Iphone 5 power button not working!! They have replacement program for months but why they dont email you and say it??

I have had iphone 5 and have never been happy and i think apple is not leading the technology and future of market anymore as they are lowering quality of their products(even hardware). I had to change first iphone 5 i had because of wireless issues and then i had battery problem  and had to charge 3 times a day and finally after 2 years i bought they decided that its faulty and they decide to change it. Luckily enough i read it on an online tech magazine and after googling i see that they have had replacement for power button as well which i am eligible for as well!! i go to genius bar and they replace battery but they dont replace power button cause they examine it and passes till the audio dock test! It connects to charder dock or cable but it doest to audio test dock and he says one off the pins inside is not right but it charges perfectly with every cable in the store!! And i tell him that they have to change power button not the charging pin cause it doesnt make sense!! Its a faulty product and maybe if they emailed and said it nearly a year ago my pin was right then!!  so i think they found a silly reason not to change it and so i am struggling with that phone and brand  that i hate(once i used to love)!

ahmetfromlondon63 wrote
And I don't know what these guys are talking about? I have an unsolved hardware issue and I posted here!
This is a user-to-user technical support forum. This is not AppleCare. You are not addressing Apple here. No one here can help you resolve your customer service issue with Apple. Use the Contact Us link at the bottom right of every page for information on how to contact Apple directly. When you talk to them, I'd suggest not using profanity. It makes people less likely to help you.

Similar Messages

  • HT1688 my iphone 4s is not work its tell me i need itunes but when i cut itunes on and connect to it its still not working

    my i phone does work its not coming on

    Did you try to connect in recovery mode?
    iOS: Unable to update or restore

  • As i have written,my iphone home button not working

    as i have written,my iphone home button not working.i talk to cusmer care & also visit to care center in delhi. but they say to pay full mobile payment to repair it.
    this mobile is onle 11 month old. the case id number for this call was: 325468510.

    OK, thanks for sharing that information. Now, what it is you would like us, your fellow users and the only people who will reply to you here, to help you with? If you are expecting a reply from anyone who works for Apple here, you will not get such a reply. The only way to discuss any issue with Apple is to call them:
    http://www.apple.com/in/support/iphone/contact/
    Regards.

  • I have an iphone 3gs in which sleep/wake button not working. i have got stuckn  in an apple logo in my phone screen. is there any software or any solution to turn on or restore my phone??

    i have an iphone 3gs in which sleep/wake button not working. i have got stuckn  in an apple logo in my phone screen. is there any software or any solution to turn on or restore my phone?? Please help...and thaks in advance

    The Basic Troubleshooting Steps are:
    Restart..  Reset..  Restore from Backup..  Restore as New...
    Try a Reset of the Phone... You will Not Lose Any Data...
    Turn the Phone Off... ( if it isn’t already )
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    The Apple logo will Appear and then Disappear...
    Usually takes about 15 - 20 Seconds...
    Release the Buttons...
    Turn the Phone On...
    If that does not help... See Here:
    Backing up, Updating and Restoring
    http://support.apple.com/kb/HT1414

  • HT1688 Hi, my iphone power button doesnt work. Its not turning off and is getting hot since the screen is not turning off.

    Hi, my iphone power button doesnt work. Its not turning off and is getting hot since the screen is not turning off.

    Use the assistive touch controls
    General  >. Accesabilty >> assistive touch

  • Power button not working with 7.1 update

    Power button not working with 7.1 update

    I take it your phone was still under warranty then?!
    Unfortunately I was not so lucky, and my experience was rather poor service-wise. They're called Apple Geniuses but I beg to differ...
    I'm not sure where in the world you are located, but my "experience" involved visiting the Leeds store and confusing everyone with this issue. I can tell you, just by the looks on their faces, they had never been faced with this problem before!
    I suggested my phone was rolled back to the version it was previously to establish whether this was the underlying issue. I was asked whether my phone had been backed up and as it had the "genius" proceeded to restore the phone "as it came out of the factory" to quote him.
    When this was completed the phone was still doing the same thing and I was advised "the software update must have highlighted a hardware issue." I was told it would have to be physically repaired and was told to have this done by a third party as Apple would charge approximately £160. Incidentally, I work in IT and repair PC's, laptops and mobile devices for a living and made a point of raising that a sleep/wake button ribbon cable for an iPhone 4S can be bought on eBay for as little as £3.00...if indeed it does need replacing, which I suspect it does not.
    Anyway, so now I was left with a phone for the rest of the day which was blank and still the problem remained. On the train, on the way home, you can then imagine my disbelief when I actually took the time to look at my phone's configuration and realised that iOS version 7.1 was still installed, so obviously the issue would still remain. So the visit to the "genius bar" was a complete waste of time as I'm still in the very same position, and I still blame the 7.1 update for this...let's home 7.2 is released very shortly and this solves the issue...
    I have downloaded the package to roll the version back to 7.0 but I'm a little reluctant to carry this out yet as I would expect Apple to so the issue they have caused. This is NOT hardware related but software.
    I seriously think Android is calling me...

  • HT1688 Power button not working

    Power button not working on iPhone 5

    This is a defect on iPhone 5 power button that wears out in about 13-14 months of usage just after you go out of warranty. Apple is aware of this issue but chooses not to accept this as a defect. I asked the Genius bar guy and they told me this is a common case recently and costs $269 to replace your phone. There is no repair option. I am very mad and believe Apple needs to take action or will lose their customers. All iPhone 5 owners that I know started having this problem in the month of 13 -14.
    I believe if the numbers go high, Apple may start a recall program. Please encourage anyone with this problem to post here. $700 phone should not wear out this soon. Apparently the part is defective on almost all iPhone 5 devices.
    Other threads about this:
    https://discussions.apple.com/message/23797113#23797113
    https://discussions.apple.com/message/23258974#23258974

  • IPod touch 5th gen. Home button stuck and power button not working! Please help!

    I have an iPod 5th Generation and the home button is jammed down! It felt sticky earlier but now it's stuck down. I used it when the home button wasn't working and had to use my notifications to change from app to app (as I didn't know about assistive touch). I turned it off, but now the power button is no longer responsive! The button isn't stuck, but it doesn't work anymore. It was working fine before, but now it won't respond. Please help!

    Try:
    http://snapguide.com/guides/calibrate-your-home-button/?utm_expid=69945963-15
    fix for Home button
    iPhone Home Button Not Working or Unresponsive? Try This Fix
    - If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
    - If not under warranty Apple will exchange your iPod for a refurbished one for:
    Apple - Support - iPod - Repair pricing
    You can do it an an Apple store by:
    Apple Retail Store - Genius Bar
    or sent it in to Apple. See:
    Apple - Support - iPod - Service FAQ
    - There are third-party places like the following that will repair the Home button. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

  • Power button not working

    iPopd touch 4th generation sleep/power button not working.
    Any ideas? how long is warranty?

    The standard warranty is one-year. Yu can purchase, before the one-year is up and additional year. Yu can check your coverage here:
    Apple - Support - Check Your Service and Support Coverage
    Have you looked at the previous discussions listed on the right side of this page under the heading "More Like This"?

  • HT1688 iphone 5 lock button not working. THe phone is 9 months old. What to do??

    iphone 5 lock button not working. THe phone is 9 months old. What to do??

    Then you still are in your Apple one year hardware warranty and can get it replaced/repaired.

  • The wifi on my iphone 4s is not working, i have gone to the settings and tried to swicth it on but it shows the gray slide and refuse to turn on, what should i do about this

    product name - iPhone 4s
    memory - 64 GB
    storage capacity - 56.6 GB
    version nos - 8.1.1(12B435)
    the WiFi on my iPhone 4s is not working, i have gone to the settings and tried to switch it on but it shows the gray slide and refuse to turn on, what should i do about this.

    iOS: Wi-Fi settings grayed out or dim - Apple Support

  • How to fix the iphone home button not working?

    how to fix the iphone home button not working?

    Temporary Solution: Settings > General > Accessibility > (turn on) Assistive Touch
    This will enable a "Home" button on the touch screen. (iOS5+)

  • I came to Apple Store fix my iPad and they told me the only thing they can replace it for $254 but I forgot to ask Wich  iPad they would replace it with I have the iPad 1

    I came to Apple Store fix my iPad and they told me the only thing they can replace it for $254 but I forgot to ask Wich  iPad they would replace it with I have the iPad 1

    I concur with Ralph; while you can get your iPad replaced, I likewise suggest you consider putting the money toward a newer iPad. Apple has some good deals on refurbished iPads in the online Apple Store you could check out. Depending on what is wrong with your current iPad, you might be able to sell it to someone for parts - eBay is the most likely venue - and recoup some additional money to put toward a newer iPad. I'd recommend a 3rd-generation iPad if you can afford it, though the iPad 2 will still run the most recent version of iOS.
    Regards.

  • Iphone 5 power button NOT Working anymore.

    The power button of my Iphone 5 is not working properly. What i mean by that is i have to push the power button REALLY REALLY hard to get it to work. I am worndering can i take it to Apple and have them replace it for me? I had have my Iphone 5 for a little more then a year and my warrenty is out of date. Anyone kno if i can still get a replacement?  Bought the iphone5 couple of months after it came out, full price out the door and using it for T-mobile

    I have been experiencing the exact same issue...it will work sometimes and other times I have to press it multiple times or extremely hard.
    There is a hardware warranty that should still be in effect for you...definitely worth calling about ASAP.
    Apparently there is 90 days left on mine, and I bought my iPhone 5 the week it was released.
    They said to definitely bring it into the Apple store and as it is a hardware issue they are replacing it....i will let you know the official outcome after my Genius appointment.

  • Power button not working on iPhone 4s then starts to work

    Power button stopped working for a while then started working again. Has not happened before...

    OK, thanks for sharing.

Maybe you are looking for

  • Sap-nw:3300 not reached error in gateway

    Dear experts, I am facing a strange problem after a successful installation of netweaver Java+abap. when i start the server i found this error **** ERROR file opened at 20100131 114242 Arab Standard T, SAP-REL 700,0,113 RFC-VER 3 911150 MT-SL T:2844

  • How do i add a location to an image in photos?

    I am trying to add a location to an existing image (I could do it in i-photo) and can not figure out how to add an address, any help?

  • E72 - Contacts quick search doesn't work correctly

    Hello!  I have over 1,500 contacts in Outlook and has successfully synchronized them with Nokia E72 (last firmware). But quick search in Contacts application simply doesn't work - I can find only few contacts - others just dissapear when I start typi

  • Problem regarging internet explorer

    Sir, I have a problem in using internet explorer. When I want to browse any web site in IE the forever proxy page will automatically appears. I have remover each and every cookies, browser history, proxy ip, but the problem is remain same. I am facin

  • Changing a variable in adapter class

    Hi, I've deployed hello world application and I see that there was a variable like "message". And this was defined in EPN assembly file as instance-propery.     <wlevs:adapter id="helloworldAdapter" class="com.bea.wlevs.adapter.example.helloworld.Hel