Iphone 5 randomly shut off and won't come back on

For the last few weeks my iphone 5 has been randomly shutting off. Usually when this happens I just hold down the power and home buttons and my phone reboots within a few seconds. However last night my phone shut off and will not turn back on no matter what I try. It doesn't respond at all when I plug it into the charger and the screen has been completely black the whole time. When I plug it into my computer Itunes starts up and a message pops up saying that Itunes has detected a phone in recovery mode and I must restore it before it can be used with Itunes. I tried to restore my phone earlier, but it got stuck on 'waiting for itunes' and my phone displayed the apple logo and status bar that would not load at all. My phone is now back to being completely black and unresponsive. PLEASE HELP this phone isn't even 6 months old. I am on vacation currently and really need to get my phone working as soon as possible. Thanks!

I followed the steps found here: Error 4005 fix for Windows 7
it actually brought my phone to life .. sort of .. I now actually see an Apple logo on the iPhone screen (before this it was just a black screen at all times, no matter what) and it has a progress bar under it. Only thing is nothing happens after this. It's just stationary.
My iTunes just says Waiting for iPhone while my iPhone is just stuck with an Apple logo and a loading bar below that doesn't progress.
Edit: After doing some Googling it seems like I have the exact same issue as this person https://discussions.apple.com/thread/6431899

Similar Messages

  • Iphone randomly shut off and won't turn back on!

    My power button has been stuck recently (not a major issue) and my Iphone 4S randomly shut off without any damage or moisture and over half battery life. Plugging it in to the computer or wall doesn't turn it back on.
    I don't know what to do. Any suggestions?

    This is very bad. It is very difficult to deal with problems without power button function. If there is Warranty or AppleCare make Genius reservation or set up service and take or send to Apple for resolution. If no coverage, clean iPhone charging port very well with toothbrush and Isopropyl Alcohol. If still nothing, next would be battery replacement. If still nothing, replacement of the charging port with flex cable and lower mic. And on and on. If you want Apple to handle this, they offer perfect replacement iPhone 4S for $199.

  • My iphone 4 shuts off and won't come back on and sometimes when i send a text the other person gets a blank message. Just got this phone and really don't want to put up with a bunch of problems

    I just got the i phone 4 on Friday and it has shut off and not come back on twice. I was able to get it to come on by holding the top button down for a few seconds but i don't want to have to do that. Also, i am having a problem with texting, i will send a text and the person on the other end says that I have sent a blank text. Just need to know if this is something that is going to continue because if so then I will take it back and get a Droid

    Assuming the phone isn't jailbroken, the basic steps (as needed) are:
    Restart phone (you already did this)
    Reset phone
    Restore phone in iTunes using a backup
    Restore in iTunes as new, without using a backup
    See appendix B of the User Guide for details
    http://manuals.info.apple.com/en_US/iPhone_iOS4_User_Guide.pdf
    If your phone is jailbroken, this is the most frequent cause of the problems you described.  Restoring could permanently brick the phone.
    Note that your iOS is old and the current version is 4.2.8.  It's odd that it wasn't updated when your activated your phone in iTunes, being that you got it last Friday.

  • My iphone 5 keeps randomly shutting off and won't turn back on unless I plug it in to the charger

    my iphone 5 keeps randomly shutting off and won't turn back on unless I plug it in to the charger

    I'm experiencing the same issue. It's one thing to have to re-power up but to not be able to do so without plugging in the charger when the battery is substantially full, is a real drag.

  • HT1339 After I disconnect from my PC, my iPod nano shuts off and won't come back on?  How do I fix this?

    When I disconnect from my PC, my nano shuts off and won't come back on.  I have tried holding down both the On/Off and the Home buttons -- but nothing...

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • My iPhone 5 shut off and won't turn back on

    My iPhone 5 shut off and won't turn back on

    Plug into a wall charger for about 10 mins and see if it comes back on.   You may have a dead battery.

  • After upgrading to mavericks my mac shut off and won't come back on

    I upgraded to Mavericks and my 2013 macbook pro shut off and won't come back on.  When I push the start button I can hear the chime and then my sleep light blinks really fast and then shuts off completely.  All I get is a white screen with the loading circle just going around and around.  I tried resetting the pram but that didn't work.  Any ideas?

    Reinstalling OS X Without Erasing the Drive
    Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Reinstalling OS X Without Erasing the Drive
    Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
    When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list.  Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.
    Reinstall OS X: Select Reinstall OS X and click on the Continue button.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
    Alternatively, see:
    Reinstall OS X Without Erasing the Drive
    Choose the version you have installed now:
    OS X Yosemite- Reinstall OS X
    OS X Mavericks- Reinstall OS X
    OS X Mountain Lion- Reinstall OS X
    OS X Lion- Reinstall Mac OS X
         Note: You will need an active Internet connection. I suggest using Ethernet
                     if possible because it is three times faster than wireless.

  • IPhone 3G turns off and won't come back on unless plugged in

    My iPhone 3G shut off and wouldn't come back on unless plugged into the charger after taking it off the charger it works for about 30 minutes then shuts off again and I have to plug it back in to get it to come back on. Anyone know what the problem could be?

    My iPhone 3G shut off and wouldn't come back on unless plugged into the charger after taking it off the charger it works for about 30 minutes then shuts off again and I have to plug it back in to get it to come back on. Anyone know what the problem could be?

  • My Phone Just Shuts Off and won't come back on unless hooked to a power source.  I've got all the updates and all apps are closed out.

    My Phone Just Shuts Off and won't come back on unless hooked to a power source.  I've got all the updates and all apps are closed out.

    Most likely a bad battery.

  • Macbook air randomly shuts off and won't turn back on

    I have a 2011 Macbook Air that was given to me by my sister. She told me about a year ago she spilled water on the keyboard and it stopped working for a while. She took it to apple and they told her it was going to cost 700 dollars to replace so she decided not to. After a while the laptop randomly turned back on and started working fine. I ended up getting it as a free gift and it was working perfectly fine for about a month and a half until recently it randomly shut off on me. After it shuts off, it wouldn't turn back on through pressing the power button I left it alone and after a day it randomly turned back on and worked like normal. After about 15 minutes of use it randomly shuts down and won't turn back on. I tried resetting SMC to no avail. It randomly turns on for about 15 minutes before it feels like it gets slightly hot and shuts off. Any help will be great!

    Try running an Apple Hardware Test:
    http://support.apple.com/kb/ht1509
    If you find you can't, make an appointment at an Apple store genius bar.  The evaluation will be free and then you should know what the problems are with your MBA.
    Ciao.

  • My iphone randomly shut off and will not turn back on

    My iphone randomly turned off and now will not turn back on. I tried plugging it into the charger, but nothing happened

    do a reset, hold down the home/sleep button together until you see the apple logo and then release, then wait fro the phone to boot back up.

  • My iPhone just shut off and won't turn back on

    My iPhone 4 just automatically shut off and now will not turn back on. I have tried plugging it to the wall and into my laptop but nothing is working.

    Connect iPhone to the Wall Charger for 10 minutes, it may turn ON itself. If still nothing, keep on charger and Reset, hold both home and power buttons for about 20 seconds until the iPhone begins to start.

  • IMac starts running slow, randomly shuts off, and won't turn back on!

    Last night, I was watching some YouTube videos about Swift programming and playing around on Xcode when my iMac (specs below) started to freeze between switching apps, creating files, and running my Xcode project. I tried cleaning it up using both CCleaner and OnyX. Neither of them helped. Today, I was about to run OnyX to see if it could do anything more and my iMac just shuts off. I change the outlet, still doesn't work. Go to another room and try that outlet, still doesn't work. It just sits there when I press the power button and does nothing. No sound, no startup, or anything.
    • I verified my hard-drive with Disk Utility before it shut off and it said it was OK.
    • I repaired permissions
    • I used OnyX's verification tool to verify the hard-drive a couple different ways, every way came back clear.
    iMac Specs
    Software OS X 10.10.3
    21.5-inch, Mid 2011
    Processor 2.7 GHz Intel Core i5
    Graphics AMD Radeon HD 6770M 512 MB
    1 TB SATA Disk
    Also there was a storm while we were gone a couple days ago, maybe a surge or something? I'm not an expert so I wouldn't know. My brother's iMac (the one I'm posting this on) works fine though.

    Try running an Apple Hardware Test:
    http://support.apple.com/kb/ht1509
    If you find you can't, make an appointment at an Apple store genius bar.  The evaluation will be free and then you should know what the problems are with your MBA.
    Ciao.

  • My iPhone 4 randomly shut off and won't turn back on.

    I got a text message, so I tried swiping the screen to enter my passcode and my iPhone randomly went black. The Apple logo did not appear and the battery was not low at all. My lock button is broken, so I tried hitting the Home button and nothing happened. I plugged it into the charger and nothing happened. I tried my sound dock with similar results. I plugged it into my laptop, and my laptop recognizes it, but my phone stays dark. I've tried holding down the Home button and have tried several times unplugging my phone and trying it in the charger and my laptop. Someone please help me!!

    See https://discussions.apple.com/docs/DOC-3763.

  • My iPhone 4s shut off and won't turn back on? My lock button is broken, so I can not reboot it.

    As I said, my lock button has broken so I can not use that to reboot it. My iPhone was charging when it shut off, i locked it and walked away from my phone for a few seconds and when I came back to unlock it, it was completely unresponcive. I use my phone to talk to all my friends and listen to music, please help asap. Also, I tried plugging it into my computer and it just won't do anything. Is my iPhone literally just, dead?

    You can try and let the phone sit for a period and then try connecting it again to the power source. If that doesn't work, I cannot think of another solution. The only way to reset the phone in a case such as this is to old the sleep/wake and home buttons together until you see the Apple logo and then release. However, since you say the sleep/wake button doesn't work, then there is no alternative. I'm puzzled though when you say that you locked the phone and walked away. If the lock button doesn't work, how did you do that?

Maybe you are looking for

  • Connecting my iPod to to Speakers

    I was hoping to get an iPod speaker system for my iPod this Christmas. I was thinking of either the Lansing inMotion iM7 or the Bose Sound dock. However, it suddenly occurred to me that these systems may not be compatible with my iPod. I think I have

  • FCP X unable to scale any still image beyond 400%-why???

    Just wondering if anyone else has run into this problem. If I try to scale any image in the Inspector window, FCP X doesn't let me scale beyond 400%. Why does FCP X place this limit? And is there any way it can be bypassed?

  • Bug in TNS Parser of ojdbc14.jar

    Hi, we recently had problems with two customers using ojdbc14.jar in association with tnsnames.ora. The following exception was thrown: java.lang.ArrayIndexOutOfBoundsException : Array index out of range: 148 oracle.net.nl.NVTokens.parseTokens(Unknow

  • How to add backed up photos to iPhone library?

    So I backed up my iPhone and had it replaced, and set this new iphone as a new phone. I have photos on here that I would like to keep; however, I really need to retrieve the photos from the previous backup! How do I do this without losing the photos

  • Photos & Camera / Photo Library Storage Bug?

    I have 3.3 GB of phantom photos and videos in my Photos App. I have removed all photos and videos from my iPhone. Settings > General > Usage > Storage / Manage Storage > Photos & Camera still reports 3.3 GB of storage is being used. I have made sure