IPhone 5 powering off

My iPhone 5 is randomly powering off at 35%, at 15%, and asking me to connect it to power. If I wait about 3-5 minutes, I can turn the phone on and use it normally. The battery percentage seems to move around quite a bit also.
iPhone 5 32GB running iOS 6.1.4 (10B350)

If you've already tried a reset - holding down the power and home key until you see the Apple logo - then I think you'll need to chat with Apple regarding this.
Regards,
Steve

Similar Messages

  • My iphone was powered off due to low battery charged it after few hours it took 30 min to show apple logo but i noticed that my phone was charging slow and draining fast, after this updated it to 8.1.2

    my iphone was powered off due to low battery charged it after few hours it took 30 min to show apple logo but i noticed that my phone was charging slow and draining fast, after this updated it to 8.1.2 same problem & rest to factory still same problem (plz help)

    Hello abdullahfromvenus,
    Welcome to the Apple Support Communities! I see that you are experiencing issues charging your iPhone 5. I can understand how frustrating that may be. The following resource provides a few troubleshooting steps that may help to isolate and troubleshoot this issue:
    If you can’t charge your iPhone, iPad, or iPod touch - Apple Support
    http://support.apple.com/en-us/HT203030
    Cheers,
    Matt M.

  • iPhone Preventing iPhone from powering off during an app...

    Hello all,
    Back with you for yet another question...
    Anybody knows how to prevent the iPhone from powering off if no input while an app is running ?
    I'm thinking of building an app that would launch an alarm when motion is detected, but the app would need to be run without the iPhone powering off...
    Thanks for any ideas, I haven't found anything yet, but I know it's possible as many "official" apps support this...
    Thanks.
    Serge

    Ok, we're talking about the same thing. It's called "system sleep" in the docs, and the user setting under Settings->General is called "Auto-Lock" in English. This is how to turn Auto-Lock off for your application:
    [UIApplication sharedApplication].idleTimerDisabled = YES;
    Here is the precaution from the UIApplication reference:
    Important: You should set this property only if necessary and should be sure to reset it to NO when
    the need no longer exists. Most applications should let the system turn off the screen when the idle
    timer elapses. This includes audio applications. With appropriate use of Audio Session Services,
    playback and recording proceed uninterrupted when the screen turns off. The only applications that
    should disable the idle timer are mapping applications, games, or similar programs with sporadic
    user interaction.

  • Iphone 5 powered off overnight

    i went to bed at 12:30 with 86% left on my iphone, and when i woke up and all the battery life was gone and it had been powered off. any explanations?

    Hold down the home button and the sleep/wake button at the same time for about 10-15 seconds and see if the apple appears on the screen, [[MAKE SURE IT IS NOT CONNECTED TO A POWER SOURCE]]
    If it doesn't work try it one more time, and if that still fails a possible failure may be an application or something was draining the battery.
    When you plug it into an outlet do you see the charging indictator?

  • HT4993 My iphone 4s  powers off  will not go pass the  lock screen

    it just  started this  it froze powered off  and wont  stop 
    never had this problemtill an hour ago ***

    Try resetting it by holding the power and home buttons at the same time until you see the Apple logo, then release.

  • IPhone 6 powers off during charging

    I charge my 6 while I sleep. Three days ago, my alarm didn't wake me in the morning. Come to find out, my phone was powered off and the only way to wake it was to hold both power buttons like a hard reboot. That first day, the battery was not fully charged when I finally figured out how to wake it. The next night, I woke in the middle of the night and checked it- it was off again. I restarted it and the battery was at 100%. I left it plugged in and in the morning it was off again. The third night, I switched chargers and when I woke in the middle of the night it was off. I restarted it and unplugged it from the wall charger. In the morning it was still on. So this is happening only with the charger plugged in. Is there a setting that I'm missing or is this a defect??

    actually i am updating from itunes. but the 2 logos stays ... and like i've said, it restarting, back to logo, restarting again, back to logo again, and still... the update indicator in itunes shows that i will have to wait another 63 minutes now to complete the downloading. it is moving, slowly

  • OS 3.1.2 iPhone randomly powers off

    I've had my iPhone for 2 weeks and updated to the latest firmware version as soon as it came out. I've had 3 occasions where I have taken my iPhone out of my pocket to find that it's powered itself off. It doesn't appear to have locked up as it powers on as normal. The battery is always fully or well charged.
    Has anyone else seen this with this firmware?

    I too have had this happen. I assume its an issue with the firmware update (my iPhone is less then a week old so I doubt very much it's a faulty battery). It seems to be in regard to the batter meter however. Just now it turned itself off (the battery was 90%) and turning it back on the battery read 100%.
    The only other explanation I can think of is that I might have an app that's running in the background doing this. But it's never shut down when in any third-party apps, just in mail, messages or the home screen.
    I'm blaming the new OS. Heaps of people have reported battery issues (in terms of lifespan etc) and shutdowns after the upgrade. Any suggestions? Should we strip back to the previous OS? And how is that achieved?

  • IPhone 5c powers off after being locked

    I had an iphone 5c gave to me as a present...only problem was, was the screen was broke and they figured since i liked fixing things it would be a cool project for me....The screen was doing a phantom touch(which is where the phone will do its own thing by itself.). I realized the phone died fairly quickly and also realized it was turning on and off by itself...and I figured since it was doing the whole phantom touching thing that it might just be that making it do it, but I got the screen fixed, and now i realize why the phone was turning on and off......
    When the screen is locked and nothing going on in the background(EX: Music Playing) the phone, at first, would shut off after about 25 seconds....I bought a new battery, thinking that was my problem, but to no avail. But it has made a difference....Now my phone will stay one for around a minute before shutting itself off and the only way to get it to turn back on is to hold down the power and home button until the apple logo appears(which takes longer than normal.) Or sometimes it will turn back on by itself.
    I've tried Restarting, Rebooting, Restoring backup, and Restoring New....and obviously a NEW battery. but none of which has worked. I also updated the phone from ios 7.1.1 to ios 8.3 thinking it might help but no.
    So guys, PLEASE HELP!!!! Thank you!

    Justin Bitner wrote:
    sorry but i tried that and it still wont work.
    The iPhone will most likely need service. This article: http://www.apple.com/support/iphone/service/faq/ provides answers to Frequently Asked Questions about iPhone service.
    -Jason

  • HT1430 my iphone keeps powering off an jus showing the apple an then it says it needs to b activated

    My i phone keeps powering down an just showes the apple an then says it needs activated when u go to activate it shuts itself off please help

    Mine too! This just started yesterday - is this a bug. Should I restore?!!

  • Iphone 3gs powers off/shuts off automatically/randomly when using various apps.

    Did update recently (about 2-3 weeks ago) and have been experiencing problems with phone automatically shutting down/off in the middle of various apps.  I-phone says operating system is Version 4.3.5 (8L1).  This random power-off has happened in Safari, Facebook, different games, Words w Friends, mobile newspaper apps, news apps, etc.  The only way to get phone back on is to plug it in to power source.  This occurs no matter how full or low the battery is charged.  Any ideas???

    I'd say it was the phone if it's switching it's self off.
    If it was just a signal issue then that would be O2, but not if it's turning it's self off. Phone apple to get an appointment at an apple store, they can test it and replace if necc.

  • Can't send texts until iPhone is powered off.

    For the past 3 mornings, I have had to power off my iphone4 before sending any texts. I don't know of it's just iMessage or any texts. I've tried sending iMessage and it won't send unless I power it off and let it reboot.

    Apple is supposed to release a fix for some iMessage bugs in the coming weeks.
    I have had this problem too. A reset will fix it until the update is released.
    Reset: Hold the Sleep/Wake and Home buttons and don’t let go until the screen goes dark and the Apple logo appears (no data will be lost)

  • My iPhone keeps powering off

    I can randomly be doing anything in the phone, it will power off. I will see the screen artifacts slowly fade off the lcd. Power it back on it works for an undertermined amount of times.
    This is unacceptable.

    Have you fully charged your battery? If not - try it and see if the problem resolves itself.

  • Hey friends, iphone keeps powering off diagnostics says bug 115 anyone know what it is

    Bug_type 115

    Thanks for the suggestions!
    Except I tried all those before I even made this topic lol, but thanks!
    I Already popped out the Sim Card & let my phone sit without it for a few minutes then put it back in. Sometimes it will work again & it will say it recognizes the SIM Card but more times then not it still says it cant recognize it! So I have to take it out & reinsert it multiple times.
    & I have done a complete restore 2 times & a back up restore 3 times. Nothing seems to be working.
    I am planning on going to the Apple Store this week, wish me luck!
    But keep the suggestions coming if you have any, I'd appreciate it!

  • HT1476 iPhone 5 keeps powering off between 15&25% battery.

    My iphone keeps powering off between 15&25% battery. When I try to power it on after this it says that it needs to be charged. When I attach it to the charger, it comes back on right away with 15%+ battery life still. Any ideas?

    Perform a Restore... If necessary... Restore as New and then Re-Sync your Content.
    Restore >  http://support.apple.com/kb/HT1414

  • HT1476 My new i phone5 is plugged in and powered off but I am not getting any charging icon on the screen. Any suggestions. Phone is new and not charged

    I have a new iphone5. I have it poweredoff and plugged into the wall, but I am not getting any charging icon. Any ideas?.. Bill Steed

    You will not get anything on the screen as your iphone is powered off.
    Ideas for what?

Maybe you are looking for

  • What do I need to do to reinstall working copy of Firefox?

    Repeatedly receives the message "A copy of Firefox is already open. Only one copy of Firefox can be open at a time". Firefox stopped working and after trying troubleshooting on my own and with Apple Support, I'm still receiving this message. Firefox

  • I am trying to update my apple tv, but it always returns an error

    i am trying to update my apple tv, but it always returns an error that says it can't be done right now, try again later. I had to change my DNS on my iphone and ipad, and those then upgraded fine, just not apple tv. Any help will be appreciated.

  • Focus Lost on Tree Cell Edit

    I am trying to force changes made in a tree cell edit when focus to that tree node has been lost(like on an enter button press) but it always reverts to the old value. i have tried adding a CellEditorListener to force an enter key press on the editin

  • Who's using CDC in the real world?

    Hello, I'm wondering how many of you are using JVMs that conform to the CDC specification out there? If so, what type of applications are you developing? Do you intend to use the Personal Profile when it comes along? Thanks in advance, Matt Green, Ja

  • Costing variant in PM

    I tried to create a costing variant for PM01 but the system says that there is an error "an entry already exist with the same key" i checked on the table but there is no PM01 that was created.