Iphone 5 not working- Past year warranty

Hello,
So I got my iphone 5 more than a year ago... I also have insurance on it through my carrier. It just isnt charging and I have no idea why. Its not the charger because I've tried on several different chargers that work with everyone else's phone. HELP! What should I do in this situation?

Personally I'd always go with Apple's insurance; it's phone support and hardware warrenty, but in your case....
You want to use this article for iTunes/Device not being seen http://support.apple.com/kb/TS1538
IF it still doesn't; there's a possible hardware failure; and sadly that's OOW through apple or insurance via carrier

Similar Messages

  • My phone was stolen, what can I do to recover? He is off then the app "Find My iPhone" is not working. I'm desperate, because not even finished paying and is ma warranty.

    My phone was stolen, what can I do to recover? He is off then the app "Find My iPhone" is not working. I'm desperate, because not even finished paying and is ma warranty.

    For Find My Phone to work, you must first turn it on in Settings > iCloud before the iPhone is stolen, and the iPhone MUST be turned on and connected with the Internet.  If not, it is not possible to locate it.  Report the theft to the police, change all passwords associated with accounts on the iPhone, contact your carrier in case the can blacklist it.

  • IPhone 5s not working after voice over turned on

    iPhone 5s not working after voice over turned on

    Hello ss1997,
    Thanks for using Apple Support Communities.
    To troubleshoot this issue where your iPhone will not boot past the Apple logo please follow the steps in the article below.
    iOS: Not responding or does not turn on
    Take care,
    Alex H.

  • My iphone 6plus not working not charge but when i run it the first time working half an hour  when you attempt to run it again light up thr screen and showws the apple logo and after the pice screen illuminates red and does not work what do i do now

    My iphone 6plus not working not charge but when i run it the first time working half an hour  when you attempt to run it again light up thr screen and showws the apple logo and after the pice screen illuminates red and does not work what do i do now

    Hello Nadersalah,
    It seems you're experiencing multiple issue with your iPhone. Based on the information you have provided, it appears your iPhone needs to be serviced. The following link should help you get started with the process and has links with additional information on topics such as warranty and service pricing, battery replacement, and express replacement service.
    iPhone Repair and Service - Apple Support
    Thank you for contributing to Apple Support Communities.
    Cheers,
    Bobby_D

  • My iphone 5 not working will Apple change it?

    My iphone 5 not working at all ,will Apple change it?

    Yes.  If the repair/exchange is not covered by warranty you will pay for that.

  • My power button on my iphone is not working. What can i do about that?

    my power button on my iphone is not working. What can i do about that?

    Meaning that you cannot restart or reset the phone?  If you haven't tried already, try both options.
    Otherwise, you can do a backup & restore, or even a restore as new (only after a successful backup).
    If the issue persists, then look at a replacement. Either it will be a hardware defect (free if within warranty), or physical damage ($49 with AppleCare Plus, $149 without it.)

  • The speaker on my iphone does not work

    iPhone 4S with iOS 5.1.1.
    The sound on my iphone does not work, does not the music, or applications or ringtones ... It only works when you are using headphones.
    The iPhone did not fall, got wet or struck.
    I was listening to music through the speaker and suddenly stopped working.
    Already restored it and still does not work.

    Please make a Genius Appointment and take it in for service.
    If your iPod Touch, iPhone, or iPad is Broken
    Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
    ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
    You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
    You will find respective repair costs in the appropriate link:
    iPod Service Support and Costs
    iPhone Service Support and Costs
    iPad Service Support and Costs
    There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
    1. iResq or Google for others.
    2. Buy and replace screen yourself: iFixit

  • Is a Faulty charge port covered under iPhone 5's standard one year warranty?

    Is a Faulty charge port covered under iPhone 5's standard one year warranty? As in the phone will go from charging to not charging without even moving the phone. It happens with multiple chargers as well so it is the phone.

    As long as it was not covered by damages yes it is covered. Make a Genius Bar appointment at your nearest Apple Store and back up your iPhone before you go in.

  • Why will the front camera on my iphone 4 not work? On both the camera and snapchat.

    Why will the front camera on my iphone 4 not work? On both my camera and snapchat

    Hi there bananas321,
    You may want to try force closing all open apps and resetting the device as an initial troubleshooting step. Take a look at the articles below for more information.
    iOS: Force an app to close
    http://support.apple.com/kb/ht5137
    iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/ht1430
    -Griff W.

  • My iphone will not work unless i plug it into my wall charger. but it is fully charged! When I turn it on (only turns on while plugged into wall) it says it needs to be My iphone will not work unless i plug it into my wall charger. but it is fully charged

    My iPhone will not work unless I plug it into my wall charger, It is fully charged but only works when it is plugged in to wall charger. When it is turned on it say "Restore needed iphone can not make or receive calls' i tried plugging it up to Itunes but it will not turn on to sync.

    First try a hard reset, press and hold the power button and home buttons until the phone restarts and displays the Apple Logo, then let go.
    If that doesn't work...
    Try forcing recovery mode and then restore with iTunes.
    HT1808 iOS: Unable to update or restore
    http://support.apple.com/kb/HT1808

  • TS3694 I performed an iOS 7 software update on my iPhone yesterday, and now the phone is not working at all. The iPhone screen shows to connect to iTunes to restore. I've have done this, and still the iPhone is not working. What going on?

    I performed an iOS 7 software update on my iPhone yesterday, and now the phone is not working at all. The iPhone screen shows to connect to iTunes to restore. I've have done this, and still the iPhone is not working. What going on?

    I have no idea what may have caused your MacBook to stop working, but from your description it kind of sounds like it may have started before you ran Software Update and installed the new Apps. Just the general slow feeling and bugginess is what tips me off. You said that you weren't sure if you had closed all open windows, that doesn't matter if the computer restarts itself. It automatically closes all other open applications when restarting.
    As to your data being retrievable, if when you take it in they do a fresh install of the OS, then no, it will not be unless you want to pay several thousand dollars to a software retrieval company.
    I am glad to hear that you have taken into the Apple Store to get it fixed, and that you have all of your purchased music backed up to your iPod. You should be able to just transfer it all back to iTunes once you get your computer back should it be necessary.
    As a side note, the proper place for this topic would probably in the MacBook forums, not iTunes since there is no evidence that iTunes started the issue.

  • My iPhone will not work in landscape mode anymore, how do i get to work again

    my iPhone will not work in landscape mode anymore, how do i get to work again??

    Double click round home button then slide icon on the bottom of screen to so you go all the way to left.  There you will see a square icon with a circle arrow .  That is the screen rotation control button.  Tap on that to lock/unlock screen rotatio

  • I hooked up new iMac to wireless network and now iPad and iPhone do not work using wireless.  I am using a Netgear N300 router.  Also my Netgear ethernet/homeplug for wireless TV internet no longer works.  Any ideas?

    I hooked up new iMac to wireless network and now iPad and iPhone do not work using wireless. They did before hooking up the iMac. I am using a Netgear N300 router.  Also my Netgear ethernet/homeplug for wireless TV internet no longer works.  Any ideas?  I have tried unplugging, restarting, and resetting.  No luck!  Thanks!

    You should probalby contact Netgear

  • After updating my iphone 6 to ios 8.0.2, the iphone is not working at all!!

    after updating my iphone 6 to ios 8.0.2, the iphone is not working at all!! the apple logo shows up for a few seconds. then the screen goes red !! after it restarts and it do the same!! please help.

    Well, just for future reference, any time you do an iOS upgrade, it is a good idea to back up your device just prior to doing the download. You can back it up to iCloud or to iTunes. Personally, I prefer to back it up to iTunes, and then to do the download via iTunes as well. Doing a Wifi download can, by the very nature of the OTA environment, run into more issues than a hard-wired one via iTunes.
    If it is just a version release (like 8.0.1, or 8.0.2), then I might download it via Wifi, since the content is not likely to be very large. But for any major new release (7 to 8, etc.) it is always a good idea to do it via the USB cable rather than OTA.
    I would also suggest that you set up your device to do automatic iCloud backups. Whenever it is turned on (i.e., not manually powered off - it can be "asleep"), plugged into a power source, and connected to Wifi, it will do an automatic backup every 24 hours. Mine usually backs up at night.
    But even with my iCloud backup in reserve, I still did an iTunes backup before I upgraded to iOS 8. I like having the extra security of that second backup to choose from, should I need it. Here is a support article comparing the two types of backup:
    Choosing an iOS backup method (Should I use iTunes or iCloud to back up my iOS device?)
    Sorry you lost your stuff. Hope then next update goes better for you!
    Best of luck,
    GB

  • While updating 4.0 version to 5 version system shows sim card is not valid. My iphone is not working .Please help me

    while updating 4.0 version to 5 version system shows sim card is not valid. My iphone is not working .Please help me

    I would imagine your iPhone was hacked to make it work on your local carrier.
    Updating the iOs to 5.xx will lock it back to the original carrier .The carrier holding the lock are the only
    entity able to authorise the unlock .You will have to contact them and see if they unlock and the terms the apply

Maybe you are looking for