Iphone 5 - Not working and usual options are not correcting the issue

My iPhone 5 will not start. I have tried many options listed on this site, however I have been unsuccesful in resolving the issue myself.
This is an issue that I had last May, which resolved itself after 2 or 3 weeks. I was discussing this with Apple support but got no answer on how to fix it. As it 'self fixed' (i.e. I did not do anything new that I was not trying for 2-3 weeks already and the phone just began operating normally) I guessed it was fixed so I stopped looking for a solution to a problem that did not exist any more.
However, the problem started again last week.
That is to say, the iphone powered down and could not be restarted immediately. I used the 'hard start' option which worked a couple of times, but now it will not restart. During an 'up' period, I upgraded the software to the lastest public release thinking that this might help. However, it has not.
Now, I only get a visual of the USB cord and a message to connect to itunes. When I connect to itunes it does not recognize the phone but does recognize that there is a software error. When I try to restore, it does not work as it brings me back to the error message.
Anyone any ideas? I am trying to organise the final pieces of my wedding in 6 weeks and I really need the phone to work right now! I will be contacting apple directly in the mean time, but if anyone has any ideas I would be very grateful.
Thanks.

Still I can't do anything ... the phone still same when i tried to re do the steps again given that itunes can't restore the phone " unkown error "
What to do ?/??

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Iphone 5 - Not working and usual options are not correcting the issue

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