IPhone 5 randomly shutting off and gets really really hot when it's charging

I have had my iPhone 5 for a month now and it started randomly shutting off and it would turn on by itself hours later. When I charge it, it gets incredibly hot... it's not normal should I go to the apple store about this issue? I am starting to get really scared about this... I don't know what it's causing it. How do I fix this? HELP!

Your phone is still under warranty, due to the battery service. Contact Apple and have them check the phone again.
iPhone - Contact Support - Apple Support

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  • 4 hours ago my iphone randomly turned off and now i cant get it to turn back on. Ive tried everything, trying to reset it, charging it but nothing works! the charging symbol doesnt even come up when i plugged in the charger. Please help!

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    http://support.apple.com/kb/HT1476
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  • Iphone 6 randomly shut off and will not turn back on - help!

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  • My iphone randomly shut off today and wont turn back on, what do i do? it has been charging for 2 hours now.

    my iphone randomly shut off today and wont turn back on, what do i do? it has been charging for 2 hours now

    Try a reset ..
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  • My iphone 4 shut off and will not turn back on

    My iphone randomly shut off will not turn back on. it isn't dead, but I even plugged it in for over an hour still nothing. I already tried the home   lock button and that doesn't work either

    Hi there,
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    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/ts2802
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    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
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    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
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    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
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  • My 3GS iPhone randomly shuts off

    My 3GS iPhone randomly shuts off or gives a low battery indicator even when the battery is not low. I tried going to the Apple store and they were not helpful saying to close out apps using the multi-task button. Even after doing that, my phone was continuing to shut down. First is was around 33%, then 54%, then 76%, then even at 97%. So I had the battery replaced with a brand-new battery.
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    My phone is not under warranty. I do not have the funds to purchase a new iPhone at this time.I know there have been a lot of posts about this, but I have tried every concievable option out there and nothing is working. I'm frustrated. Is this an operating system error and can it be fixed? Or is the phone trashed? ARGH!!

    So Brad, just an update...
    My phone periodically works and then it doesn't. The battery percentage indictator still continues to remain at 100% charge though I know common sense would tell me that the battery percentage would be decreased if the phone sat unplugged and on all day long. When then phone does work, I try to restore it, but iTunes keeps saying that there must have been a connection failure and iTunes had to stop downloading. FYI- I have no connection issues with my Internet.
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    Sometimes the phone is still showing the dead battery page and asking me to charge the phone. So I'll plug in the phone, let it sit charging for 4 hours, 12 hours, even days at a time... and it will continue to have the battery dead screen asking me to charge the phone. So then I will unplug the phone and leave it alone. After approximately 48 hours, I'll go back to the phone and hit the Home button and miracuously the phone would turn on. It is as if the phone is confused and the battery life is being drained when it is plugged in, but then miracuously recharges itself while sitting unconnected to any cords or plugs.
    This makes no sense and I cannot explain it. I have waited to respond to your initial postings because I wanted to see if I could restore the phone. In addition, I wanted to confirm I was not crazy and that the phone is actually acting opposite what it should in reference to charging vs. non-charging.
    Any idea why the phone is acting backwards in regards to the battery life? Since my last post, I've only been able to actually turn on my phone 3 times, literally once a week and then it only lasts for about 12 hours before dying on me again.

  • HT1688 My iphone 4 shut off and wont turn back on.

    My iPhone 4 shut off and I am not able to get it to turn on. Is there something I can do to troubleshoot it?

    Assuming it's not a dead battery, hold Sleep/Wake button and Home button until the Apple logo appears.

  • HT201263 iPhone 4 shut off and wont turn on after making a call i tried charging & connect to itunes but nothing happened! help

    i was making a call yestrday morning and my iphone shut off and hasnt turned back on.. i tried charging it & connecting it to itunes an still no help someone help me please i have an 2 page research paper due monday

    In that case, it's time to get the device replaced.
    Out of Warranty replacement is $149US for the iPhone4.

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