Iphone 5 refusing to Sync fully "sticks on waiting for items to sync"
My Iphone 5 is refusing to work with my Itunes on my Windows 7 computer, i havent a mountain of music to upload and i have started to now untick songs and select the playlists i would like on my Iphone. It seems to have come to a halt and i have atempted a full restore but no hope the Iphone wants to be completely independent and doesnt accept the sync, any playlists that i have deleted on my computer and are still on the Iphone reappear during the sync.
Any ideas of how i can sort this out, my settings of sync on the overview tab is the following: Auto back up to this computer and sync only ticked songs and videos.
Any help would be highly apreashative.
Andy
Is "Manually manage music and videos" unchecked, as it should be if you want to transfer content by syncing?
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Sync stuck on "waiting for items to copy"
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thanks in advance ...Hi maasailand giraffe,
Welcome to the Support Communities!
First of all, thanks for the detailed notes of the troubleshooting steps you've already tried. It's hard to pinpoint exactly what is going on in your specific case, but I do have a few more ideas for you to try.
Starting with just one of your iPads, when you get stuck on the "waiting for items to copy" step, just disconnect your iPhone. There are probably some orphaned or corrupt files that need to be addressed. I would suggest closing all of your open apps and then backing your iPad up to iCloud. Then review the articles below to move or delete any big files on your device. These can include Voice Memos (iPhone), music, photos on your camera roll, photos or videos that are attached to your Messages, email attachments, etc.
iPhone, iPad, and iPod: Understanding capacity
http://support.apple.com/kb/HT1867
iOS: "Not enough free space" alert when trying to sync
http://support.apple.com/kb/TS1503?viewlocale=en_US
iOS: Import personal photos and videos from iOS devices to your computer
http://support.apple.com/kb/ht4083
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
Remember that you can download any content you have purchased directly to your iPad.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
If you need to sync from iTunes, check your settings in the Summary tab to be sure you are only syncing items you have placed a checkmark in front of.
iOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Give this a try on one of your iPads, and hopefully these steps will work for your other devices as well.
Cheers,
Judy -
Sync hanging on "waiting for items to copy" iPad Air 2
Hi, have new iPad Air 2 (lucky me) am trying to sync photos in iTunes from iMac and it has stuck on "waiting for items to copy for over 2 hours after it uploaded them. What do I do now? Stop / eject / wait / cry ? Please help if you can. Thank you very much.
Hi maasailand giraffe,
Welcome to the Support Communities!
First of all, thanks for the detailed notes of the troubleshooting steps you've already tried. It's hard to pinpoint exactly what is going on in your specific case, but I do have a few more ideas for you to try.
Starting with just one of your iPads, when you get stuck on the "waiting for items to copy" step, just disconnect your iPhone. There are probably some orphaned or corrupt files that need to be addressed. I would suggest closing all of your open apps and then backing your iPad up to iCloud. Then review the articles below to move or delete any big files on your device. These can include Voice Memos (iPhone), music, photos on your camera roll, photos or videos that are attached to your Messages, email attachments, etc.
iPhone, iPad, and iPod: Understanding capacity
http://support.apple.com/kb/HT1867
iOS: "Not enough free space" alert when trying to sync
http://support.apple.com/kb/TS1503?viewlocale=en_US
iOS: Import personal photos and videos from iOS devices to your computer
http://support.apple.com/kb/ht4083
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
Remember that you can download any content you have purchased directly to your iPad.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
If you need to sync from iTunes, check your settings in the Summary tab to be sure you are only syncing items you have placed a checkmark in front of.
iOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Give this a try on one of your iPads, and hopefully these steps will work for your other devices as well.
Cheers,
Judy -
What's the latest news on 'waiting for items to copy' sync problem?
This has been happening for several days. I usually sync every morning and head out of the house with new podcasts to listen to during my morning commute, but lately the sync gets stuck at the final step...6 of 6, or 7 of 7...'waiting for items to copy'. I have read a lot of the posts here and don't see a real solution. The first sync I did this morning had no contacts when I cancelled the sync after 2 hrs. Upon re-syncing at the office, contacts were back in, but it is still hanging at the final stage as I write....another 2 hrs into my day (almost noon now). Has anyone heard from Apple about a Fix? This seems widespread and accross all platforms, iOS, Windows, etc....I am going to guess that it will come in a few days once they find the exact glitch in the recent software updates (very unlike Apple).
SnowboarderLAHi maasailand giraffe,
Welcome to the Support Communities!
First of all, thanks for the detailed notes of the troubleshooting steps you've already tried. It's hard to pinpoint exactly what is going on in your specific case, but I do have a few more ideas for you to try.
Starting with just one of your iPads, when you get stuck on the "waiting for items to copy" step, just disconnect your iPhone. There are probably some orphaned or corrupt files that need to be addressed. I would suggest closing all of your open apps and then backing your iPad up to iCloud. Then review the articles below to move or delete any big files on your device. These can include Voice Memos (iPhone), music, photos on your camera roll, photos or videos that are attached to your Messages, email attachments, etc.
iPhone, iPad, and iPod: Understanding capacity
http://support.apple.com/kb/HT1867
iOS: "Not enough free space" alert when trying to sync
http://support.apple.com/kb/TS1503?viewlocale=en_US
iOS: Import personal photos and videos from iOS devices to your computer
http://support.apple.com/kb/ht4083
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
Remember that you can download any content you have purchased directly to your iPad.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
If you need to sync from iTunes, check your settings in the Summary tab to be sure you are only syncing items you have placed a checkmark in front of.
iOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Give this a try on one of your iPads, and hopefully these steps will work for your other devices as well.
Cheers,
Judy
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