Iphone 5 power button is not working

The power button of my phone is not working properly. I just bought it last January in the US and I'm staying here in the PH, and the apple stores here still doesn't support it. How can I have it replaced? I think it's not working anymore.

Possible hardware issue, could be disloged into a different position. How many times a day, estimating do you press the home button and how hard? Continuous strain and handling can cause the home button to operate irregularly and sometimes stop working. As ssschmidt said, more than likely you will have to contact US Applecare and acquire their hardware services.

Similar Messages

  • My iphone power button is not working. What can I do?

    Hello, I bought an iphone 5 last year and it still in warranty . It has some regular scratches for the use but it never felt down.
    The power button is not working now and I sent to an apple retailer here in Brazil (SOMA - Revenda APPLE Solution Expert e Assis. Tecnica Autorizada) to fix it. They refuse to do it saying that the button is not working because of  the scratches what I believe is not true. And the retailler suggest to me to buy a new one.
    And more, I receive the iphone with the factory configuration and I don’t know why.
    I would know what can I do to fix the iphone. And How can I use the warranty here in Brazil.
    I couldn't find an e-mail from apple.com support to report this.
    I will stay in US next december. I can fix my phone in an Apple Store?
    I'm very dissapointed with the technical assistance here in Brazil.
    Thank You

    Meaning that you cannot restart or reset the phone?  If you haven't tried already, try both options.
    Otherwise, you can do a backup & restore, or even a restore as new (only after a successful backup).
    If the issue persists, then look at a replacement. Either it will be a hardware defect (free if within warranty), or physical damage ($49 with AppleCare Plus, $149 without it.)

  • The power button does not work

    i recently noticed that my original iphone power button does not work i push but nothing happens. I know that i have to fix but the problems is that the warranty is been over for long i need to know a good place to repair because the apple people said they could not fix it. I live in Texas so somewhere close would be nice.

    This link is for one 3rd party repair service you can contact for the first generation iPhone and for the iPhone 3G, which is located in Dallas.
    http://www.drcellphone.com/iphone-repair-service.php
    http://www.drcellphone.com/iphone2g.php

  • HT4623 Hi I have a question, I am operating my iPhone 4S on 6.1.1iOS, as my power button is not working, I have jailbreoked my device so that I have a option to restart and shutdown my device. If i upgrade to iOS 7 do i have such option?

    Hi I have a question, I am operating my iPhone 4S on 6.1.1iOS, as my power button is not working, I have jailbreoked my device so that I have a option to restart and shutdown my device. If i upgrade to iOS 7 do i have such option?

    Jailbreaking your iPhone forfeits your ability to receive any support on that phone, including from this forum.
    You'll have to search elsewhere for answers to your issue.

  • HT201412 my iphone ( 4 ) suddenly switched off...i press several time in power button but not working.pls advice me

    my iphone ( 4 ) suddenly switched off...i press several time in power button but not working.pls advice me

    hold the power button and home button for about a minute
    plug it into a computer with itunes on
    either way should work

  • In iphone 5 power button is not working what i can do n there is 1 year warranty n it is buy from USA now what i can do, In iphone 5 power button is not working what i can do n there is 1 year warranty n it is buy from USA now what i can do

    In my iphone 5 power button is not working what i can do???
    And there is 1 year warranty so i can replace it or not???

    If purchased in the USA... The warranty is only Valid in the USA.

  • My iphone warranty just ended a week ago but I need to get it fixed because my power button is not working, do I still have to pay for it to be fixed even though my warranty ended a week ago?

    my iphone warranty just ended a week ago but I need to get it fixed because my power button is not working, do I still have to pay for it to be fixed even though my warranty ended a week ago?

    Your warranty expired, so of course you will have to pay.

  • My iphone4 power button does not work can i take it into apple store would they replace it with a new iphone or whats the deal?

    My iphone 4 power button does not work can i take it into apple store and replace it or what are some options

    Assuming it is out of warranty Apple Genius bar will exchange for an out-of -warranty  replacement unit identical to the to donor
    In US $149 for in iPhone 4

  • Is there anyway to power off an I-phone 4s if the power button is not working?

    Is there anyway to power off the phone if the power button is not working?

    Assistive Touch. Tap Settings App > General > Accessibility > Assistive Touch > ON > at bottom of screen tap button > Device > press and hold Lock Screen icon > when slide to power off appears > slide it. To turn iPhone ON connect to Power Source with USB cable, charger or USB port of computer.
    All iPhone 4S have full Warranty Coverage. Make Genius Reservation and take iPhone to Apple for resolution.

  • How can i restart my phone if the power button is not working?

    My power button is not working and my phone freezes every now and them. I read I should restart it. Is there another way to restart it without using the power button?
    Also, I use the on-screen assistance icon but it does not have a power off option.

    demeece wrote:
    My power button is not working and my phone freezes every now and them. I read I should restart it. Is there another way to restart it without using the power button?
    Also, I use the on-screen assistance icon but it does not have a power off option.
    That's correct.  Because how would you turn it back on again if the screen was off and your power button was on the screen?
    Yo need to fix the button, or try letting the iPhone die out completely, then connect it to power and after it's charged for a while, see what happens when you press the Home button.

  • Hello My ipads Power button is not working properly when I press it once it shows option to turn off instead of locking and some other display problems like it suddenly lockes down or display disappears ...Please help. Thank You

    Hello My ipads Power button is not working properly when I press it once it shows option to turn off instead of locking and some other display problems like it suddenly lockes down or display disappears ...Please help. Thank You

    Thanks for that information!
    I'm sure I will be calling AppleCare, but the problem is, they charge for the phone calls don't they? Because I don't have money to be spending to be on the phone with a support service.
    In other things, it seemed like the only time my MacBook was working was when I had Snow Leopard without the 10.6.8 update download that was supposed to be done to prepare for OS X Lion.
    When I look at the information of my HD it says that I have 10.6.8 but that was the install that it claimed to have failed and caused me to restart resulting in all of the repeated problems.
    Also, because my computer is currently down, and I've lost all files how would that effect the use of my iPhone? Because if it doesn't get fixed by the time OS 5 is released, how would I be able to upgrade?!

  • Froze on black screen and power button does not work

    my sons ipod touch is stuck on a black screen when plugged into the computer got a spinning wheel and will not connect now spinning wheel will not go away the power button does not work so can not reset it manually
    any suggestions would be appreciated

    - iOS: Not responding or does not turn on
    Neglect the reset and when it says place the iPod in recovery mode use one of thes programs
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer          
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • I have unabled 5 fingure gesture now not able to perform any task,also my power button is not working,please help me in removing this gesture,using I phone 4

    I have unabled 5 fingure gesture now not able to perform any task,also my power button is not working,please help me in removing this gesture,using I phone 4

    I have unabled 5 fingure gesture now not able to perform any task,also my power button is not working,please help me in removing this gesture,using I phone 4

  • My ipad has a black screen and the power button is not working. Help!

    This is the second time my ipad screen has gone black. The power button is not working. I reset the ipad about two weeks ago  when this happened. However, this time I am not able to get itunes to recognize the device. It keeps asking to respond from the ipad (obviously with a black screen that isn't going to happen). Im not sure what to try next...thoughts?

    Have you tried to give it a reset?
    Reset
    Hold down the sleep and home keys for about 20 seconds. When you see the silver apple, let go and let it reboot. No data will be lost.

  • HT1547 My mac book pro is 3 yrs old and today while watching something on it, it got power off suddenly. And power button is not working, left side round button to battery is not working but when I plugg in to charge it, then this round button shows 4 gre

    I am having MacBook Pro 3 yrs old and today while I was watching some movie on it suddenly it got power off and when I am trying to start it, it's power button is not working even the round button on external left side is not showing battery lights. But when I connect it to chrger then Charger only gives green light and even the external round button only shown 4 green lights (if charger connected). I don't know what to do now

    Sounds like you need a #1SMC Reset
    1. SMC reset
    >>Instructions to reset SMC
    Disconnect other non-Apple and external hardware except (if applicable) a mouse and keyboard until your finished repairing your machine.
    Problems solved: Fans blowing with no activity, machine is not booting, power button pressed and nothing happens, problems with indicators, Magsafe has wrong lights, battery is not charging, monitor and graphics issues etc.  If the battery is not charged (from like letting it sleep too long), let the Mac charge up awhile afterwards.
    Will not hurt the machine resetting if it's not broken.
    Other related hardware problems (optional):
    Check battery status: Hold option/alt key down while clicking on the battery icon in the menu bar, top right corner.
    Magsafe: Use the correct/matching power supply charger with your Mac, not a less powered one from another Mac.
    Apple: Laptop won't power up   Apple: Computer won't power up  Troubleshooting optical drive
    Magsafe problems   Magsafe problems more

  • My power button is not working and my phone doesn't wanna turn on i've tried to charge it so it can turn on like it usually does but it's not turning on

    my power button is not working and my phone doesn't wanna turn on i've tried to charge it so it can turn on like i usually does but it's not turning on

    Hold down on the home button simultaenously holding on the sleep wake button (power button) hold it for more than 15 seconds this will then shut down the device.
    If the device is already shut off do this same sequence to see if you get an apple logo. If you get the logo allow the device to login. Write back if this does not resolve your issue.
    Good luck Friend.

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