup, and if needed as a new iPhone, without using a backup. However, the greyed out WiFi is often due to a hardware failure requiring replacement of the phone.
This may help http://manuals.info.apple.com/en_US/ipod_touch_user_guide.pdf

I plugged in my iphone to restore it but while restoring itunes shutdown itself . if my iphone is not connected to the mac itune works but when i connect my iphone to my mac itunes does not open at all.

i plugged in my iphone to restore it but while restoring itunes shutdown itself . if my iphone is not connected to the mac itune works but when i connect my iphone to my mac itunes does not open at all.

Hi Arjun sache,
Welcome to Apple Support Communities.
It sounds like you're seeing an issue with iTunes shutting down unexpectedly when your iPhone is connected to the Mac. Take a look at the article below, it provides a lot of great troubleshooting tips that may be able to resolve the issue for you.
iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch
http://support.apple.com/kb/ts3219
I hope this helps.
-Jason

HT1695 If I am using my iPhone whilst not connected to my home wifi, will it cost me to use the internet?

If I am using my iPhone whist not connected to my home wifi, will it cost me to connect to the internet?

That depends on the Cellular Plan / package you have for the phone. Some Plans include a certain ammount of data transfer in the cost of the phone package. If you have one of those then you have the specified ammount of data transfer to use the internet. If you go over you get charged extra.
If your plan is a Phone only plan with no Data package, then yes Internet will cost extra to whatever you already pay for the phone service.
Your best bet is to talk to your cellular carrier to make sure what type of Cellular package you have.

IPhone 4: Safari cannot open the page because your iPhone is not connected to the internet

iPhone 4: Safari cannot open the page because your iPhone is not connected to the internet. Any thoughts? I've trid network reset and hard reset...nothing. Can make calls but no internet, mail or apps work.

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Sept 4, 2014 My iPhone is not connecting to the Hotmail servers. My other email accounts work on it but all the hotmail one comes up with is "The connection to the server failed". Are other people experiencing the same issues?

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If your Hotmail account worked previously and it suddenly stopped and gave you that message, then it is likely a problem at th Hotmail end. Did you check the Hotmail website or contact Hotmail directly to see if they are experiencing problems?

My iPhone is not connecting to the wifi anymore

My iphone is not connecting to the wifi anymore

Try following this article: Troubleshooting wifi connections http://support.apple.com/kb/TS1398?viewlocale=en_US
If that doesn't work, you have the option to back up and restore to factory settings, then testing the connection. But before doing that troubleshoot your router.
Contact your service provider and shown them this article for recommended settings. >> http://support.apple.com/kb/HT4199?viewlocale=en_US
Hope this helps.

IPhone 5 not connecting to Comcast hotspots

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