IPhone 5 Replacement, what are the conditions?, how is my condition?

Hey guys, i just recently bought an used iPhone 5. the phone has guarantee until 2nd Feb 2014
So, here's my problem
on the first day of my new phone, suddenly the microphone for FaceTime, Video recording, and telephone is not working
i've asked the guy on apple store, he said that they can fix it for 10 minutes, or they can replace it with a new one (which is very very nice).
so then i made a schedule for Genius Bar on next monday 16th Des.
What do you think guys?, will i get a replacement?
thank you so much for your opinion/answers

TimothyJohnJ wrote:
so, it depends on me whether i want to replace it with a new refurbished one or stay with the old phone?
Correct.
TimothyJohnJ wrote:
the thing is, mine is now a bit messed up, on the top right corner, the guy who sold this phone had dropped it, so its a bit bent and cracked now. will they able to replace it? thank you
In that case, it may be better to get a refurbished phone. Note that the Apple Retail Store may charge you for it, but if not, much better

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Message was edited by: Doug Lerner2

{quote:title=Doug Lerner2 wrote:}
But if it is something more subtle like "the colors seem wrong" or "the screen is not set straight" it will take more arguing. And I can't stand arguing about stuff like that just to get a good phone.
So... What were the problems you had with your phone?
Well the only reason I got the IPhones was because it was a birthday gift,And the first phone I got was the 16G in white so when we got home My screen was jumping so I said okay maybe if I power my phone off and than cut it back on maybe it will started to work a little better,While it didn't I just made thing worse My screen was only jumping it wouldn't come back on after that,So I was so mad cause we had to drive a 138 miles to get my phone and than my cousin came over and she have the same phone I had just got.But her phone look like she had it for some years the white on the back of the phone had turned a off white.
So we had to drive other 138 miles there and back for me to get other phone and when I made it to the Apple store I didn't know you suppose to call and make appt before you come up there about your phone.So I'm standing up there telling them that I just came yesterday and drove a 138 miles here and back and I just had to turn around and do it again today.So they went on and seen me and ask me what was going on with my phone.So I told them as they can see it was not coming on no more.
So they exchange my IPhone and I didn't get the same color due to how my cousin white IPhone was looking like,So I got a black IPhone instead.
So the new phone I got was working so good and than about two weeks later my phone would blink on and off and it would freeze on you during call's are anything.So you already know what I had to do again I had to drive other 138 miles there and back and I was not happy about that at all.So this time before I went I made appt that morning to come and they told me to come around 200pm but for me to try to be there at least ten minutes early.So I made it there around 145pm they didn't get to me still around 315pm.So when they final call me to go talk to someone about what's going on with my phone.They ask me for my receipt and I let them know I didn't have it cause they didn't give it to me cause yale told me I didn't need it cause yale was going to send it to my email address.
So they went to try to look up my email address,That took them other 30 minutes to find it,But they finial found it in there system.So they went on and exchange my phone again with no problem at all.
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I feel were you are coming from cause I wouldn't want nobody to go through what I went through try to getting my phone.
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IPhone 5 Replacement, what are the conditions?, how is my condition?

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