IPhone 5 Restore from Backup apps won't sync

I had to reinstall IOS 8 and then restore from backup. The restore works fine. When the phone is syncing, at step 5 it says "Syncing apps". It gets stuck at number 2. No errors, just sits there. I have let it sit for 10 hours. This happens if I restore from a local backup or from iCloud. My phone is working now, but has no apps, no content, etc.

I had this exact problem when setting up my new iPhone 6. My solution wasn't pretty as I went through and clicked off install for all the apps, got a successful sync without apps then clicked them all back to install and synced again. I got all my apps installed, but lost all my folders and had to redo organizing over 350 apps into folders.

Similar Messages

Backed-up iPhone onto computer, got new iphone, restored from backup, apps and music are gone!?

I have read that this is a common question, but I just don't understand and need it explained to me in a simple manner.. I'm not very "tech savvy". Why would music and apps NOT be included in a back up?? Where are they now? Apple replaced my iPhone so I don't even have to old one for reference. I can re-download my apps at no extra cost, but it seems like in order to re-download my music, I would have to pay for it again! What to do???

Apps and music do not need to be saved in the backup, they are already in iTunes. iTunes contains your music library and your apps. Apps can be transferred to the iTunes library as necessary, but music should be housed there. If it is all music that you downloaded from iTunes, then you can put it there the same was as you do apps, but transferring purchases.

IPhone restore from backup won't restore text messages?

Hey everybody! So, I went to the Apple store today with a broken power button. Luckily, I was still under warranty so they took my phone and gave me a new (or refurbished) one. I backed up my phone right before I went to the store. The guy at Genius assured me that all of my data would be restored to my phone as soon as I connected my new phone and clicked "restore from backup" on iTunes.
After I did this, everything was back - my apps, photos, reminders, notes, everything - except for my messages. My messages are completely blank. I tried restoring it twice - both times, everything was fine except for my messages. My old phone was iOS 5.1.1 and the one they gave me was automatically iOS 6. Could this be the problem? If not, what's wrong? How can I fix this and return my messages to my phone?
Thanks!

Does the recipient have an iPhone? I assume yes - you won't see a Delivered status on a text message.
If yes, does your outgoing message show as Blue or Green?
If no, did he once have an iPhone and switch to another device?

Leopard Install-iCal won't restore from Backup.app (.Mac User)

I have an iBook G4, 1.2GHz, 1.25GB RAM. I backed up all files using .Mac's Backup, performed an erase and install of the system, and set up .Mac sync preferences at startup (under System preferences--all .Mac options were checked, to include Calendars). After installing apps and restoring my iCal files from Backup, I opened iCal, and only the default Home and Events calendars were shown; all my backed up calendars were not shown.
I appears that you need to disable (uncheck) the Calendar sync preference in the .Mac sync preferences PRIOR to accomplishing the restore steps in the posted solution: http://docs.info.apple.com/article.html?artnum=306482
After restoring the files, open iCal to ensure that all calendars are in the application. You can then return to .Mac Sync Preferences and select (check) the Calendars preference.
I also recommend deleting the iCal plist file, located in Users/USERNAME/Library/Preferences/com.apple.iCal.plist
Deleting this file will restart your initial iCal configuration; this file be recreated at iCal startup.
Alan

Hi, I figured it out. Here's step by step on how to do this.
1) go to "C:\Users\User\AppData\Roaming\Apple Computer\MobileSync\Backup" and make a copy of the folders to my documents (or wherever you like).
2) sync your iPod with iTunes to get all your apps back onto your ipod (your saved data won't be back yet).
3) close iTunes
4) iTunes will have overwritten your old backup, so delete the folders in "C:\Users\User\AppData\Roaming\Apple Computer\MobileSync\Backup" and copy the folders you copied earlier (from my documents) back to "C:\Users\User\AppData\Roaming\Apple Computer\MobileSync\Backup".
5) open iTunes and restore from backup.
all your app data should be there and everything back to normal.
Everyone should make sure that you back up your iPod backups from the backup folder every once in a while, because you could need them sometime in the future if iTunes decides to rewrite over your backup.
Also, never try to restore your iPod from backup without first backing up your backup (yes, iTunes is crazy). If you do something wrong, the next time you connect your iPod, all your hope of being able to fix it will be gone.

IPhone restores from backup but continues to think it's a new phone?

I had to get my iPhone 4s replaced today because of a speaker problem and I just plugged it into my computer to restore from backup. I get the 'Welcome to your new iPhone' page in iTunes, choose my most recent backup, it seems to go through the entire restore process, but the only thing coming back onto my phone is my camera roll, and I can't sync anything else to it because when I try to access the sync info for the phone, iTunes continues to redirect me to 'Welcome to your new iPhone' and asks me if I want to restore a backup. I've tried restarting iTunes, restarting the computer (2009 Macbook Pro w/Mountain Lion), unplugging and plugging the phone, etc. Still won't let me get past the new phone setup screen.
Help?

Yes, if you have been backing up on a regular basis.
If this is your first time backing up, then no.
you can check edit - preference - backup - see what is listed

IPhone restore from backup did not restore apps, photos, etc. What can I do?

Here is what I am dealing with. I have a black iPhone 4 and my girlfriend has a 3GS. She was eligible for an upgrade and let me use it to get the new white iPhone 4, and I would give her my black iPhone. I backed up both of our phones to iTunes last night in preperation for getting the new phone. Today, I restored my old iPhone 4 from her back up (from the 3GS). Everything went well and she has all her apps, photos, etc. I, however, restored my new white iPhone from my back up and was not so lucky. I lost all my photos, apps, music, etc. Anything I can do?

roaming, are you sure? paulcb just posted this to another topic when i asked him if photo's are saved in an iTunes backup of the iPhone.
It is... http://support.apple.com/kb/HT1766
Expand About Syncing and Backups and expand iTunes will back up the following information

No restore from backup option in iTunes after ios 5 installation

itunes didnt let me to choose or to set up new phone or restore from backup straight after ios 5 intall, also there is no option if i push right-click on my iphone in itunes..... also strange thing is that itunes didnt let me to push restore or update buttons.. i need to have my iphone restored from backup because i had really valuable photos for me... please help..

I had a similar problem.
I was backing up my phone in iTunes, checking the backup folder in windows 7
"\Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\"
and the backup was created successfully there.
But under "Edit - Preferences - devices - device backups" list no backup was showing there and as a result no "restore from back up" option was available when I right click the device.
I uninstalled
1.Apple Application support
2.Apple mobile device support
3.Apple software update
4.bonjur
5.itunes
6.Quick time
Then copy the contents of the Backup folder from the location
"\Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\"
to another location in my hard drive and deleted the "Apple computer" folder.
Installed only iTunes latest version. The rest programs from above were installed by iTunes installation.
Opened iTunes, conected my iphone, right click the device and hit backup.
After backup finished I closed iTunes and moved the contents back to the Backup folder in
"\Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\"
opened iTunes again and under "Edit - Preferences - devices - device backups" I could see all my back ups!
Also after I conected my iphone this time when I right click the device the "restore from back up" option was available again.
Hope it helps..

HT1766 After restoring my iphone 4 to factory settings, then restoring from a recent backup, my phone will reboot but keeps coming back to the "new setup or restore from backup screen". How can I by-pass this screen to go directly to the sync apps/music s

After restoring my iphone 4 to factory settings, then restoring from a recent backup, my phone will reboot but keeps coming back to the "new setup or restore from backup screen". How can I by-pass this screen to go directly to the sync apps/music screen?

Well, it's certainly behaving as though the phone that was backed up was synced to a different iTunes library.
I'm going to throw one more thing out there... Yes, you backed it up to this computer... Was the phone previously set up to sync with this computer? Or was it syncing with a different computer and you just backed it up to this one?
You may have to end up setting it up as a new device and rebuilding the phone by manually re-syncing your data, apps, music, etc. to the phone.
Trying to keep your library on a different drive can be tricky. If iTunes starts up and the library isn't available, it may end up generating a new library ID, meaning that you could easily find yourself in exactly the position you're in now...
I'm curious why there was a need to restore your phone to begin with... It may not have any bearing on this at all, but it could.

Just replace my HD, restored from backup but now my iPhone won't sync with iTunes over wifi

Just replace my HD, restored from backup but now my iPhone won't sync with iTunes over wifi

Is synching over wi-fi viable? I've never done it, but when I tried something similar back in the old Palm PDA days, it was S-L-O-W, slow as molasses. I realize that the i-device are far more modern with faster processors, but wondering whether it's even worth exploring doing this.

Itunes lib show app, but won't install to iPhone I upgraded fro iphone4 to iphone5. i restored from backup in iCloud, and almost everything is there perfectly. there was one app on the phone, which i clicked on to finish the install, but it then disappear

I upgraded fro iphone4 to iphone5. i restored from backup in iCloud, and almost everything is there perfectly. there was one app on the phone, which i clicked on to finish the install, but it then disappeared. in my iTunes, under library/apps, this app still shows there. how do i reinstall this app. it was a paid app, and i searched the app store, and apparently it is no longer there.
any help would be greatly appreciated.

It appears to be fixed, he had multiple versions of iTunes installed (since he put his iTunes in a different folder) the iTunes icon launched the old iTunes, even though the new was installed. it's working now.

My iPhone's "Other" capacity has suddenly jumped to 56G out of 64G. Yes, you read that right. Every time I try to sync to recalculate, it gets worse! Please help! Can't even restore from backup now, since my backup is all "other"!

I have fully up-to-date everything on my iPhone and computer and iTunes. I have an iPhone5 and MacBook Pro. I synced my iPhone this morning and it has 12 or so gigs of free space (even with my music and some photos on it). Then I deleted some voice memos in iTunes, and wanted to sync again to reclaim the space. When I tried, it said I had 29G of "other" data and that my phone was way over capacity and can't sync. I tried a few online solutions to force it to recalculate, but now it says it is about 90% "other"!! Only 8G of 64G free, and "other" is the ONLY thing in the summary bar.
I un-checked music for syncing, thinking that must be the problem. It did not help. Now there is nothing on my phone except "other", according to iTunes (not even photos).
I cannot restore from backup now, since the backup includes the giant "other". I don't want to delete my info on my phone knowing a corrupted backup is my only alternative.
Help!

Thanks so much Meg. Unfortunately, iTunes is the program I use to perform syncing. I don't really have other outside options. It is also the location of the backup I would use to restore my phone, and my only way to reclaim important data. I am concerned that, since the last backup occurred when the "other" bar was only moderately huge (around 29G I think), that a backup would replicate the problem back onto my phone.
My contacts, etc. are all in address book and the calendar app on my Mac. As far as I know, iTunes is the way to get them back, but iTunes is where the problem is.
Any thoughts on this?

I updated the software of my iPhone 4s, but now iTunes says my computer is synced with another device, even after I click "restore from backup."

I've selected the "restore from backup" button numerous times, but iTunes continues to give me the message, "This computer has previously been synced with another device." It then gives me the option to set up as a new phone or restore from backup. I want to put my music and apps back onto my phone! How can I get my computer to recognize my phone again?

I found this article some time ago when I was trying to help someone else in this same situation. This is a copy and paste from the website. The website is provided below for you to read before you try this.
Plug your phone into iTunes
Click setup as a new device
Immediately unplug your phone from the computer
Give it about 30 seconds and iTunes will give a message (I don’t remember the specific, but regarding you unplugging the device and it not completing)
Plug your phone back in
Viola! no restore occurred and you can access everything again
This computer has previously synced with an iPhone or another iOS device.

Just bought new Mac pro when I sync my iPhone 4 i lost all my contacts on the phone .tried restoring from backup no luck .is there any way I can retrieve my contacts

Just bought new Mac pro when I sync my iPhone 4 i lost all my contacts on the phone .tried restoring from backup no luck .is there any way I can retrieve my contacts

Why don't you just restore the to your pc from your most recent backup? You'll get the warning about erasing the media on the phone, but since you'll have all of your media and apps restored from backup, you shouldn't have much of a problem.

Hi, I upgraded my girlfriend's iPad 2 using my iMac, however, her iPad was sync with her PC. Although I've made backup earlier, when I restore from backup the apps doesn't sync back, neither her documents on pages. How can I put then back to her iPad?

Hi, I upgraded my girlfriend's iPad 2 using my iMac, however, her iPad was sync with her PC. Although I've made backup earlier, when I restore from backup the apps doesn't sync back, neither her documents on pages. How can I put then back to her iPad?

The backup saves many settings, but it copies photos and other files from the computer back to the iPad after IOS5 wipes the disk. Plugging it into her computer will re-sync it.

While updating my iphone 4s to ios6, I had to restore it. Now every time I connect to itunes, I get the "Set Up Your iPhone" window with the set up as new iphone and restore from backup options. After the restore, I got everything except my apps back.

While updating my iphone 4s to ios6, I had to restore it. Now every time I connect to itunes, I get the "Set Up Your iPhone" window with the set up as new iphone and restore from backup options. After the restore, I got everything except my apps and music back. Do I need to set the phone up as new again?

Hi Vidbrent,
If you are having issues updating or restoring your iPhone, you may find the following article helpful:
Apple Support: If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Regards,
- Brenden

IPhone 5 Restore from Backup apps won't sync

Similar Messages

Maybe you are looking for