Iphone 5 replacement next week (broken vibrator)

I'm having my iphone 5 replaced next week (broken vibrator) should I factory reset my phone before I take it in store so that it's empty

Hello Nicola3001,
Thank you for using Apple Support Communities.
For more information, take a look at:
What to do when you return or send your iPhone, iPad, or iPod touch in for service
http://support.apple.com/kb/ht1438
Have a nice day,
Mario

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I had my iphone 5 replaced at the apple store as of a broken sleep button and i was wondering if they would replace again as i think it may of happend again as it works most of the time but theres an odd click where it wont work.

I had my iphone 5 replaced at the apple store as of a broken sleep button and i was wondering if they would replace again as i think it may of happend again as it works most of the time but theres an odd click where it wont work.

Yes.

I am travelling to the Philippines next week and I have been told my iphone and ipad chargers will work with the 220v there. Do I need to be concerned and buy any type of converter?

I am traveling to the Philippines next week and am confused on whether I need to buy a converter to be able to charge my Iphone (and Ipad). I was told I did not as the chargers were universal and automatically converted anywhere from 100 to 240v depending on what you plug into.
I would just like some more confirmations if any one has traveled internationally.
Thank you.

No, but most international airports I have been to have convenience stores that sell the plug adapters. And there are always other shops with the adapters so it is easy to get exactly what you need after you get there.

HT1766 I recently replaced my iphone and took 6 weeks of new pictures, I plugged it to my computer and by accident I restored the back from 4 months ago and erased my new pictures. How can I recover the new pictures ?? Help!!

I recently replaced my iphone and took 6 weeks of new pictures, I plugged it to my computer and by accident I restored the back from 4 months ago and erased my new pictures. How can I recover the new pictures ?? Help!!

Sorry those pics might be gone, since you restored from your backup.
Only way possible if by some possibility you were able to backup your current data to itunes, then you can restore from that backup.
Open itunes - edit - preference - devices - backup - see if there is an up to date backup.
If you don't have one then sorry those pics are gone.

Hi, I´m from Brazil and next week I´ll be in Usa, NY , where I bought my Iphone 4. I want to know if i could go to apple store in Ny and upgrade for iphone 4s unlocked? I know i have to pay more, but IS THERE that possibility?

Hi I´m from Brazil and next week I´ll be In NY , where i Bought my iphone 4. I want to know if I could go to apple store to exchange to iphone 4s W
I know I have to pay more for that , but is there that possibility?

You can buy an iphone 4s.
There is no trade in.

Last Friday, the broken glass of my iphon g3 replaced. Since then, remains the screen of my iphon regular black. The battery is not empty. By the restart I get my iphon back to life. It always comes back sooner. The last 24 hours 3x. Is there a solution?

Last Friday, the broken glass of my phone g3 replaced. Since then, remains the screen of my iphon regular black. The battery is not empty. By the restart I get my phone back to life. It always comes back sooner. The last 24 hours 3x. Is there a solution?

Since Apple doesn't repair iPhones (they replace them) you will have to take it back to whoever "fixed" it. Since it's been opened by an unauthorized 3rd party, it is no longer eligible for replacement by Apple.

Travel to UK with iPhone next week. A few questions if you please!

My daughter is going to visit the UK next week. She will be bringing her iPhone. I have bought her a plug adapter that does not convert voltage because it is my understanding that the Apple adaptor will take 220 fine. Also, the data roaming has been turned off. She has been told not to try to use the internet unless she has WIFI access. I will call ATT on Monday to buy international calling, which brings the roaming charges down a little, but not much.
Now the questions: Will the phone work in the UK reliably? How the heck do you dial an american phone number from the UK Let's say you want to dial 714-555-1212 from the UK, what prefixes are needed when you dial. I don't want her to place her calls with operator assistance! Any other comments would be greatly appreciated, TIA.
Paul

When you put numbers in a mobile phone, it's always best to enter internationally formatted numbers.
For the US, that's +1 714 555 1212 for the number you mentioned, or for a UK number such as 01312 345678, it'd be +44 1312 345 678 (leave out the first '0'). Obviously, +1 is the US country code, +44 is the UK. Check out this wikipedia link for other countries: http://en.wikipedia.org/wiki/Listof_international_callprefixes
The iPhone - even the US iPhone, works fine in the UK, as it's a GSM phone (the technology used for pretty much every country's predominant cell networks except the US). Mine's been without issue.
One thing that nobody thinks of, but everyone could possibly need - emergency services. It's a common misconception in the UK that 911 works, but it will not. Remember to use 999, or the European-wide (and world wide for GSM phones) 112
Oh yeah, and last but not least, visit Scotland, especially the highlands.

I Am from Brasil and december last year i bought a non contract iphone in usa but it still locked, now apple is sending non contract unlocked iphone, next week i am going to usa and would like to know if it is possible to pay and unlock my iphone in usa

I Am from Brasil and december last year i bought a non contract iphone in usa but it still locked, now apple is sending non contract unlocked iphone, next week i am going to usa and would like to know if it is possible to pay and unlock my iphone in usa

A no-contract sales price does not mean unlocked.
Apple is now selling an officially unlocked iPhone in the U.S. which has nothing whatsoever to do with AT&T unlocking iPhones. It is up to the carrier and the carrier only to officially unlock an iPhone that was sold as carrier locked with the carrier - in this case sold as carrier locked with AT&T. This may change one day, but at the present time AT&T does not unlock an iPhone for any reason or under any circumstances.

Traveling to Israel next week, do I need a transformer to charge iPhone 5s or will it automatically convert to 220 current?

traveling to Israel next week, do I need a transformer to charge iPhone 5s or will it automatically convert to 220 current?

The hotels I stayed in during my visit to the Holy Land had a plug for electric razors which has the same plug used in the US. With that I didn't even need the adapter.
Allan

I live in California but will be in New York next week during the launch of the iPhone 5. Will I still be able to "upgrade" out of state?

I live in California but will be in New York next week during the launch of the iPhone 5. Will I still be able to "upgrade" even though I'm from another state? I ask because my dad had problems doing this for the iPhone 3GS launch. He waited in line all day, finally got in the store and they told him it it not possible to upgrade if you reside in another state. I'm really hoping things have changed.

Based on your Dad's experience, I wouldn't rely on what you hear here. I'd call your carrier & the store you plan on going to.

Can you start a iPhone 4S without a SIM card? Because mine is arriving next week.

Can you start a iphone4s without a SIM card? Because mine is arriving next week.

Turning an iPhone or any phone for that matter on has nothing to do with a SIM being installed.
All iPhones require a SIM card for activation. The SIM does not need to be active, but it must be from the carrier the device is locked to.

Hi. I am a uk iPhone 5 user and will be travelling to Spain next week. Last time I went to Spain in September I could not receive calls on my phone despite having Vodafone euro traveller. I am asking what I can do to rectify this before I travel

Hi. I am a uk iPhone 5 user and will be travelling to Spain next week. Last time I went to Spain in September I could not receive calls on my phone despite having Vodafone euro traveller. I am asking what I can do to rectify this before I travel as it was really difficult to sort out once I was abroad. Please help as I'm not the best with technology. Thanks

Hi,
Is your phone locked to a carrier? If so, you will need to contact the carrier to find out what international SIM cards (if any) you can use when travelling.
Cheers,
GB

I am travelling to Italy next week. I will be staying at hotels that have WiFi. If I contact my wife from my iPad to her iPhone,will I incur charges?

I am travelling to Italy next week. If I facetime to my wife's iPhone from my iPad via WiFi at the hotel,are there any phone charges?

Facetime only works over WiFi. So, your wife's phone must be using WiFi to receive your call in the first place. Second, since she would be using Wifi during the facetime call, by definition you are not using cellular data and therefore not incurring any charges.

So, I am travelling to Italy next week. I am from the US. VW's "Trip Planner" suggests my iPhone 5s will not work there. Then, they suggest (via options below) that I can send Txt for $0.050/txt and Receive for $0.05/txt. How can I confirm which is tr

So, I am travelling to Italy next week. I am from the US. VW's "Trip Planner" suggests my iPhone 5s will not work there. Then, they suggest (via options below) that I can send Txt for $0.050/txt and Receive for $0.05/txt. How can I confirm which is true?

We are here to help! Where are you traveling to? How long will you be there for? What kind of services are you looking to use?
KarenC_VZW
Follow us on Twitter @VZWSupport

Can broken iPhone be replaced due to the robbery

Yesterday I was robbed in Melbourne, two guys tried to take my iPhone. The phone was damaged in this process. Policeman made the statement for me and the detective said apple had the service that they can make a replacement of this broken phone.
I just want to ask, is this possible in Australia?

I would write Apple customer service an email and explain the situation, detail how long you have been a customer, and include the police report. There are many instances and stories online where Apple responds favorably to unique situations to get their users back up and running. If this doesn't work, I would visit an Apple store in person in Australia and talk to the manager to see if they can assist.

Iphone 5 replacement next week (broken vibrator)

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