IPhone 5 right side headphone doesn't work

I Guess that is software problem because it wasn't work after I downloaded something ,any way let me know what happen.

The flash is activated as follows:
When you are in camera mode, and the camera is open about to take a photo, you will see an elliptical button in the upper left with a flash-like sign.  Press that button and you will find it has three settings: Auto, On, and Off.
Choose one.
I don't know what you mean by "torch".

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