IPhone 5 not recognized in Windows Explorer, Advanced

Hi all,
My goal is to rescue the pictures that my phone is holding hostage.  iTunes recognizes the phone and syncs correctly, I can see the device in Media Monkey and write to the device properly with that app.  However, I cannot see the device in Windows Explorer on my Windows7 box.  I do see the Apple device service running and have restarted and I do see the USB device driver is installed and operating properly.  I have reinstalled iTunes.  I do know there "were" photos on the iPhone.....  The digitizer is not working and the screen does not work due to a drop in the pool so I can't verify or do anything on the phone.  The phone receives calls, texts and the alarms, calendar reminders all work and the music is in memory so I see no reason that the photos would not still be on the phone but I cant get windows to see it.....
Any ideas??
Thanks

No, that should not happen. If all you did was a backup, or even a sync, the photos are not indexed as being imported. Many times I will decide not to import pictures on the phone if there are only a couple and I want them for some other reason. I will just close out the import utility and then sync the phone. I sync my phone daily, and if those pictures are still on the phone, then it will still start the import utility again the next time I connect the phone.
However, as a after thought, why not just try a screen shot, the content doesn't matter, then connect the phone and see if that will get it recognized.
Message was edited by: ChrisJ4203

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